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As the COVID-19 pandemic evolved, the Centers for Disease Control and Prevention (CDC) used Twitter to disseminate safety guidance and updates, reaching millions of users. This study analyzes two years of tweets from, to, and about the CDC…
This study examines how public discourse around COVID-19 unfolded on Twitter through the lens of crisis communication and digital publics. Analyzing over 275,000 tweets involving the CDC, we identify 16 distinct discourse clusters shaped by…
Purpose: Public attitudes towards COVID-19 and social distancing are critical in reducing its spread. It is therefore important to understand public reactions and information dissemination in all major forms, including on social media. This…
Research into COVID-19 has been rapidly evolving since the onset of the pandemic. This occasionally results in contradictory recommendations by credible sources of scientific opinion, public health authorities, and medical professionals. In…
COVID-19 represents the most severe global crisis to date whose public conversation can be studied in real time. To do so, we use a data set of over 350 million tweets and retweets posted by over 26 million English speaking Twitter users…
The objective of this work is to explore popular discourse about the COVID-19 pandemic and policies implemented to manage it. Using Natural Language Processing, Text Mining, and Network Analysis to analyze corpus of tweets that relate to…
The outbreak of the COVID-19 pandemic has been accompanied by a bulk of scientific research and related Twitter discussions. To unravel the public concerns about the COVID-19 crisis reflected in the science-based Twitter conversations, this…
Disruptions resulting from an epidemic might often appear to amount to chaos but, in reality, can be understood in a systematic way through the lens of "epidemic psychology". According to Philip Strong, the founder of the sociological study…
In this paper, we collect and study Twitter communications to understand the societal impact of COVID-19 in the United States during the early days of the pandemic. With infections soaring rapidly, users took to Twitter asking people to…
Long COVID represents an unprecedented case of patient-led illness definition, emerging through Twitter in May 2020 when patients began collectively naming, documenting, and legitimizing their condition before medical institutions…
Timely access to accurate information is crucial during the COVID-19 pandemic. Prompted by key stakeholders' cautioning against an "infodemic", we study information sharing on Twitter from January through May 2020. We observe an overall…
In this paper, we collect and study Twitter communications to understand the socio-economic impact of COVID-19 in the United States during the early days of the pandemic. Our analysis reveals that COVID-19 gripped the nation during this…
The COVID-19 pandemic has affected all aspects of society, not only bringing health hazards, but also posing challenges to public order, governments and mental health. Moreover, it is the first one in history in which people from around the…
Risk and response communication of public agencies through social media played a significant role in the emergence and spread of novel Coronavirus (COVID-19) and such interactions were echoed in other information outlets. This study…
The COVID-19 pandemic has been affecting the world dramatically ever since 2020. The minimum availability of physical interactions during the lockdown has caused more and more people to turn to online activities on social media platforms.…
Effective communication during health crises is critical, with social media serving as a key platform for public health experts (PHEs) to engage with the public. However, it also amplifies pseudo-experts promoting contrarian views. Despite…
The global spread of COVID-19 has caused pandemics to be widely discussed. This is evident in the large number of scientific articles and the amount of user-generated content on social media. This paper aims to compare academic…
This study investigates the use of causal narratives in public social media communications by U.S. public agencies over the first fifteen months of the COVID-19 pandemic. We extract causal narratives in the form of cause/effect pairs from…
Our society is built on a complex web of interdependencies whose effects become manifest during extraordinary events such as the COVID-19 pandemic, with shocks in one system propagating to the others to an exceptional extent. We analyzed…
The coronavirus (COVID-19) pandemic has significantly altered our lifestyles as we resort to minimize the spread through preventive measures such as social distancing and quarantine. An increasingly worrying aspect is the gap between the…