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How can we better understand the mechanisms behind multi-turn information seeking dialogues? How can we use these insights to design a dialogue system that does not require explicit query formulation upfront as in question answering? To…

Information Retrieval · Computer Science 2020-12-08 Svitlana Vakulenko , Vadim Savenkov , Maarten de Rijke

Conversational agents have become ubiquitous, ranging from goal-oriented systems for helping with reservations to chit-chat models found in modern virtual assistants. In this survey paper, we explore this fascinating field. We look at some…

Artificial Intelligence · Computer Science 2018-03-29 Vinayak Mathur , Arpit Singh

Recently, large language models have facilitated the emergence of highly intelligent conversational AI capable of engaging in human-like dialogues. However, a notable distinction lies in the fact that these AI models predominantly generate…

Human-Computer Interaction · Computer Science 2025-10-13 Jijie Zhou , Yuhan Hu

We will demonstrate a conversational products recommendation agent. This system shows how we combine research in personalized recommendation systems with research in dialogue systems to build a virtual sales agent. Based on new deep…

Computation and Language · Computer Science 2016-10-06 Yueming Sun , Yi Zhang , Yunfei Chen , Roger Jin

High-fidelity, AI-based simulated classroom systems enable teachers to rehearse effective teaching strategies. However, dialogue-oriented open-ended conversations such as teaching a student about scale factors can be difficult to model.…

Human-Computer Interaction · Computer Science 2021-12-07 Debajyoti Datta , Maria Phillips , James P Bywater , Jennifer Chiu , Ginger S. Watson , Laura E. Barnes , Donald E Brown

Text-based conversational agents (CAs) are increasingly used in mental health, yet evaluation practices remain fragmented. We conducted a PRISMA-guided systematic review (May-June 2024) across ACM Digital Library, Scopus, and PsycINFO. From…

Human-Computer Interaction · Computer Science 2026-02-23 Jiangtao Gong , Xiao Wen , Fengyi Tao , Xinqi Wang , Xixi Yang , Yangrong Tang

Conversational agents (CAs) are increasingly embedded in daily life, yet their ability to navigate user emotions efficiently is still evolving. This study investigates how users with varying traits -- gender, personality, and cultural…

Human-Computer Interaction · Computer Science 2025-11-11 Yuchong Zhang , Yong Ma , Di Fu , Stephanie Zubicueta Portales , Morten Fjeld , Danica Kragic

Structured interviews are used in many settings, importantly in market research on topics such as brand perception, customer habits, or preferences, which are critical to product development, marketing, and e-commerce at large. Such…

Information Retrieval · Computer Science 2023-05-02 Harshita Sahijwani , Kaustubh Dhole , Ankur Purwar , Venugopal Vasudevan , Eugene Agichtein

The rapid evolution of large language models (LLMs) has transformed conversational agents, enabling complex human-machine interactions. However, evaluation frameworks often focus on single tasks, failing to capture the dynamic nature of…

Computation and Language · Computer Science 2025-02-10 Pietro Alessandro Aluffi , Patrick Zietkiewicz , Marya Bazzi , Matt Arderne , Vladimirs Murevics

Acquiring training data to improve the robustness of dialog systems can be a painstakingly long process. In this work, we propose a method to reduce the cost and effort of creating new conversational agents by artificially generating more…

Computation and Language · Computer Science 2022-05-05 Louis Marceau , Raouf Belbahar , Marc Queudot , Nada Naji , Eric Charton , Marie-Jean Meurs

The ability of a dialog system to express consistent language style during conversations has a direct, positive impact on its usability and on user satisfaction. Although previous studies have demonstrated that style transfer is feasible…

Computation and Language · Computer Science 2021-09-14 Hao Fu , Yan Wang , Ruihua Song , Tianran Hu , Jianyun Nie

In this paper we present CARMA, a language recently defined to support specification and analysis of collective adaptive systems. CARMA is a stochastic process algebra equipped with linguistic constructs specifically developed for modelling…

Programming Languages · Computer Science 2015-09-30 Luca Bortolussi , Rocco De Nicola , Vashti Galpin , Stephen Gilmore , Jane Hillston , Diego Latella , Michele Loreti , Mieke Massink

End-to-end neural TTS has achieved superior performance on reading style speech synthesis. However, it's still a challenge to build a high-quality conversational TTS due to the limitations of the corpus and modeling capability. This study…

Sound · Computer Science 2020-11-17 Haohan Guo , Shaofei Zhang , Frank K. Soong , Lei He , Lei Xie

It may be difficult for some individuals to open up and share their thoughts and feelings in front of a mental health expert. For those who are more at ease with a virtual agent, conversational agents can serve as an intermediate step in…

Computation and Language · Computer Science 2021-11-17 Harsh Sakhrani , Saloni Parekh , Shubham Mahajan

We present a semantic feedback framework that enables natural language to guide the evolution of artificial life systems. Integrating a prompt-to-parameter encoder, a CMA-ES optimizer, and CLIP-based evaluation, the system allows user…

Artificial Intelligence · Computer Science 2025-07-08 Shuowen Li , Kexin Wang , Minglu Fang , Danqi Huang , Ali Asadipour , Haipeng Mi , Yitong Sun

Motivational Interviewing (MI) is an approach to therapy that emphasizes collaboration and encourages behavioral change. To evaluate the quality of an MI conversation, client utterances can be classified using the MISC code as either change…

Machine Learning · Computer Science 2023-09-28 Lucie Galland , Catherine Pelachaud , Florian Pecune

Learning therapeutic counseling involves significant role-play experience with mock patients, with current manual training methods providing only intermittent granular feedback. We seek to accelerate and optimize counselor training by…

Human-Computer Interaction · Computer Science 2025-02-27 Ian Steenstra , Farnaz Nouraei , Timothy W. Bickmore

ICE-Talk is an open source web-based GUI that allows the use of a TTS system with controllable parameters via a text field and a clickable 2D plot. It enables the study of latent spaces for controllable TTS. Moreover it is implemented as a…

Audio and Speech Processing · Electrical Eng. & Systems 2020-08-26 Noé Tits , Kevin El Haddad , Thierry Dutoit

We study continually improving an extractive question answering (QA) system via human user feedback. We design and deploy an iterative approach, where information-seeking users ask questions, receive model-predicted answers, and provide…

Computation and Language · Computer Science 2023-11-07 Ge Gao , Hung-Ting Chen , Yoav Artzi , Eunsol Choi

Conversational agents based on Large Language Models (LLMs) have recently emerged as powerful tools for human-computer interaction. Nevertheless, their black-box nature implies challenges in predictability and a lack of personalization,…

Computation and Language · Computer Science 2026-04-07 Barbara Gendron , Gaël Guibon , Mathieu d'Aquin