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Human evaluation is increasingly critical for assessing large language models, capturing linguistic nuances, and reflecting user preferences more accurately than traditional automated metrics. However, the resource-intensive nature of this…

Computation and Language · Computer Science 2023-10-24 Meriem Boubdir , Edward Kim , Beyza Ermis , Marzieh Fadaee , Sara Hooker

Recent studies have highlighted the significant potential of Large Language Models (LLMs) as zero-shot relevance rankers. These methods predominantly utilize prompt learning to assess the relevance between queries and documents by…

Information Retrieval · Computer Science 2024-11-08 Dezhi Ye , Junwei Hu , Jiabin Fan , Bowen Tian , Jie Liu , Haijin Liang , Jin Ma

Large language models (LLMs) are increasingly being used as decision aids. However, users have diverse values and preferences that can affect their decision-making, which requires novel methods for LLM alignment and personalization.…

Computation and Language · Computer Science 2025-07-15 Bharadwaj Ravichandran , David Joy , Paul Elliott , Brian Hu , Jadie Adams , Christopher Funk , Emily Veenhuis , Anthony Hoogs , Arslan Basharat

Evaluating Information Retrieval (IR) systems relies on high-quality manual relevance judgments (qrels), which are costly and time-consuming to obtain. While pooling reduces the annotation effort, it results in only partially labeled…

Information Retrieval · Computer Science 2025-06-24 Catarina Pires , Sérgio Nunes , Luís Filipe Teixeira

Generative large language models (LLMs) can be a powerful tool for augmenting text annotation procedures, but their performance varies across annotation tasks due to prompt quality, text data idiosyncrasies, and conceptual difficulty.…

Computation and Language · Computer Science 2023-06-02 Nicholas Pangakis , Samuel Wolken , Neil Fasching

Recent advances in the development of large language models are rapidly changing how online applications function. LLM-based search tools, for instance, offer a natural language interface that can accommodate complex queries and provide…

Human-Computer Interaction · Computer Science 2023-11-10 Sofia Eleni Spatharioti , David M. Rothschild , Daniel G. Goldstein , Jake M. Hofman

Test collections are information-retrieval tools that allow researchers to quickly and easily evaluate ranking algorithms. While test collections have become an integral part of IR research, the process of data creation involves significant…

Information Retrieval · Computer Science 2025-07-15 Rikiya Takehi , Ellen M. Voorhees , Tetsuya Sakai , Ian Soboroff

Large Language Models (LLMs) excel at tackling various natural language tasks. However, due to the significant costs involved in re-training or fine-tuning them, they remain largely static and difficult to personalize. Nevertheless, a…

Information Retrieval · Computer Science 2024-02-20 Jinheon Baek , Nirupama Chandrasekaran , Silviu Cucerzan , Allen herring , Sujay Kumar Jauhar

Personalized tool utilization is essential for aligning large language models (LLMs) with user preference in interaction scenarios with various tools. However, most of the current benchmarks primarily focus on either personalization of text…

Computation and Language · Computer Science 2025-04-15 Yupu Hao , Pengfei Cao , Zhuoran Jin , Huanxuan Liao , Yubo Chen , Kang Liu , Jun Zhao

The explainability of recommender systems has attracted significant attention in academia and industry. Many efforts have been made for explainable recommendations, yet evaluating the quality of the explanations remains a challenging and…

Information Retrieval · Computer Science 2024-06-07 Xiaoyu Zhang , Yishan Li , Jiayin Wang , Bowen Sun , Weizhi Ma , Peijie Sun , Min Zhang

This paper surveys evaluation techniques to enhance the trustworthiness and understanding of Large Language Models (LLMs). As reliance on LLMs grows, ensuring their reliability, fairness, and transparency is crucial. We explore algorithmic…

Computation and Language · Computer Science 2024-06-05 Nik Bear Brown

Result relevance scoring is critical to e-commerce search user experience. Traditional information retrieval methods focus on keyword matching and hand-crafted or counting-based numeric features, with limited understanding of item semantic…

Information Retrieval · Computer Science 2021-04-27 Yunjiang Jiang , Yue Shang , Rui Li , Wen-Yun Yang , Guoyu Tang , Chaoyi Ma , Yun Xiao , Eric Zhao

Customer-provided reviews have become an important source of information for business owners and other customers alike. However, effectively analyzing millions of unstructured reviews remains challenging. While large language models (LLMs)…

Computation and Language · Computer Science 2026-02-25 Vishal Patil , Shree Vaishnavi Bacha , Revanth Yamani , Yidan Sun , Mayank Kejriwal

Technology acceptance models effectively predict how users will adopt new technology products. Traditional surveys, often expensive and cumbersome, are commonly used for this assessment. As an alternative to surveys, we explore the use of…

Computation and Language · Computer Science 2024-07-02 Pawel Robert Smolinski , Joseph Januszewicz , Jacek Winiarski

With the rapid improvement in the general capabilities of LLMs, LLM personalization, i.e., how to build LLM systems that can generate personalized responses or services that are tailored to distinct user personas, has become an increasingly…

Computation and Language · Computer Science 2025-06-17 Meiling Tao , Chenghao Zhu , Dongyi Ding , Tiannan Wang , Yuchen Eleanor Jiang , Wangchunshu Zhou

The advent of Large Language Models (LLMs) has shown the potential to improve relevance and provide direct answers in web searches. However, challenges arise in validating the reliability of generated results and the credibility of…

Information Retrieval · Computer Science 2023-10-20 Xiang Shi , Jiawei Liu , Yinpeng Liu , Qikai Cheng , Wei Lu

Large Language Models (LLMs) have emerged as powerful support tools across various natural language tasks and a range of application domains. Recent studies focus on exploring their capabilities for data annotation. This paper provides a…

Computation and Language · Computer Science 2025-07-01 Maja Pavlovic , Massimo Poesio

[Background:] Thematic analysis of free-text justifications in human experiments provides significant qualitative insights. Yet, it is costly because reliable annotations require multiple domain experts. Large language models (LLMs) seem…

Software Engineering · Computer Science 2026-04-14 Maria Camporese , Fabio Massacci , Yuanjun Gong

Many evaluations of large language models (LLMs) in text annotation focus primarily on the correctness of the output, typically comparing model-generated labels to human-annotated ``ground truth'' using standard performance metrics. In…

Information Retrieval · Computer Science 2025-10-30 Jiaman He , Zikang Leng , Dana McKay , Damiano Spina , Johanne R. Trippas

Conducting literature reviews for scientific papers is essential for understanding research, its limitations, and building on existing work. It is a tedious task which makes an automatic literature review generator appealing. Unfortunately,…

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