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Social media platforms have traditionally relied on internal moderation teams and partnerships with independent fact-checking organizations to identify and flag misleading content. Recently, however, platforms including X (formerly Twitter)…
Moderating user-generated content on online platforms is crucial for balancing user safety and freedom of speech. Particularly in the United States, platforms are not subject to legal constraints prescribing permissible content. Each…
Unbiased data collection is essential to guaranteeing fairness in artificial intelligence models. Implicit bias, a form of behavioral conditioning that leads us to attribute predetermined characteristics to members of certain groups and…
Part of speech tagging is a fundamental NLP task often regarded as solved for high-resource languages such as English. Current state-of-the-art models have achieved high accuracy, especially on the news domain. However, when these models…
We propose a system to predict harmful discussions on social media platforms. Our solution uses contextual deep language models and proposes the novel idea of integrating state-of-the-art Graph Transformer Networks to analyze all…
The interaction between fringe subcultures and mainstream online communities poses significant challenges for understanding discourse on social media. In this work, we investigate whether users active in conspiracy-focused communities…
This work investigates style and topic aspects of language in online communities: looking at both utility as an identifier of the community and correlation with community reception of content. Style is characterized using a hybrid word and…
Online communities have gained considerable importance in recent years due to the increasing number of people connected to the Internet. Moderating user content in online communities is mainly performed manually, and reducing the workload…
In this paper, we propose a deep, globally normalized topic model that incorporates structural relationships connecting documents in socially generated corpora, such as online forums. Our model (1) captures discursive interactions along…
Prior research on transparency in content moderation has demonstrated the benefits of offering post-removal explanations to sanctioned users. In this paper, we examine whether the influence of such explanations transcends those who are…
Most platforms, including Reddit, face a dilemma when applying interventions such as subreddit bans to toxic communities -- do they risk angering their user base by proactively enforcing stricter controls on discourse or do they defer…
The prevalence and impact of toxic discussions online have made content moderation crucial.Automated systems can play a vital role in identifying toxicity, and reducing the reliance on human moderation.Nevertheless, identifying toxic…
Platforms are increasingly relying on algorithms to curate the content within users' social media feeds. However, the growing prominence of proprietary, algorithmically curated feeds has concealed what factors influence the presentation of…
Anti-social behaviors in social media can happen both at user and community levels. While a great deal of attention is on the individual as an 'aggressor,' the banning of entire Reddit subcommunities (i.e., subreddits) demonstrates that…
Understanding toxicity in user conversations is undoubtedly an important problem. Addressing "covert" or implicit cases of toxicity is particularly hard and requires context. Very few previous studies have analysed the influence of…
Conversational moderation of online communities is crucial to maintaining civility for a constructive environment, but it is challenging to scale and harmful to moderators. The inclusion of sophisticated natural language generation modules…
Modern language models can readily extract sensitive information from unstructured text, making redaction -- the selective removal of such information -- critical for data security. However, existing benchmarks for redaction typically focus…
Persuasion and argumentation are possibly among the most complex examples of the interplay between multiple human subjects. With the advent of the Internet, online forums provide wide platforms for people to share their opinions and…
Sensitive information detection is crucial in content moderation to maintain safe online communities. Assisting in this traditionally manual process could relieve human moderators from overwhelming and tedious tasks, allowing them to focus…
Classic approaches to content moderation typically apply a rule-based heuristic approach to flag content. While rules are easily customizable and intuitive for humans to interpret, they are inherently fragile and lack the flexibility or…