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Fairness is a growing concern for high-risk decision-making using Artificial Intelligence (AI) but ensuring it through purely technical means is challenging: there is no universally accepted fairness measure, fairness is context-dependent,…
Empathy is a vital factor that contributes to mutual understanding, and joint problem-solving. In recent years, a growing number of studies have recognized the benefits of empathy and started to incorporate empathy in conversational…
Integrated VR (IVR) systems consist of a head-mounted display (HMD) and body-tracking capabilities. They enable users to translate their physical movements into corresponding avatar movements in real-time, allowing them to perceive their…
The range of application of artificial intelligence (AI) is vast, as is the potential for harm. Growing awareness of potential risks from AI systems has spurred action to address those risks, while eroding confidence in AI systems and the…
User feedback is becoming an increasingly important source of information for requirements engineering, user interface design, and software engineering in general. Nowadays, user feedback is largely available and easily accessible in social…
With the proliferation of consumer virtual reality (VR) headsets and creative tools, content creators have started to experiment with new forms of interactive audience experience using immersive media. Understanding user attention and…
As AI chatbots become ubiquitous, voice interaction presents a compelling way to enable rapid, high-bandwidth communication for both semantic and social signals. This has driven research into Large Audio Models (LAMs) to power voice-native…
As AI systems become increasingly embedded in organizational workflows and consumer applications, ethical principles such as fairness, transparency, and robustness have been widely endorsed in policy and industry guidelines. However, there…
Interactive information dashboards can help both specialists and the general public understand complex datasets; but interacting with these dashboards often presents users with challenges such as understanding and verifying the presented…
[Background] The MVP concept has influenced the way in which development teams apply Software Engineering practices. However, the overall understanding of this influence of MVPs on SE practices is still poor. [Objective] Our goal is to…
Virtual Reality (VR) has emerged as a transformative technology across industries, yet its security weaknesses, including vulnerabilities, are underinvestigated. This study investigates 334 VR projects hosted on GitHub, examining 1,681…
A natural way to resolve different points of view and form opinions is through exchanging arguments and knowledge. Facing the vast amount of available information on the internet, people tend to focus on information consistent with their…
Virtual Reality (VR) has witnessed a rising issue of harassment, prompting the integration of safety controls like muting and blocking in VR applications. However, the lack of standardized safety measures across VR applications hinders…
Multi-user Extended Reality (XR) systems enable transformative shared experiences but introduce unique software defects that compromise user experience. Understanding software defects in multi-user XR systems is crucial for enhancing system…
With the advent and proliferation of online developer forums as informal documentation, developers often share their opinions about the APIs they use. Thus, opinions of others often shape the developer's perception and decisions related to…
While machine learning (ML) technology affects diverse stakeholders, there is no one-size-fits-all metric to evaluate the quality of outputs, including performance and fairness. Using predetermined metrics without soliciting stakeholder…
We present a systematic review of 458 papers that report on evaluations in mixed and augmented reality (MR/AR) published in ISMAR, CHI, IEEE VR, and UIST over a span of 11 years (2009-2019). Our goal is to provide guidance for future…
Developer experience is an important concern for software organizations as enhancing developer experience improves productivity, satisfaction, engagement and retention. We set out to understand what affects developer experience through…
Virtual reality (VR) is not a new technology but has been in development for decades, driven by advances in computer technology. Currently, VR technology is increasingly being used in applications to enable immersive, yet controlled…
Organizational leaders are being asked to make high-stakes decisions about AI deployment without dependable evidence of what these systems actually do in the environments they oversee. The predominant AI evaluation ecosystem yields scalable…