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Studies suggest that one in three US adults use the Internet to diagnose or learn about a health concern. However, such access to health information online could exacerbate the disparities in health information availability and use. Health…

Information Retrieval · Computer Science 2022-07-19 Krishna Pothugunta , Xiao Liu , Anjana Susarla , Rema Padman

According to the World Health Organization (WHO), one in four people will be affected by mental disorders at some point in their lives. However, in many parts of the world, patients do not actively seek professional diagnosis because of…

Social and Information Networks · Computer Science 2022-04-18 Xiaobo Guo , Yaojia Sun , Soroush Vosoughi

Online forums provide rich environments where users may post questions and comments about different topics. Understanding how people behave in online forums may shed light on the fundamental mechanisms by which collective thinking emerges…

Social and Information Networks · Computer Science 2020-06-05 Alexey N. Medvedev , Renaud Lambiotte , Jean-Charles Delvenne

Social media was one of the most popular forms of communication among young people with digital access during the pandemic. Consequently, crucial debates and discussions about the pandemic crisis have also developed on social media…

Human-Computer Interaction · Computer Science 2025-07-22 Dhruvee Birla , Nazia Akhtar

Community Question-Answering platforms, such as Stack Overflow (SO), are valuable knowledge exchange and problem-solving resources. These platforms incorporate mechanisms to assess the quality of answers and participants' expertise, ideally…

Computers and Society · Computer Science 2026-02-02 Maddalena Amendola , Cosimo Rulli , Carlos Castillo , Andrea Passarella , Raffaele Perego

COVID-19 pandemic has adversely and disproportionately impacted people suffering from mental health issues and substance use problems. This has been exacerbated by social isolation during the pandemic and the social stigma associated with…

Computers and Society · Computer Science 2020-11-23 Amanuel Alambo , Swati Padhee , Tanvi Banerjee , Krishnaprasad Thirunarayan

In the last decade drug overdose deaths reached staggering proportions in the US. Besides the raw yearly deaths count that is worrisome per se, an alarming picture comes from the steep acceleration of such rate that increased by 21% from…

Computers and Society · Computer Science 2019-04-02 Duilio Balsamo , Paolo Bajardi , André Panisson

Representation shapes public attitudes and behaviors. With the recent advances and rapid adoption of LLMs, the way these systems are introduced will negotiate societal expectations for their role in high-stakes domains like health. Yet it…

Human-Computer Interaction · Computer Science 2026-03-04 Jiawei Zhou , Lei Zhang , Mei Li , Benjamin D Horne , Munmun De Choudhury

Using language models, we analyze a sample of 67 million tweets and 30 million Reddit comments referencing a set of 215 political entities from 2010-2023 from partisan users, journalists, and politicians. Our analysis indicates outgroup…

Social and Information Networks · Computer Science 2025-06-02 Suyash Fulay , Deb Roy

Demographics, in particular, gender, age, and race, are a key predictor of human behavior. Despite the significant effect that demographics plays, most scientific studies using online social media do not consider this factor, mainly due to…

Social and Information Networks · Computer Science 2016-03-08 Jisun An , Ingmar Weber

The Wikipedia editors' community has been actively pursuing the intent of achieving gender equality. To that end, it is important to explore the historical evolution of underlying gender disparities in Wikipedia articles. This paper…

Computers and Society · Computer Science 2025-01-23 Yahya Yunus , Tianwa Chen , Gianluca Demartini

Despite Facebook's central role in American civic life, a clear, evidence-based understanding of users' long-term information environments has remained elusive, hindering assessments of the platform's societal impact. This study addresses…

Social and Information Networks · Computer Science 2026-05-06 S M Mehedi Zaman , Joao Couto , Kiran Garimella

Making online social communities 'better' is a challenging undertaking, as online communities are extraordinarily varied in their size, topical focus, and governance. As such, what is valued by one community may not be valued by another.…

Social and Information Networks · Computer Science 2022-05-11 Galen Weld , Amy X. Zhang , Tim Althoff

Online Mental Health Communities (OMHCs), such as Reddit, have witnessed a surge in popularity as go-to platforms for seeking information and support in managing mental health needs. Platforms like Reddit offer immediate interactions with…

Computation and Language · Computer Science 2023-09-06 Aseem Srivastava , Tanya Gupta , Alison Cerezo , Sarah Peregrine , Lord , Md Shad Akhtar , Tanmoy Chakraborty

A growing number of people engage in online health forums, making it important to understand the quality of the advice they receive. In this paper, we explore the role of expertise in responses provided to help-seeking posts regarding…

Older adults' need for quality health information has never been more critical as during the COVID-19 pandemic. Yet, they are susceptible to the wide-spread misinformation disseminated through search engines and social media. To build a…

Human-Computer Interaction · Computer Science 2021-12-15 Zhaopeng Xing , Xiaojun Yuan , Lisa Vizer

In pseudonymous online fora like Reddit, the benefits of self-disclosure are often apparent to users (e.g., I can vent about my in-laws to understanding strangers), but the privacy risks are more abstract (e.g., will my partner be able to…

Human-Computer Interaction · Computer Science 2024-12-20 Isadora Krsek , Anubha Kabra , Yao Dou , Tarek Naous , Laura A. Dabbish , Alan Ritter , Wei Xu , Sauvik Das

Screening questionnaires are used in medicine as a diagnostic aid. Creating them is a long and expensive process, which could potentially be improved through analysis of social media posts related to symptoms and behaviors prior to…

Machine Learning · Computer Science 2024-11-19 Ortal Ashkenazi , Elad Yom-Tov , Liron Vardi David

Social media platforms facilitate the dissemination of science and access to it. However, gender inequalities in the participation and visibility of communicators persist. This study examined the differences in reach and audience response…

Social and Information Networks · Computer Science 2025-08-26 Maider Eizmendi-Iraola , Simón Peña-Fernández , Jordi Morales-i-Gras

Recent studies reveal widespread concern and increasing lack of understanding about how personal data is collected, shared, and used online without consent. This issue is compounded by limited options available for digital citizens to…

Computers and Society · Computer Science 2025-03-10 Niels J. Gommesen