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Tech workers -- professional workers in the technology industry including software engineers, product managers, UX designers, etc. -- are not normally associated with labor activism. Yet, since 2017, we have seen a significant rise in labor…

Computers and Society · Computer Science 2025-05-15 JS Tan , Natalia Luka , Emily Mazo

We investigate the privacy practices of labor organizers in the computing technology industry and explore the changes in these practices as a response to remote work. Our study is situated at the intersection of two pivotal shifts in…

Human-Computer Interaction · Computer Science 2022-06-02 Sayash Kapoor , Matthew Sun , Mona Wang , Klaudia Jaźwińska , Elizabeth Anne Watkins

Platform-based laborers face unprecedented challenges and working conditions that result from algorithmic opacity, insufficient data transparency, and unclear policies and regulations. The CSCW and HCI communities increasingly turn to…

The disruption caused by the pandemic has called into question industrial norms and created an opportunity to reimagine the future of work. We discuss how this period of opportunity may be leveraged to bring about a future in which the…

Computers and Society · Computer Science 2024-04-30 Ashitha Ganapathy , Michael Timothy Bennett

Despite high approval ratings for unions and growing worker interest in organizing, employees in the United States still face significant barriers to securing collective bargaining agreements. A key factor is employer counter-organizing:…

Human-Computer Interaction · Computer Science 2026-03-13 Frederick Reiber , Nathan Kim , Allison McDonald , Dana Calacci

Does technological change destroy or create jobs? New technologies may replace human workers, but can simultaneously create jobs if workers are needed to use these technologies or if new economic activities emerge. Furthermore,…

General Economics · Economics 2022-04-05 Kerstin Hötte , Melline Somers , Angelos Theodorakopoulos

The introduction of algorithms into a large number of industries has already restructured the landscape of work and threatens to continue. While a growing body of CSCW research centered on the future of work has begun to document these…

Human-Computer Interaction · Computer Science 2025-08-14 EunJeong Cheon , Ingrid Erickson

The proliferating adoption of platform-based gig work increasingly raises concerns for worker conditions. Past studies documented how platforms leveraged design to exploit labor, withheld information to generate power asymmetries, and left…

Computers and Society · Computer Science 2024-12-13 Jane Hsieh , Angie Zhang , Mialy Rasetarinera , Erik Chou , Daniel Ngo , Karen Lightman , Min Kyung Lee , Haiyi Zhu

We focus on occupational diversity in platform-mediated work to advance conceptual and empirical insight into the occupationally embedded nature of platform labor. We pursue this focus in response to a prevailing tendency to treat platform…

Human-Computer Interaction · Computer Science 2026-04-07 Pyeonghwa Kim , Taylor Lewandowski , Michael Dunn , Steve Sawyer

This work surveys 50 Black Lives Matter activists in the United States about the role of technology in organizing protests and other actions. Broad questions about the overall ease and safety of existing technology allowed them to…

Human-Computer Interaction · Computer Science 2022-09-07 Leah Namisa Rosenbloom

Work must be reshaped in the upcoming new era characterized by new challenges and the presence of new technologies and computational tools. Over-automation seems to be the driver of the digitalization process. Substitution is the paradigm…

Computers and Society · Computer Science 2021-04-07 David Pastor-Escuredo

With the rise of remote work, a range of surveillance technologies are increasingly being used by business owners to track and monitor employees, raising concerns about worker rights and privacy. Through analysis of Reddit posts and…

Human-Computer Interaction · Computer Science 2025-02-13 Cella M. Sum , Caroline Shi , Sarah E. Fox

The technology industry offers exciting and diverse career opportunities, ranging from traditional software development to emerging fields such as artificial intelligence, cybersecurity, and data science. Career fairs play a crucial role in…

Computers and Society · Computer Science 2025-09-16 Briana Lee , Samantha Limon , Alyssia Chen , Kenny Ka'aiakamanu-Quibilan , Anthony Peruma

We advance gender-inclusive research within the CSCW field by investigating the long-term gendered experiences of online freelancers on digital labor platforms. The prevalence of gender-based inequalities has attracted significant attention…

Human-Computer Interaction · Computer Science 2025-08-12 Pyeonghwa Kim , Steve Sawyer , Michael Dunn

Over the past decade, Big Tech has faced increasing levels of worker activism. While worker actions have resulted in positive outcomes (e.g., cancellation of Google's Project Dragonfly), such successes have become increasingly infrequent.…

Computers and Society · Computer Science 2025-08-12 Mohamed Abdalla

Generative AI is expected to have transformative effects in multiple knowledge industries. To better understand how knowledge workers expect generative AI may affect their industries in the future, we conducted participatory research…

Computers and Society · Computer Science 2024-03-22 Allison Woodruff , Renee Shelby , Patrick Gage Kelley , Steven Rousso-Schindler , Jamila Smith-Loud , Lauren Wilcox

Digital workers on crowdsourcing platforms (e.g., Amazon Mechanical Turk, Appen, Clickworker, Prolific) play a crucial role in training and improving AI systems, yet they often face low pay, unfair conditions, and a lack of recognition for…

Human-Computer Interaction · Computer Science 2025-06-16 ATM Mizanur Rahman , Sharifa Sultana

Demand for technology focused STEM professionals will increase globally over the coming decade, with many countries finding it difficult to meet growing demand. Compounding this are difficulties in attracting and retaining female…

Computers and Society · Computer Science 2025-10-28 Shondell Williams , Karen Blackmore , Regina Berretta , Michelle Mansfield

The wide adoption of platformized work has generated remarkable advancements in the labor patterns and mobility of modern society. Underpinning such progress, gig workers are exposed to unprecedented challenges and accountabilities: lack of…

Human-Computer Interaction · Computer Science 2025-02-10 Jane Hsieh , Angie Zhang , Sajel Surati , Sijia Xie , Yeshua Ayala , Nithila Sathiya , Tzu-Sheng Kuo , Min Kyung Lee , Haiyi Zhu

Due to the evolving Cloud Computing paradigm, there is a prevailing concern that in the near future data center managers may be in short supply. Cloud computing, as a whole, is becoming more prevalent into today s computing world. In fact,…

Computers and Society · Computer Science 2014-04-09 Timur Mirzoev , Bruce Benson , David Hillhouse , Mickey Lewis
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