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Large Language Models (LLMs) have significantly advanced user-bot interactions, enabling more complex and coherent dialogues. However, the prevalent text-only modality might not fully exploit the potential for effective user engagement.…

Computation and Language · Computer Science 2024-06-24 Lichao Zhang , Jia Yu , Shuai Zhang , Long Li , Yangyang Zhong , Guanbao Liang , Yuming Yan , Qing Ma , Fangsheng Weng , Fayu Pan , Jing Li , Renjun Xu , Zhenzhong Lan

Tool-augmented large language models (LLMs) are increasingly employed in real-world applications, but tool usage errors still hinder their reliability. We introduce ToolCritic, a diagnostic framework that evaluates and improves LLM behavior…

Artificial Intelligence · Computer Science 2025-10-21 Hassan Hamad , Yingru Xu , Liang Zhao , Wenbo Yan , Narendra Gyanchandani

Evaluating the quality of multi-turn chatbot interactions remains challenging, as most existing methods assess interactions at the turn level without addressing whether a user's overarching goal was fulfilled. A ``goal'' here refers to an…

Artificial Intelligence · Computer Science 2025-10-07 Deepak Babu Piskala , Sharlene Chen , Udita Patel , Parul Kalra , Rafael Castrillo

Optimization is as much about modeling the right problem as solving it. Identifying the right objectives, constraints, and trade-offs demands extensive interaction between researchers and stakeholders. Large language models can empower…

Artificial Intelligence · Computer Science 2026-04-06 Joshua Drossman , Alexandre Jacquillat , Sébastien Martin

Vision-and-Language Models (VLMs) have shown impressive capabilities on single-turn benchmarks, yet real-world applications often demand more intricate multi-turn dialogues. Existing multi-turn datasets (e.g, MMDU, ConvBench) only partially…

Computer Vision and Pattern Recognition · Computer Science 2025-10-21 Young-Jun Lee , Byung-Kwan Lee , Jianshu Zhang , Yechan Hwang , Byungsoo Ko , Han-Gyu Kim , Dongyu Yao , Xuankun Rong , Eojin Joo , Seung-Ho Han , Bowon Ko , Ho-Jin Choi

Although large language models (LLMs) have achieved excellent performance in a variety of evaluation benchmarks, they still struggle in complex reasoning tasks which require specific knowledge and multi-hop reasoning. To improve the…

Computation and Language · Computer Science 2023-11-07 Zhipeng Chen , Kun Zhou , Beichen Zhang , Zheng Gong , Wayne Xin Zhao , Ji-Rong Wen

Web agents powered by Large Language Models (LLMs) have demonstrated remarkable abilities in planning and executing multi-step interactions within complex web-based environments, fulfilling a wide range of web navigation tasks. Despite…

Computation and Language · Computer Science 2024-02-26 Yang Deng , Xuan Zhang , Wenxuan Zhang , Yifei Yuan , See-Kiong Ng , Tat-Seng Chua

Large language models (LLMs) built on existing reinforcement learning with human feedback (RLHF) frameworks typically optimize responses based on immediate turn-level human preferences. However, this approach falls short in multi-turn…

Computation and Language · Computer Science 2025-07-23 Hyunji Nam , Omer Gottesman , Amy Zhang , Dean Foster , Emma Brunskill , Lyle Ungar

Pre-trained language models (PrLM) has been shown powerful in enhancing a broad range of downstream tasks including various dialogue related ones. However, PrLMs are usually trained on general plain text with common language model (LM)…

Computation and Language · Computer Science 2021-08-03 Yi Xu , Hai Zhao

A significant application of Large Language Models (LLMs), like ChatGPT, is their deployment as chat agents, which respond to human inquiries across a variety of domains. While current LLMs proficiently answer general questions, they often…

Computation and Language · Computer Science 2024-04-16 Lang Cao

Conversational LLMs function as black box systems, leaving users guessing about why they see the output they do. This lack of transparency is potentially problematic, especially given concerns around bias and truthfulness. To address this…

Large Language Models (LLMs)-based agents have made impressive progress in reasoning and tool use, enabling them to solve complex tasks. However, their ability to proactively collaborate with users, especially when goals are vague,…

We have reached a practical and realistic phase in human-support dialogue agents by developing a large language model (LLM). However, when requiring expert knowledge or anticipating the utterance content using the massive size of the…

Human-Computer Interaction · Computer Science 2023-12-22 Naoki Yoshimaru , Motoharu Okuma , Takamasa Iio , Kenji Hatano

Large language models (LLMs) are increasingly used in business dialogue systems but they pose security and ethical risks. Multi-turn conversations, where context influences the model's behavior, can be exploited to produce undesired…

Computation and Language · Computer Science 2024-09-10 George Kour , Naama Zwerdling , Marcel Zalmanovici , Ateret Anaby-Tavor , Ora Nova Fandina , Eitan Farchi

Large Language Models (LLMs) have emerged as transformative tools for natural language understanding and user intent resolution, enabling tasks such as translation, summarization, and, increasingly, the orchestration of complex workflows.…

Software Engineering · Computer Science 2025-11-12 Justus Flerlage , Alexander Acker , Odej Kao

Large language models have emerged as a promising approach towards achieving general-purpose AI agents. The thriving open-source LLM community has greatly accelerated the development of agents that support human-machine dialogue interaction…

Computer Vision and Pattern Recognition · Computer Science 2023-11-07 Zhenfei Yin , Jiong Wang , Jianjian Cao , Zhelun Shi , Dingning Liu , Mukai Li , Lu Sheng , Lei Bai , Xiaoshui Huang , Zhiyong Wang , Jing Shao , Wanli Ouyang

Task-oriented conversational systems are essential for efficiently addressing diverse user needs, yet their development requires substantial amounts of high-quality conversational data that is challenging and costly to obtain. While large…

Information Retrieval · Computer Science 2025-11-06 Zhefan Wang , Ning Geng , Zhiqiang Guo , Weizhi Ma , Min Zhang

Large-language models (LLMs) hold significant promise in improving human-robot interaction, offering advanced conversational skills and versatility in managing diverse, open-ended user requests in various tasks and domains. Despite the…

Robotics · Computer Science 2024-01-09 Callie Y. Kim , Christine P. Lee , Bilge Mutlu

Dialogue-based language models mark a huge milestone in the field of artificial intelligence, by their impressive ability to interact with users, as well as a series of challenging tasks prompted by customized instructions. However, the…

Artificial Intelligence · Computer Science 2023-04-26 Rui Hao , Linmei Hu , Weijian Qi , Qingliu Wu , Yirui Zhang , Liqiang Nie

Large language models (LLMs), especially when instruction-tuned for chat, have become part of our daily lives, freeing people from the process of searching, extracting, and integrating information from multiple sources by offering a…

Computation and Language · Computer Science 2024-11-01 Yuxia Wang , Minghan Wang , Muhammad Arslan Manzoor , Fei Liu , Georgi Georgiev , Rocktim Jyoti Das , Preslav Nakov