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Generating natural language explanations for recommendations has become increasingly important in recommender systems. Traditional approaches typically treat user reviews as ground truth for explanations and focus on improving review…

Information Retrieval · Computer Science 2025-02-18 Jingsen Zhang , Zihang Tian , Xueyang Feng , Xu Chen

AI intent alignment, ensuring that AI produces outcomes as intended by users, is a critical challenge in human-AI interaction. The emergence of generative AI, including LLMs, has intensified the significance of this problem, as interactions…

Human-Computer Interaction · Computer Science 2024-06-21 Yoonsu Kim , Kihoon Son , Seoyoung Kim , Juho Kim

People judge interactions with large language models (LLMs) as successful when outputs match what they want, not what they type. Yet LLMs are trained to predict the next token solely from text input, not underlying intent. Because written…

Computation and Language · Computer Science 2026-03-13 Nadav Kunievsky , James A. Evans

Large Language Models (LLMs) have shown remarkable advancements in tackling agent-oriented tasks. Despite their potential, existing work faces challenges when deploying LLMs in agent-based environments. The widely adopted agent paradigm…

Computation and Language · Computer Science 2026-01-08 Keer Lu , Chong Chen , Xili Wang , Bin Cui , Yunhuai Liu , Wentao Zhang

Automated management requires decomposing high-level user requests, such as intents, to an abstraction that the system can understand and execute. This is challenging because even a simple intent requires performing a number of ordered…

Distributed, Parallel, and Cluster Computing · Computer Science 2024-02-16 Kristina Dzeparoska , Jieyu Lin , Ali Tizghadam , Alberto Leon-Garcia

Generating complex multi-turn goal-oriented dialogue agents is a difficult problem that has seen a considerable focus from many leaders in the tech industry, including IBM, Google, Amazon, and Microsoft. This is in large part due to the…

Recent advances in large language models (LLMs) enabled the development of AI agents that can plan and interact with tools to complete complex tasks. However, literature on their reliability in real-world applications remains limited. In…

Computation and Language · Computer Science 2025-08-20 Lorenzo Jaime Yu Flores , Junyi Shen , Goodman Gu

The transition towards sixth-generation (6G) wireless networks necessitates autonomous orchestration mechanisms capable of translating high-level operational intents into executable network configurations. Existing approaches to…

Artificial Intelligence · Computer Science 2026-01-13 Genze Jiang , Kezhi Wang , Xiaomin Chen , Yizhou Huang

Large Language Models (LLMs) have emerged as transformative tools for natural language understanding and user intent resolution, enabling tasks such as translation, summarization, and, increasingly, the orchestration of complex workflows.…

Software Engineering · Computer Science 2025-11-12 Justus Flerlage , Alexander Acker , Odej Kao

Interactive spatial layouts empower users to synthesize information and organize findings for sensemaking. While Large Language Models (LLMs) can automate narrative generation from spatial layouts, current collage-based and re-generation…

Human-Computer Interaction · Computer Science 2026-04-23 Xuxin Tang , Ibrahim Tahmid , Eric Krokos , Kirsten Whitley , Xuan Wang , Chris North

Simulating society with large language models (LLMs), we argue, requires more than generating plausible behavior; it demands cognitively grounded reasoning that is structured, revisable, and traceable. LLM-based agents are increasingly used…

Computers and Society · Computer Science 2025-10-27 Chance Jiajie Li , Jiayi Wu , Zhenze Mo , Ao Qu , Yuhan Tang , Kaiya Ivy Zhao , Yulu Gan , Jie Fan , Jiangbo Yu , Jinhua Zhao , Paul Liang , Luis Alonso , Kent Larson

Effective memory management is essential for large language model (LLM) agents handling long-term interactions. Current memory frameworks typically treat agents as passive "recorders" and retrieve information without understanding its…

Computation and Language · Computer Science 2026-03-03 Xiaohui Zhang , Zequn Sun , Chengyuan Yang , Yaqin Jin , Yazhong Zhang , Wei Hu

Large language models in healthcare often produce emotionally flat or opaque responses, failing to provide the transparent reasoning required for clinical trust. We present RECAP (Reflect-Extract-Calibrate-Align-Produce), an inference-time…

Computation and Language · Computer Science 2026-05-05 Adarsh Srinivasan , Jacob Dineen , Muhammad Umar Afzal , Muhammad Uzair Sarfraz , Irbaz B. Riaz , Ben Zhou

Large language models (LLMs) are essential tools that users employ across various scenarios, so evaluating their performance and guiding users in selecting the suitable service is important. Although many benchmarks exist, they mainly focus…

Computation and Language · Computer Science 2024-09-23 Jiayin Wang , Fengran Mo , Weizhi Ma , Peijie Sun , Min Zhang , Jian-Yun Nie

Agent assistance during human-human customer support spoken interactions requires triggering workflows based on the caller's intent (reason for call). Timeliness of prediction is essential for a good user experience. The goal is for a…

Artificial Intelligence · Computer Science 2022-08-16 Mrinal Rawat , Victor Barres

Chatbots have become one of the main pathways for the delivery of business automation tools. Multi-agent systems offer a framework for designing chatbots at scale, making it easier to support complex conversations that span across multiple…

Computation and Language · Computer Science 2023-12-20 Burak Aksar , Yara Rizk , Tathagata Chakraborti

Designing natural language interfaces has historically required collecting supervised data to translate user requests into carefully designed intent representations. This requires enumerating and labeling a long tail of user requests, which…

Computation and Language · Computer Science 2024-01-09 Harsh Jhamtani , Hao Fang , Patrick Xia , Eran Levy , Jacob Andreas , Ben Van Durme

Intent detection is a crucial component of modern conversational systems, since accurately identifying user intent at the beginning of a conversation is essential for generating effective responses. Recent efforts have focused on studying…

Computation and Language · Computer Science 2025-09-09 Liang Zhang , Yuan Li , Shijie Zhang , Zheng Zhang , Xitong Li

Semantic communication focuses on transmitting task-relevant semantic information, aiming for intent-oriented communication. While existing systems improve efficiency by extracting key semantics, they still fail to deeply understand and…

Information Theory · Computer Science 2025-08-14 Peigen Ye , Jingpu Duan , Hongyang Du , Yulan Guo

In recent years, research in the area of human-robot interaction has focused on developing robots capable of understanding complex human instructions and performing tasks in dynamic and diverse environments. These systems have a wide range…

Robotics · Computer Science 2024-11-25 Simone Colombani , Dimitri Ognibene , Giuseppe Boccignone