Related papers: Chatbot Deployment Considerations for Application-…
LLM based chatbots have become central interfaces in technical, educational, and analytical domains, supporting tasks such as code reasoning, problem solving, and information exploration. As these systems scale, sustainability concerns have…
The growing demand for software developers and the increasing development complexity have emphasized the need for support in software engineering projects. This is especially relevant in light of advancements in artificial intelligence,…
Conversational AI chatbots are transforming industries by streamlining customer service, automating transactions, and enhancing user engagement. However, evaluating these systems remains a challenge, particularly in financial services,…
Natural Language Generation tools, such as chatbots that can generate human-like conversational text, are becoming more common both for personal and professional use. However, there are concerns about their trustworthiness and ethical…
Dialogue systems, also called chatbots, are now used in a wide range of applications. However, they still have some major weaknesses. One key weakness is that they are typically trained from manually-labeled data and/or written with…
This paper reports on progress towards building an online language learning tool to provide learners with conversational experience by using dialog systems as conversation practice partners. Our system can adapt to users' language…
Providing the best customer experience is one of the primary concerns for the firms that are based online. The advancement of machine learning is revolutionising the company's attitude towards the client through improving the service…
Chatbots have been an interesting application of natural language generation since its inception. With novel transformer based Generative AI methods, building chatbots have become trivial. Chatbots which are targeted at specific domains for…
With the resurgence of chat-based dialog systems in consumer and enterprise applications, there has been much success in developing data-driven and rule-based natural language models to understand human intent. Since these models require…
Chatbots are emerging as a promising platform for accessing and delivering healthcare services. The evidence is in the growing number of publicly available chatbots aiming at taking an active role in the provision of prevention, diagnosis,…
In spoken dialogue systems, we aim to deploy artificial intelligence to build automated dialogue agents that can converse with humans. Dialogue systems are increasingly being designed to move beyond just imitating conversation and also…
Autonomous intelligent agents are playing increasingly important roles in our lives. They contain information about us and start to perform tasks on our behalves. Chatbots are an example of such agents that need to engage in a complex…
A conversational agent (chatbot) is a piece of software that is able to communicate with humans using natural language. Modeling conversation is an important task in natural language processing and artificial intelligence. While chatbots…
In the era of digital transformation, customer service is of paramount importance to the success of organizations, and to meet the growing demand for immediate responses and personalized assistance 24 hours a day, chatbots have become a…
The conversational agents is one of the most interested topics in computer science field in the recent decade. Which can be composite from more than one subject in this field, which you need to apply Natural Language Processing Concepts and…
ChatGPT, an AI chatbot, has gained popularity for its capability in generating human-like responses. However, this feature carries several risks, most notably due to its deceptive behaviour such as offering users misleading or fabricated…
In recent times, a large number of people have been involved in establishing their own businesses. Unlike humans, chatbots can serve multiple customers at a time, are available 24/7 and reply in less than a fraction of a second. Though…
Textual conversational agent or chatbots' development gather tremendous traction from both academia and industries in recent years. Nowadays, chatbots are widely used as an agent to communicate with a human in some services such as booking…
The development of natural language processing algorithms and the explosive growth of conversational data are encouraging researches on the human-computer conversation. Still, getting qualified conversational data on a large scale is…
Human evaluation is becoming a necessity to test the performance of Chatbots. However, off-the-shelf settings suffer the severe reliability and replication issues partly because of the extremely high diversity of criteria. It is high time…