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In empathetic conversations, individuals express their empathy towards others. Previous work has mainly focused on generating empathetic responses by utilizing the speaker's emotion. Besides, external commonsense knowledge has been applied…

Computation and Language · Computer Science 2023-06-09 Hua Cai , Xuli Shen , Qing Xu , Weilin Shen , Xiaomei Wang , Weifeng Ge , Xiaoqing Zheng , Xiangyang Xue

Open-domain conversational agents or chatbots are becoming increasingly popular in the natural language processing community. One of the challenges is enabling them to converse in an empathetic manner. Current neural response generation…

Computation and Language · Computer Science 2020-12-09 Anuradha Welivita , Pearl Pu

Recent Large Language Models (LLMs) have shown remarkable capabilities in mimicking fictional characters or real humans in conversational settings. However, the realism and consistency of these responses can be further enhanced by providing…

Computation and Language · Computer Science 2023-12-29 Seokhoon Jeong , Assentay Makhmud

Speech Large Language Models (LLMs) show great promise for speech emotion recognition (SER) via generative interfaces. However, shifting from closed-set classification to open text generation introduces zero-shot stochasticity, making…

Sound · Computer Science 2026-03-11 Hezhao Zhang , Huang-Cheng Chou , Shrikanth Narayanan , Thomas Hain

Effective and safe human-machine collaboration requires the regulated and meaningful exchange of emotions between humans and artificial intelligence (AI). Current AI systems based on large language models (LLMs) can provide feedback that…

Computation and Language · Computer Science 2025-06-18 Xiuwen Wu , Hao Wang , Zhiang Yan , Xiaohan Tang , Pengfei Xu , Wai-Ting Siok , Ping Li , Jia-Hong Gao , Bingjiang Lyu , Lang Qin

With large language models (LLMs) becoming increasingly prevalent in daily life, so too has the tendency to attribute to them human-like minds and emotions, or anthropomorphize them. Here, we investigate dimensions people use to…

Transformer models have significantly advanced the field of emotion recognition. However, there are still open challenges when exploring open-ended queries for Large Language Models (LLMs). Although current models offer good results,…

Emotional Intelligence (EI), consisting of emotion perception, emotion cognition and emotion expression, plays the critical roles in improving user interaction experience for the current large language model (LLM) based conversational…

Computation and Language · Computer Science 2024-06-13 Weixiang Zhao , Zhuojun Li , Shilong Wang , Yang Wang , Yulin Hu , Yanyan Zhao , Chen Wei , Bing Qin

Large language models (LLMs) enable increasingly capable tutoring-style conversational agents, yet effective tutoring requires sensitivity to learners' affective and cognitive states beyond text alone. Facial expressions provide immediate…

Human-Computer Interaction · Computer Science 2026-04-20 Shuangquan Feng , Laura Fleig , Ruisen Tu , Philip Chi , Edmund Bu , Melinda Ozel , Junhua Ma , Teng Fei , Virginia R. de Sa

Emotion is a central dimension of spoken communication, yet, we still lack a mechanistic account of how modern large audio-language models (LALMs) encode it internally. We present the first neuron-level interpretability study of…

Computation and Language · Computer Science 2026-01-07 Xiutian Zhao , Björn Schuller , Berrak Sisman

General-purpose large language models (LLMs) have demonstrated remarkable generative and reasoning capabilities but remain limited in healthcare and caregiving applications due to two key deficiencies: factual unreliability and a lack of…

Computation and Language · Computer Science 2025-12-09 Emre Umucu , Guillermina Solis , Leon Garza , Emilia Rivas , Beatrice Lee , Anantaa Kotal , Aritran Piplai

Recent advances in Speech Large Language Models (Speech LLMs) have led to great progress in speech understanding tasks such as Automatic Speech Recognition (ASR) and Speech Emotion Recognition (SER). However, whether these models can…

Sound · Computer Science 2025-12-01 Chen Li , Peiji Yang , Yicheng Zhong , Jianxing Yu , Zhisheng Wang , Zihao Gou , Wenqing Chen , Jian Yin

The performance of speech emotion recognition (SER) is limited by the insufficient emotion information in unimodal systems and the feature alignment difficulties in multimodal systems. Recently, multimodal large language models (MLLMs) have…

Sound · Computer Science 2025-09-22 Yiqing Yang , Man-Wai Mak

Large language models (LLMs) have exhibited remarkable capabilities across a variety of domains and tasks, challenging our understanding of learning and cognition. Despite the recent success, current LLMs are not capable of processing…

Large language models (LLMs) hold significant potential for mental health support, capable of generating empathetic responses and simulating therapeutic conversations. However, existing LLM-based approaches often lack the clinical grounding…

Computation and Language · Computer Science 2025-11-04 He Hu , Yucheng Zhou , Juzheng Si , Qianning Wang , Hengheng Zhang , Fuji Ren , Fei Ma , Laizhong Cui , Qi Tian

Large Vision-Language Models (VLMs) have achieved unprecedented success in several objective multimodal reasoning tasks. However, to further enhance their capabilities of empathetic and effective communication with humans, improving how…

Computer Vision and Pattern Recognition · Computer Science 2025-02-11 Sree Bhattacharyya , James Z. Wang

Large Language Models (LLM) like ChatGPT have significantly advanced in recent years and are now being used by the general public. As more people interact with these systems, improving our understanding of these black box models is crucial,…

Computation and Language · Computer Science 2023-10-10 Nutchanon Yongsatianchot , Parisa Ghanad Torshizi , Stacy Marsella

Supportive conversation depends on skills that go beyond language fluency, including reading emotions, adjusting tone, and navigating moments of resistance, frustration, or distress. Despite rapid progress in language models, we still lack…

Computation and Language · Computer Science 2026-02-26 Laya Iyer , Kriti Aggarwal , Sanmi Koyejo , Gail Heyman , Desmond C. Ong , Subhabrata Mukherjee

Large-language models (LLMs) hold significant promise in improving human-robot interaction, offering advanced conversational skills and versatility in managing diverse, open-ended user requests in various tasks and domains. Despite the…

Robotics · Computer Science 2024-01-09 Callie Y. Kim , Christine P. Lee , Bilge Mutlu

In the context of today's high-pressure, aging society, the demand for large-scale emotional models capable of providing empathetic support is more critical than ever. However, existing benchmarks fail to simultaneously achieve ecological…

Computation and Language · Computer Science 2026-05-12 Pengze Guo , Jingxi Liang , Zhiwen Xie , Qifeng Wang , Derek F. Wong