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AI models are increasingly deployed in live clinical environments where they must perform reliably across complex, high-stakes workflows that standard training and validation datasets were never designed to capture. Evaluating these systems…

Artificial Intelligence · Computer Science 2026-05-12 Prasanna Desikan , Harshit Rajgarhia , Shivali Dalmia , Ananya Mantravadi

Online shopping platforms, such as Amazon, offer services to billions of people worldwide. Unlike web search or other search engines, product search engines have their unique characteristics, primarily featuring short queries which are…

Deep Research Agents are a prominent category of LLM-based agents. By autonomously orchestrating multistep web exploration, targeted retrieval, and higher-order synthesis, they transform vast amounts of online information into…

Computation and Language · Computer Science 2025-06-16 Mingxuan Du , Benfeng Xu , Chiwei Zhu , Xiaorui Wang , Zhendong Mao

The development of LLM agents has led to a growing body of work on knowledge-work AI, including coding, research, and healthcare. However, current knowledge-work evaluation and benchmark design still largely follow the logic of traditional…

Artificial Intelligence · Computer Science 2026-05-25 Yining Hua , Hongbin Na , Cyrus Ayubcha , Levi Lian

Repository-level code agents have shown strong promise in real-world feature addition tasks, making reliable evaluation of their capabilities increasingly important. However, existing benchmarks primarily evaluate these agents as black…

Software Engineering · Computer Science 2026-03-30 Shuhan Liu , Zhiyi Zhao , Xing Hu , Kui Liu , Xiaohu Yang , Xin Xia

A data product is created with the intention of solving a specific problem, addressing a specific business usecase or meeting a particular need, going beyond just serving data as a raw asset. Data products enable end users to gain greater…

Databases · Computer Science 2025-12-19 Faisal Chowdhury , Sola Shirai , Sarthak Dash , Nandana Mihindukulasooriya , Horst Samulowitz

Recent progress in large language models (LLMs) has enabled the development of autonomous web agents capable of navigating and interacting with real websites. However, evaluating such agents remains challenging due to the instability and…

Information Retrieval · Computer Science 2025-08-14 Zihao Sun , Ling Chen

The rise of LLM-based agents has opened new frontiers in AI applications, yet evaluating these agents remains a complex and underdeveloped area. This survey provides an in-depth overview of the emerging field of LLM agent evaluation,…

Machine Learning · Computer Science 2025-07-30 Mahmoud Mohammadi , Yipeng Li , Jane Lo , Wendy Yip

Large Language Model (LLM)-based agents are increasingly deployed in e-commerce applications to assist customer services in tasks such as product inquiries, recommendations, and order management. Existing benchmarks primarily evaluate…

Computation and Language · Computer Science 2026-01-07 Kaiyan Zhao , Zijie Meng , Zheyong Xie , Jin Duan , Yao Hu , Zuozhu Liu , Shaosheng Cao

Deep Research Agents (DRAs) can autonomously conduct complex investigations and generate comprehensive reports, demonstrating strong real-world potential. However, existing evaluations mostly rely on close-ended benchmarks, while open-ended…

A/B testing experiment is a widely adopted method for evaluating UI/UX design decisions in modern web applications. Yet, traditional A/B testing remains constrained by its dependence on the large-scale and live traffic of human…

Human-Computer Interaction · Computer Science 2026-03-12 Yuxuan Lu , Ting-Yao Hsu , Hansu Gu , Limeng Cui , Yaochen Xie , William Headden , Bingsheng Yao , Akash Veeragouni , Jiapeng Liu , Sreyashi Nag , Jessie Wang , Dakuo Wang

As LLM-based agents are increasingly deployed in real-life scenarios, existing benchmarks fail to capture their inherent complexity of handling extensive information, leveraging diverse resources, and managing dynamic user interactions. To…

Computation and Language · Computer Science 2025-10-20 Wei He , Yueqing Sun , Hongyan Hao , Xueyuan Hao , Zhikang Xia , Qi Gu , Chengcheng Han , Dengchang Zhao , Hui Su , Kefeng Zhang , Man Gao , Xi Su , Xiaodong Cai , Xunliang Cai , Yu Yang , Yunke Zhao

The advent of Deep Research agents has substantially reduced the time required for conducting extensive research tasks. However, these tasks inherently demand rigorous standards of factual accuracy and comprehensiveness, necessitating…

Computation and Language · Computer Science 2025-08-25 Minghao Li , Ying Zeng , Zhihao Cheng , Cong Ma , Kai Jia

As LLMs are increasingly deployed as agents, reliable assessment of their agentic capabilities has become essential. However, reported benchmark scores often jointly reflect model capability and the implementation choices each benchmark is…

Artificial Intelligence · Computer Science 2026-05-28 Pengyu Zhu , Lijun Li , Yaxing Lyu , Qianxin Luo , Jingyi Yang , Yi Liu , Tingfeng Hui , Xinyu Yuan , Li Sun , Sen Su , Jing Shao

Computer-Using Agents (CUAs) are rapidly extending large language models (LLMs) beyond text-based reasoning toward action execution in more complex environments, such as web browsers and graphical user interfaces (GUIs). However, existing…

Web agents based on large language models have demonstrated promising capability in automating web tasks. However, current web agents struggle to reason out sensible actions due to the limitations of predicting environment changes, and…

Artificial Intelligence · Computer Science 2026-02-18 Zhouzhou Shen , Xueyu Hu , Xiyun Li , Tianqing Fang , Juncheng Li , Shengyu Zhang

Large Language Models (LLMs)-based agents have made impressive progress in reasoning and tool use, enabling them to solve complex tasks. However, their ability to proactively collaborate with users, especially when goals are vague,…

Benchmarks play a significant role in how technology companies communicate about model capabilities and how researchers and the public understand generative AI systems. However, existing benchmarks have been criticized for their failure to…

Human-Computer Interaction · Computer Science 2026-04-29 Charlotte Li , Nick Hagar , Sachita Nishal , Jeremy Gilbert , Nick Diakopoulos

LLMs and MLLMs have become indispensable tools across a wide range of applications. E-commerce, however, poses distinctive challenges -- including intricate domain knowledge, long-tail product evidence, heterogeneous visual data, and the…

Databases · Computer Science 2026-05-14 Yong Liu , Ximan Liu , Guoqing Yang , Bing Bai , Xiaoqiang Xu , Zhen Chen , Ke Zhang , Yan Li

AI agents today are mostly siloed - they either retrieve and reason over vast amount of digital information and knowledge obtained online; or interact with the physical world through embodied perception, planning and action - but rarely…

Artificial Intelligence · Computer Science 2025-07-31 Yining Hong , Rui Sun , Bingxuan Li , Xingcheng Yao , Maxine Wu , Alexander Chien , Da Yin , Ying Nian Wu , Zhecan James Wang , Kai-Wei Chang