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Product search has been a crucial entry point to serve people shopping online. Most existing personalized product models follow the paradigm of representing and matching user intents and items in the semantic space, where finer-grained…

Information Retrieval · Computer Science 2021-06-07 Keping Bi , Qingyao Ai , W. Bruce Croft

The powerful reasoning and generative capabilities of large language models (LLMs) have inspired researchers to apply them to reasoning-based recommendation tasks, which require in-depth reasoning about user interests and the generation of…

Information Retrieval · Computer Science 2025-11-25 Shihao Cai , Chongming Gao , Haoyan Liu , Wentao Shi , Jianshan Sun , Ruiming Tang , Fuli Feng

Recommendation systems are an important units in today's e-commerce applications, such as targeted advertising, personalized marketing and information retrieval. In recent years, the importance of contextual information has motivated…

Information Retrieval · Computer Science 2016-07-29 Tal Hadad

Finding relevant products given a user query is pivotal to an e-commerce platform, as it can drive shopping behavior and generate revenue. The challenge lies in accurately predicting the correlation between queries and products. Recently,…

Information Retrieval · Computer Science 2026-03-25 Ge Zhang , Rohan Deepak Ajwani , Yaochen Hu , Tony Zheng , Hongjian Gu , Wei Guo , Mark Coates , Yingxue Zhang

Recently, large language models (LLMs) have shown great potential in recommender systems, either improving existing recommendation models or serving as the backbone. However, there exists a large semantic gap between LLMs and recommender…

Information Retrieval · Computer Science 2024-04-22 Bowen Zheng , Yupeng Hou , Hongyu Lu , Yu Chen , Wayne Xin Zhao , Ming Chen , Ji-Rong Wen

The rapid evolution of the web has led to an exponential growth in content. Recommender systems play a crucial role in Human-Computer Interaction (HCI) by tailoring content based on individual preferences. Despite their importance,…

Information Retrieval · Computer Science 2023-10-18 Yubo Shu , Haonan Zhang , Hansu Gu , Peng Zhang , Tun Lu , Dongsheng Li , Ning Gu

Retrieval-augmented generation (RAG) is a popular technique for using large language models (LLMs) to build customer-support, question-answering solutions. In this paper, we share our team's practical experience building and maintaining…

Information Retrieval · Computer Science 2024-10-18 Sarah Packowski , Inge Halilovic , Jenifer Schlotfeldt , Trish Smith

It has long been recognized that it is not enough for a Recommender System (RS) to provide recommendations based only on their relevance to users. Among many other criteria, the set of recommendations may need to be diverse. Diversity is…

Information Retrieval · Computer Science 2024-06-19 Diego Carraro , Derek Bridge

Recently, sequential recommendation has been adapted to the LLM paradigm to enjoy the power of LLMs. LLM-based methods usually formulate recommendation information into natural language and the model is trained to predict the next item in…

Information Retrieval · Computer Science 2024-02-16 Hanbing Wang , Xiaorui Liu , Wenqi Fan , Xiangyu Zhao , Venkataramana Kini , Devendra Yadav , Fei Wang , Zhen Wen , Jiliang Tang , Hui Liu

Recommender systems have seen significant advancements with the influence of deep learning and graph neural networks, particularly in capturing complex user-item relationships. However, these graph-based recommenders heavily depend on…

Information Retrieval · Computer Science 2024-12-12 Xubin Ren , Wei Wei , Lianghao Xia , Lixin Su , Suqi Cheng , Junfeng Wang , Dawei Yin , Chao Huang

Large language models (LLMs) exhibit enhanced capabilities in language understanding and generation. By utilizing their embedded knowledge, LLMs are increasingly used as conversational recommender systems (CRS), achieving improved…

Information Retrieval · Computer Science 2026-04-14 Zhenrui Yue , Honglei Zhuang , Zhen Qin , Zhankui He , Huimin Zeng , Julian McAuley , Dong Wang

The long-tail recommendation is a challenging task for traditional recommender systems, due to data sparsity and data imbalance issues. The recent development of large language models (LLMs) has shown their abilities in complex reasoning,…

Information Retrieval · Computer Science 2024-03-12 Junda Wu , Cheng-Chun Chang , Tong Yu , Zhankui He , Jianing Wang , Yupeng Hou , Julian McAuley

Narrative-driven recommendation (NDR) presents an information access problem where users solicit recommendations with verbose descriptions of their preferences and context, for example, travelers soliciting recommendations for points of…

Information Retrieval · Computer Science 2023-07-24 Sheshera Mysore , Andrew McCallum , Hamed Zamani

Large language models (LLMs) are reshaping the recommender system paradigm by enabling users to express preferences and receive recommendations through conversations. Yet, aligning LLMs to the recommendation task remains challenging:…

Information Retrieval · Computer Science 2026-02-17 Yaochen Zhu , Harald Steck , Dawen Liang , Yinhan He , Vito Ostuni , Jundong Li , Nathan Kallus

User-generated reviews serve as crucial references in shopper's decision-making process. Moreover, they improve product sales and validate the reputation of the website as a whole. Thus, it becomes important to design reviews ranking…

Information Retrieval · Computer Science 2020-09-08 Akhil Sai Peddireddy

Complementary product recommendation, which aims to suggest items that are used together to enhance customer value, is a crucial yet challenging task in e-commerce. While existing graph neural network (GNN) approaches have made significant…

Information Retrieval · Computer Science 2025-12-02 Zekun Xu , Yudi Zhang

The application of Large Language Models (LLMs) in recommender systems faces key challenges in delivering deep personalization and intelligent reasoning, especially for interactive scenarios. Current methods are often constrained by limited…

Information Retrieval · Computer Science 2025-10-17 Jiani Huang , Xingchen Zou , Lianghao Xia , Qing Li

While previous chapters focused on recommendation systems (RSs) based on standardized, non-verbal user feedback such as purchases, views, and clicks -- the advent of LLMs has unlocked the use of natural language (NL) interactions for…

We tackle the challenge of integrating large language models (LLMs) with external recommender systems to enhance domain expertise in conversational recommendation (CRS). Current LLM-based CRS approaches primarily rely on zero/few-shot…

Information Retrieval · Computer Science 2026-03-31 Chuang Li , Weida Liang , Hengchang Hu , See-Kiong Ng , Min-Yen Kan , Haizhou Li , Yang Deng

Multimodal recommender systems (MRS) integrate heterogeneous user and item data, such as text, images, and structured information, to enhance recommendation performance. The emergence of large language models (LLMs) introduces new…

Information Retrieval · Computer Science 2025-05-16 Alejo Lopez-Avila , Jinhua Du