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Conversational Recommender Systems (CRSs) deliver personalised recommendations through multi-turn natural language dialogue and increasingly support both task-oriented and exploratory interactions. Yet, the factors shaping user interaction…

Human-Computer Interaction · Computer Science 2025-08-05 Raj Mahmud , Shlomo Berkovsky , Mukesh Prasad , A. Baki Kocaballi

Recently, conversational recommender system (CRS) has become an emerging and practical research topic. Most of the existing CRS methods focus on learning effective preference representations for users from conversation data alone. While, we…

Information Retrieval · Computer Science 2020-08-20 Kun Zhou , Wayne Xin Zhao , Hui Wang , Sirui Wang , Fuzheng Zhang , Zhongyuan Wang , Ji-Rong Wen

Conversational recommender systems (CRS) enable the traditional recommender systems to explicitly acquire user preferences towards items and attributes through interactive conversations. Reinforcement learning (RL) is widely adopted to…

Information Retrieval · Computer Science 2021-05-21 Yang Deng , Yaliang Li , Fei Sun , Bolin Ding , Wai Lam

Conversational recommender systems (CRSs) operate under incremental preference revelation, requiring systems to make recommendation decisions under uncertainty. While recent approaches particularly those built on large language models…

Information Retrieval · Computer Science 2026-04-14 Subham Raj , Aman Vaibhav Jha , Mayank Anand , Sriparna Saha

Large language models (LLMs) have shown remarkable capabilities in dialogue generation and reasoning, yet their effectiveness in eliciting user-known but concealed information in open-ended conversations remains limited. In many interactive…

Machine Learning · Computer Science 2026-04-16 Tao Wang , Jingyao Lu , Xibo Wang , Haonan Huang , Su Yao , Zhiqiang Hu , Xingyan Chen , Enmao Diao

Conversational recommender systems (CRS) that are able to interact with users in natural language often utilize recommendation dialogs which were previously collected with the help of paired humans, where one plays the role of a seeker and…

Computation and Language · Computer Science 2022-09-08 Ahtsham Manzoor , Dietmar Jannach

Effective training of language models (LMs) for mathematical reasoning tasks demands high-quality supervised fine-tuning data. Besides obtaining annotations from human experts, a common alternative is sampling from larger and more powerful…

Computation and Language · Computer Science 2024-07-26 Tianduo Wang , Shichen Li , Wei Lu

Conversational recommender systems (CRS) enhance user experience through multi-turn interactions, yet evaluating CRS remains challenging. User simulators can provide comprehensive evaluations through interactions with CRS, but building…

Human-Computer Interaction · Computer Science 2025-08-01 Luyu Chen , Quanyu Dai , Zeyu Zhang , Xueyang Feng , Mingyu Zhang , Pengcheng Tang , Xu Chen , Yue Zhu , Zhenhua Dong

Conversational Recommender Systems (CRS) provide personalized services through multi-turn interactions, yet most existing methods overlook users' heterogeneous decision-making styles and knowledge levels, which constrains both accuracy and…

Information Retrieval · Computer Science 2025-09-10 Yaying Luo , Hui Fang , Zhu Sun

In various work contexts, such as meeting scheduling, collaborating, and project planning, collective decision-making is essential but often challenging due to diverse individual preferences, varying work focuses, and power dynamics among…

Computation and Language · Computer Science 2025-08-13 Marios Papachristou , Longqi Yang , Chin-Chia Hsu

In Conversational Recommendation Systems (CRS), a user can provide feedback on recommended items at each interaction turn, leading the CRS towards more desirable recommendations. Currently, different types of CRS offer various possibilities…

Information Retrieval · Computer Science 2024-01-12 Maria Vlachou , Craig Macdonald

A key distinguishing feature of conversational recommender systems over traditional recommender systems is their ability to elicit user preferences using natural language. Currently, the predominant approach to preference elicitation is to…

Information Retrieval · Computer Science 2025-04-09 Ivica Kostric , Krisztian Balog , Filip Radlinski

Traditional recommender systems (RS) typically use user-item rating histories as their main data source. However, deep generative models now have the capability to model and sample from complex data distributions, including user-item…

Narrative-driven recommendation (NDR) presents an information access problem where users solicit recommendations with verbose descriptions of their preferences and context, for example, travelers soliciting recommendations for points of…

Information Retrieval · Computer Science 2023-07-24 Sheshera Mysore , Andrew McCallum , Hamed Zamani

Sequential recommender systems (SRS) aim to predict users' subsequent choices based on their historical interactions and have found applications in diverse fields such as e-commerce and social media. However, in real-world systems, most…

Information Retrieval · Computer Science 2024-11-04 Qidong Liu , Xian Wu , Yejing Wang , Zijian Zhang , Feng Tian , Yefeng Zheng , Xiangyu Zhao

In Conversational Recommendation Systems (CRS), the central question is how the conversational agent can naturally ask for user preferences and provide suitable recommendations. Existing works mainly follow the hierarchical architecture,…

Computation and Language · Computer Science 2023-10-24 Xian Li , Hongguang Shi , Yunfei Wang , Yeqin Zhang , Xubin Li , Cam-Tu Nguyen

This study deeply explores the application of large language model (LLM) in personalized recommendation system of e-commerce. Aiming at the limitations of traditional recommendation algorithms in processing large-scale and multi-dimensional…

Information Retrieval · Computer Science 2024-10-18 Wei Xu , Jue Xiao , Jianlong Chen

Conversational Recommender Systems (CRSs) have attracted growing attention for their ability to deliver personalized recommendations through natural language interactions. To more accurately infer user preferences from multi-turn…

Information Retrieval · Computer Science 2026-01-21 Wei Yuan , Shutong Qiao , Tong Chen , Quoc Viet Hung Nguyen , Zi Huang , Hongzhi Yin

Large language models (LLMs) have recently received significant attention for their exceptional capabilities. Despite extensive efforts in developing general-purpose LLMs that can be utilized in various natural language processing (NLP)…

Information Retrieval · Computer Science 2023-06-08 Fan Yang , Zheng Chen , Ziyan Jiang , Eunah Cho , Xiaojiang Huang , Yanbin Lu

Text-based recommendation holds a wide range of practical applications due to its versatility, as textual descriptions can represent nearly any type of item. However, directly employing the original item descriptions may not yield optimal…

Computation and Language · Computer Science 2024-04-03 Hanjia Lyu , Song Jiang , Hanqing Zeng , Yinglong Xia , Qifan Wang , Si Zhang , Ren Chen , Christopher Leung , Jiajie Tang , Jiebo Luo
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