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Online controlled experiments, such as A/B-tests, are commonly used by modern tech companies to enable continuous system improvements. Despite their paramount importance, A/B-tests are expensive: by their very definition, a percentage of…

Machine Learning · Computer Science 2024-01-09 Shubham Baweja , Neeti Pokharna , Aleksei Ustimenko , Olivier Jeunen

I examine a conceptual model of a recommendation system (RS) with user inflow and churn dynamics. When inflow and churn balance out, the user distribution reaches a steady state. Changing the recommendation algorithm alters the steady state…

Information Retrieval · Computer Science 2024-10-31 Shichao Ma

Many current applications use recommendations in order to modify the natural user behavior, such as to increase the number of sales or the time spent on a website. This results in a gap between the final recommendation objective and the…

Information Retrieval · Computer Science 2018-08-06 Stephen Bonner , Flavian Vasile

Recommender systems are expected to be assistants that help human users find relevant information automatically without explicit queries. As recommender systems evolve, increasingly sophisticated learning techniques are applied and have…

Information Retrieval · Computer Science 2023-12-19 Zhengbang Zhu , Rongjun Qin , Junjie Huang , Xinyi Dai , Yang Yu , Yong Yu , Weinan Zhang

In adaptive clinical trials, the conventional end-of-trial point estimate of a treatment effect is prone to bias, that is, a systematic tendency to deviate from its true value. As stated in recent FDA guidance on adaptive designs, it is…

The commodity and widespread use of online shopping are having an unprecedented impact on climate, with emission figures from key actors that are easily comparable to those of a large-scale metropolis. Despite online shopping being fueled…

Information Retrieval · Computer Science 2025-03-24 Raoul Kalisvaart , Masoud Mansoury , Alan Hanjalic , Elvin Isufi

Even though offline evaluation is just an imperfect proxy of online performance -- due to the interactive nature of recommenders -- it will probably remain the primary way of evaluation in recommender systems research for the foreseeable…

Information Retrieval · Computer Science 2023-07-28 Balázs Hidasi , Ádám Tibor Czapp

Online controlled experiments (A/B tests) are fundamental to data-driven decision-making in the digital economy. However, their real-world application is frequently compromised by two critical shortcomings: the use of statistically flawed…

Applications · Statistics 2025-09-30 Srijesh Pillai , Rajesh Kumar Chandrawat

Recommender systems rely on user behavior data like ratings and clicks to build personalization model. However, the collected data is observational rather than experimental, causing various biases in the data which significantly affect the…

Machine Learning · Computer Science 2021-10-29 Jiawei Chen , Hande Dong , Yang Qiu , Xiangnan He , Xin Xin , Liang Chen , Guli Lin , Keping Yang

The HCI community commonly evaluates decision support systems based on whether they improve task performance or promote appropriate user reliance. In this work, we look beyond decision outcomes to examine the process through which users…

Human-Computer Interaction · Computer Science 2026-03-18 Michaela Benk , Tim Miller

Robot policies need to adapt to human preferences and/or new environments. Human experts may have the domain knowledge required to help robots achieve this adaptation. However, existing works often require costly offline re-training on…

Machine Learning · Computer Science 2023-02-28 Vivek Myers , Erdem Bıyık , Dorsa Sadigh

A/B testing, or controlled experiments, is the gold standard approach to causally compare the performance of algorithms on online platforms. However, conventional Bernoulli randomization in A/B testing faces many challenges such as…

Machine Learning · Computer Science 2023-02-13 Yongkang Guo , Yuan Yuan , Jinshan Zhang , Yuqing Kong , Zhihua Zhu , Zheng Cai

Before A/B testing online a new version of a recommender system, it is usual to perform some offline evaluations on historical data. We focus on evaluation methods that compute an estimator of the potential uplift in revenue that could…

Machine Learning · Statistics 2018-01-23 Alexandre Gilotte , Clément Calauzènes , Thomas Nedelec , Alexandre Abraham , Simon Dollé

Companies offering web services routinely run randomized online experiments to estimate the causal impact associated with the adoption of new features and policies on key performance metrics of interest. These experiments are used to…

Methodology · Statistics 2023-07-13 Lorenzo Masoero , Doug Hains , James McQueen

The evaluation of recommendation systems is a complex task. The offline and online evaluation metrics for recommender systems are ambiguous in their true objectives. The majority of recently published papers benchmark their methods using…

Information Retrieval · Computer Science 2023-08-15 Petr Kasalický , Rodrigo Alves , Pavel Kordík

Albeit the widespread application of recommender systems (RecSys) in our daily lives, rather limited research has been done on quantifying unfairness and biases present in such systems. Prior work largely focuses on determining whether a…

Computers and Society · Computer Science 2023-10-13 Valentijn Braun , Debarati Bhaumik , Diptish Dey

Decision making in crucial applications such as lending, hiring, and college admissions has witnessed increasing use of algorithmic models and techniques as a result of a confluence of factors such as ubiquitous connectivity, ability to…

Artificial Intelligence · Computer Science 2020-09-08 G Roshan Lal , Sahin Cem Geyik , Krishnaram Kenthapadi

Recent FDA guidance on adaptive clinical trial designs defines bias as "a systematic tendency for the estimate of treatment effect to deviate from its true value", and states that it is desirable to obtain and report estimates of treatment…

Artificial intelligence algorithms are increasingly adopted as decisional aides by public bodies, with the promise of overcoming biases of human decision-makers. At the same time, they may introduce new biases in the human-algorithm…

Human-Computer Interaction · Computer Science 2022-06-09 Saar Alon-Barkat , Madalina Busuioc

Machine learning algorithms are increasingly used to assist human decision-making. When the goal of machine assistance is to improve the accuracy of human decisions, it might seem appealing to design ML algorithms that complement human…

Computers and Society · Computer Science 2022-09-09 Nina Grgić-Hlača , Claude Castelluccia , Krishna P. Gummadi