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As artificial intelligence (AI) tools become widely adopted, large language models (LLMs) are increasingly involved on both sides of decision-making processes, ranging from hiring to content moderation. This dual adoption raises a critical…

Computers and Society · Computer Science 2026-02-10 Jiannan Xu , Gujie Li , Jane Yi Jiang

Recent years have seen rapid growth in the market for HR technology and AI-driven HR solutions in particular. This popularity has also resulted in increased attention to the negative aspects of using AI to support hiring practices, such as…

Computers and Society · Computer Science 2026-03-09 Mesut Kaya , Toine Bogers

Artificial intelligence (AI) hiring tools have revolutionized resume screening, and large language models (LLMs) have the potential to do the same. However, given the biases which are embedded within LLMs, it is unclear whether they can be…

Computers and Society · Computer Science 2024-08-22 Kyra Wilson , Aylin Caliskan

In traditional decision making processes, social biases of human decision makers can lead to unequal economic outcomes for underrepresented social groups, such as women, racial or ethnic minorities. Recently, the increasing popularity of…

General Economics · Economics 2024-03-25 Jiafu An , Difang Huang , Chen Lin , Mingzhu Tai

Large language models (LLMs) are increasingly being introduced in workplace settings, with the goals of improving efficiency and fairness. However, concerns have arisen regarding these models' potential to reflect or exacerbate social…

Computers and Society · Computer Science 2024-11-18 Lena Armstrong , Abbey Liu , Stephen MacNeil , Danaë Metaxa

In AI-assisted decision-making, effective hybrid (human-AI) teamwork is not solely dependent on AI performance alone, but also on its impact on human decision-making. While prior work studies the effects of model accuracy on humans, we…

Human-Computer Interaction · Computer Science 2022-02-25 Andi Peng , Besmira Nushi , Emre Kiciman , Kori Inkpen , Ece Kamar

Large language models are increasingly used to support organizational decisions from hiring to governance, raising fairness concerns in AI-assisted evaluation. Prior work has focused mainly on demographic bias and broader preference…

Computers and Society · Computer Science 2026-04-14 Shunqi Mao , Wei Guo , Dingxin Zhang , Chaoyi Zhang , Weidong Cai

Artificial Intelligence (AI) is increasingly used in hiring, with large language models (LLMs) having the potential to influence or even make hiring decisions. However, this raises pressing concerns about bias, fairness, and trust,…

Computers and Society · Computer Science 2025-08-26 Pooja S. B. Rao , Laxminarayen Nagarajan Venkatesan , Mauro Cherubini , Dinesh Babu Jayagopi

The increasing use of generative AI for resume screening is predicated on the assumption that it offers an unbiased alternative to biased human decision-making. However, this belief fails to address a critical question: are these AI systems…

Computers and Society · Computer Science 2025-07-18 Kevin T Webster

Current AI systems minimize risk by enforcing ideological neutrality, yet this may introduce automation bias by suppressing cognitive engagement in human decision-making. We conducted randomized trials with 2,500 participants to test…

Human-Computer Interaction · Computer Science 2025-08-21 Shiyang Lai , Junsol Kim , Nadav Kunievsky , Yujin Potter , James Evans

Artificial Intelligence (AI) has been used extensively in automatic decision making in a broad variety of scenarios, ranging from credit ratings for loans to recommendations of movies. Traditional design guidelines for AI models focus…

Artificial Intelligence · Computer Science 2018-09-27 Marisa Vasconcelos , Carlos Cardonha , Bernardo Gonçalves

Although the integration of artificial intelligence (AI) into everyday tasks improves efficiency and objectivity, it also risks transmitting bias to human decision-making. In this study, we conducted a controlled experiment that simulated…

Human-Computer Interaction · Computer Science 2026-01-06 Ulrike Kuhl , Annika Bush

In an era where AI-driven hiring is transforming recruitment practices, concerns about fairness and bias have become increasingly important. To explore these issues, we introduce a benchmark, FAIRE (Fairness Assessment In Resume…

Computation and Language · Computer Science 2025-04-03 Athena Wen , Tanush Patil , Ansh Saxena , Yicheng Fu , Sean O'Brien , Kevin Zhu

Large Language Models (LLMs) offer the potential to automate hiring by matching job descriptions with candidate resumes, streamlining recruitment processes, and reducing operational costs. However, biases inherent in these models may lead…

Computation and Language · Computer Science 2025-03-26 Hayate Iso , Pouya Pezeshkpour , Nikita Bhutani , Estevam Hruschka

AI is redefining how humans interact with technology, leading to a synergetic collaboration between the two. Nevertheless, the effects of human cognition on this collaboration remain unclear. This study investigates the implications of two…

Human-Computer Interaction · Computer Science 2024-11-12 Samuel Aleksander Sánchez Olszewski

Human-AI collaboration is increasingly relevant in consequential areas where AI recommendations support human discretion. However, human-AI teams' effectiveness, capability, and fairness highly depend on human perceptions of AI. Positive…

Human-Computer Interaction · Computer Science 2025-06-06 Domenique Zipperling , Luca Deck , Julia Lanzl , Niklas Kühl

Large Language Models (LLMs) are increasingly deployed in resume screening pipelines. Although explicit PII (e.g., names) is commonly redacted, resumes typically retain subtle sociocultural markers (languages, co-curricular activities,…

Computers and Society · Computer Science 2026-05-06 Bryan Chen Zhengyu Tan , Shaun Khoo , Bich Ngoc Doan , Zhengyuan Liu , Nancy F. Chen , Roy Ka-Wei Lee

As Generative AI rises in adoption, its use has expanded to include domains such as hiring and recruiting. However, without examining the potential of bias, this may negatively impact marginalized populations, including people with…

Computers and Society · Computer Science 2024-05-24 Kate Glazko , Yusuf Mohammed , Ben Kosa , Venkatesh Potluri , Jennifer Mankoff

Artificial intelligence is increasingly used in hiring, raising concerns about how applicants perceive these systems. While prior work on algorithmic fairness has emphasized technical bias mitigation, little is known about how avatar…

Human-Computer Interaction · Computer Science 2026-04-09 Ka Hei Carrie Lau , Philipp Stark , Efe Bozkir , Enkelejda Kasneci

Currently, there is a surge of interest in fair Artificial Intelligence (AI) and Machine Learning (ML) research which aims to mitigate discriminatory bias in AI algorithms, e.g. along lines of gender, age, and race. While most research in…

Computers and Society · Computer Science 2021-07-29 Clarice Wang , Kathryn Wang , Andrew Bian , Rashidul Islam , Kamrun Naher Keya , James Foulds , Shimei Pan
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