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Providing dialogue agents with a profile representation can improve their consistency and coherence, leading to better conversations. However, current profile-based dialogue datasets for training such agents contain either explicit profile…

Computation and Language · Computer Science 2024-08-28 Daniela Occhipinti , Serra Sinem Tekiroglu , Marco Guerini

Recently, there has been growing interest in extending the context length of large language models (LLMs), aiming to effectively process long inputs of one turn or conversations with more extensive histories. While proprietary models such…

Computation and Language · Computer Science 2023-10-05 Chenxin An , Shansan Gong , Ming Zhong , Xingjian Zhao , Mukai Li , Jun Zhang , Lingpeng Kong , Xipeng Qiu

LLM-based agents are increasingly moving towards proactivity: rather than awaiting instruction, they exercise agency to anticipate user needs and solve them autonomously. However, evaluating proactivity is challenging; current benchmarks…

Artificial Intelligence · Computer Science 2026-02-20 Gil Pasternak , Dheeraj Rajagopal , Julia White , Dhruv Atreja , Matthew Thomas , George Hurn-Maloney , Ash Lewis

Building scalable and reusable multi-agent decision policies from offline datasets remains a challenge in offline multi-agent reinforcement learning (MARL), as existing methods often rely on fixed observation formats and action spaces that…

Multiagent Systems · Computer Science 2026-04-28 Zhuohui Zhang , Bin Cheng , Bin He

Proactive agents that anticipate user intentions without explicit prompts represent a significant evolution in human-AI interaction, promising to reduce cognitive load and streamline workflows. However, existing datasets suffer from two…

Human-Computer Interaction · Computer Science 2026-02-11 Yuanbo Tang , Huaze Tang , Tingyu Cao , Lam Nguyen , Anping Zhang , Xinwen Cao , Chunkang Liu , Wenbo Ding , Yang Li

In an era where single large language models have dominated the landscape of artificial intelligence for years, multi-agent systems arise as new protagonists in conversational task-solving. While previous studies have showcased their…

Computation and Language · Computer Science 2024-11-04 Jonas Becker

Large language model (LLM) agents have shown impressive capabilities in human language comprehension and reasoning, yet their potential in cybersecurity remains underexplored. We introduce DefenderBench, a practical, open-source toolkit for…

Computation and Language · Computer Science 2025-10-15 Chiyu Zhang , Marc-Alexandre Cote , Michael Albada , Anush Sankaran , Jack W. Stokes , Tong Wang , Amir Abdi , William Blum , Muhammad Abdul-Mageed

The growing number of generative AI-based dialogue systems has made their evaluation a crucial challenge. This paper presents our contribution to this important problem through the Dialogue System Technology Challenge (DSTC-12, Track 1),…

The powerful text understanding and generation capabilities of large language models (LLMs) have brought new vitality to general recommendation with implicit feedback. One possible strategy involves generating a unique user (or item)…

Information Retrieval · Computer Science 2025-12-15 Yi Zhang , Yiwen Zhang , Yu Wang , Tong Chen , Hongzhi Yin

As the capabilities of Large Language Models (LLMs) expand, it becomes increasingly important to evaluate them beyond basic knowledge assessment, focusing on higher-level language understanding. This study introduces MultiPragEval, the…

Computation and Language · Computer Science 2024-10-01 Dojun Park , Jiwoo Lee , Seohyun Park , Hyeyun Jeong , Youngeun Koo , Soonha Hwang , Seonwoo Park , Sungeun Lee

The field of conversational information seeking, which is rapidly gaining interest in both academia and industry, is changing how we interact with search engines through natural language interactions. Existing datasets and methods are…

Information Retrieval · Computer Science 2024-05-13 Chris Samarinas , Hamed Zamani

Enhancing user engagement through personalization in conversational agents has gained significance, especially with the advent of large language models that generate fluent responses. Personalized dialogue generation, however, is…

Computation and Language · Computer Science 2024-07-30 Yi-Pei Chen , Noriki Nishida , Hideki Nakayama , Yuji Matsumoto

Large language models (LLMs) are increasingly expected to function as collaborative partners, engaging in back-and-forth dialogue to solve complex, ambiguous problems. However, current LLMs often falter in real-world settings, defaulting to…

Artificial Intelligence · Computer Science 2025-07-30 Tenghao Huang , Sihao Chen , Muhao Chen , Jonathan May , Longqi Yang , Mengting Wan , Pei Zhou

Proactive dialogues serve as a practical yet challenging dialogue problem in the era of large language models (LLMs), where the dialogue policy planning is the key to improving the proactivity of LLMs. Most existing studies enable the…

Computation and Language · Computer Science 2024-03-12 Yang Deng , Wenxuan Zhang , Wai Lam , See-Kiong Ng , Tat-Seng Chua

Large Language Models (LLMs) have made progress in various real-world tasks, which stimulates requirements for the evaluation of LLMs. Existing LLM evaluation methods are mainly supervised signal-based which depends on static datasets and…

Computation and Language · Computer Science 2023-09-11 Jiatong Li , Rui Li , Qi Liu

Recently, there is a surge of interest in applying pre-trained language models (Pr-LM) in automatic open-domain dialog evaluation. Pr-LMs offer a promising direction for addressing the multi-domain evaluation challenge. Yet, the impact of…

Computation and Language · Computer Science 2021-11-03 Chen Zhang , Luis Fernando D'Haro , Yiming Chen , Thomas Friedrichs , Haizhou Li

Automatic evaluation is an integral aspect of dialogue system research. The traditional reference-based NLG metrics are generally found to be unsuitable for dialogue assessment. Consequently, recent studies have suggested various unique,…

Computation and Language · Computer Science 2024-01-23 Chen Zhang , Luis Fernando D'Haro , Yiming Chen , Malu Zhang , Haizhou Li

As Large Language Models (LLMs) transition from static tools to autonomous agents, traditional evaluation benchmarks that measure performance on downstream tasks are becoming insufficient. These methods fail to capture the emergent social…

Artificial Intelligence · Computer Science 2025-10-03 Zarreen Reza

We propose OutboundEval, a comprehensive benchmark for evaluating large language models (LLMs) in expert-level intelligent outbound calling scenarios. Unlike existing methods that suffer from three key limitations - insufficient dataset…

Artificial Intelligence · Computer Science 2025-11-17 Pengyu Xu , Shijia Li , Ao Sun , Feng Zhang , Yahan Li , Bo Wu , Zhanyu Ma , Jiguo Li , Jun Xu , Jiuchong Gao , Jinghua Hao , Renqing He , Rui Wang , Yang Liu , Xiaobo Hu , Fan Yang , Jia Zheng , Guanghua Yao

As large language models (LLMs) evolve into sophisticated autonomous agents capable of complex software development tasks, evaluating their real-world capabilities becomes critical. While existing benchmarks like…