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Large language model (LLM) services have become an integral part of search, assistance, and decision-making applications. However, unlike traditional web or microservices, the hardware and software stack enabling LLM inference deployment is…

Distributed, Parallel, and Cluster Computing · Computer Science 2026-03-03 Dominik Scheinert , Alexander Acker , Thorsten Wittkopp , Soeren Becker , Hamza Yous , Karnakar Reddy , Ibrahim Farhat , Hakim Hacid , Odej Kao

Root cause analysis (RCA) is crucial for enhancing the reliability and performance of complex systems. However, progress in this field has been hindered by the lack of large-scale, open-source datasets tailored for RCA. To bridge this gap,…

Artificial Intelligence · Computer Science 2025-05-20 Lecheng Zheng , Zhengzhang Chen , Dongjie Wang , Chengyuan Deng , Reon Matsuoka , Haifeng Chen

Root cause localization remain challenging in complex and large-scale microservice architectures. The complex fault propagation among microservices and the high dimensionality of telemetry data, including metrics, logs, and traces, limit…

Artificial Intelligence · Computer Science 2026-02-10 Liming Zhou , Ailing Liu , Hongwei Liu , Min He , Heng Zhang

Root cause analysis (RCA) is essential for diagnosing failures within complex software systems to ensure system reliability. The highly distributed and interdependent nature of modern cloud-based systems often complicates RCA efforts,…

Software Engineering · Computer Science 2026-02-02 Evelien Riddell , James Riddell , Gengyi Sun , Michał Antkiewicz , Krzysztof Czarnecki

Root Cause Analysis (RCA) in mobile networks remains a challenging task due to the need for interpretability, domain expertise, and causal reasoning. In this work, we propose a lightweight framework that leverages Large Language Models…

Artificial Intelligence · Computer Science 2025-07-30 Mohamed Sana , Nicola Piovesan , Antonio De Domenico , Yibin Kang , Haozhe Zhang , Merouane Debbah , Fadhel Ayed

The growing complexity of cloud based software systems has resulted in incident management becoming an integral part of the software development lifecycle. Root cause analysis (RCA), a critical part of the incident management process, is a…

Software Engineering · Computer Science 2024-03-08 Devjeet Roy , Xuchao Zhang , Rashi Bhave , Chetan Bansal , Pedro Las-Casas , Rodrigo Fonseca , Saravan Rajmohan

The complex dependencies and propagative faults inherent in microservices, characterized by a dense network of interconnected services, pose significant challenges in identifying the underlying causes of issues. Prompt identification and…

Software Engineering · Computer Science 2024-08-05 Tingting Wang , Guilin Qi

This paper presents MicroRCA-Agent, an innovative solution for microservice root cause analysis based on large language model agents, which constructs an intelligent fault root cause localization system with multimodal data fusion. The…

Artificial Intelligence · Computer Science 2025-09-22 Pan Tang , Shixiang Tang , Huanqi Pu , Zhiqing Miao , Zhixing Wang

Large Language Model (LLM)-based Automated Program Repair (APR) has shown strong potential on textual benchmarks, yet struggles in multimodal scenarios where bugs are reported with GUI screenshots. Existing methods typically convert images…

Software Engineering · Computer Science 2026-04-10 Zhuoyao Liu , Zhengran Zeng , Shu-Dong Huang , Yang Liu , Shikun Zhang , Wei Ye

Failures in large-scale cloud systems incur substantial financial losses, making automated Root Cause Analysis (RCA) essential for operational stability. Recent efforts leverage Large Language Model (LLM) agents to automate this task, yet…

Artificial Intelligence · Computer Science 2026-03-05 Taeyoon Kim , Woohyeok Park , Hoyeong Yun , Kyungyong Lee

Communications networks now form the backbone of our digital world, with fast and reliable connectivity. However, even with appropriate redundancy and failover mechanisms, it is difficult to guarantee "five 9s" (99.999 %) reliability,…

Computation and Language · Computer Science 2026-04-29 Nguyen Phuc Tran , Brigitte Jaumard , Oscar Delgado , Tristan Glatard , Karthikeyan Premkumar , Kun Ni

Ensuring the reliability and availability of complex networked services demands effective root cause analysis (RCA) across cloud environments, data centers, and on-premises networks. Traditional RCA methods, which involve manual inspection…

Networking and Internet Architecture · Computer Science 2025-07-08 Alexander Shan , Jasleen Kaur , Rahul Singh , Tarun Banka , Raj Yavatkar , T. Sridhar

Large-scale telecom and datacenter infrastructures rely on multi-layered service and resource models, where failures propagate across physical and logical components and affect multiple customers. Traditional approaches to root cause…

Artificial Intelligence · Computer Science 2026-01-13 Nicolas Tacheny

While cloud-native microservice architectures have revolutionized software development, their inherent operational complexity makes failure Root Cause Analysis (RCA) a critical yet challenging task. Numerous data-driven RCA models have been…

Software Engineering · Computer Science 2025-12-24 Aoyang Fang , Songhan Zhang , Yifan Yang , Haotong Wu , Junjielong Xu , Xuyang Wang , Rui Wang , Manyi Wang , Qisheng Lu , Pinjia He

Recent advances in large language models (LLMs) have enabled early attempts to automate root cause analysis (RCA) in microservice-based systems (MSS). Yet, prior works typically rely on a linear reasoning process that proceeds along a…

Software Engineering · Computer Science 2026-05-06 Alexander Naakka , Yuqing Wang , Mika V Mäntylä

Root Cause Analysis (RCA) is a crucial aspect of incident management in large-scale cloud services. While the term root cause analysis or RCA has been widely used, different studies formulate the task differently. This is because the term…

Software Engineering · Computer Science 2025-10-23 Aoyang Fang , Haowen Yang , Haoze Dong , Qisheng Lu , Junjielong Xu , Pinjia He

Large language model (LLM) applications in cloud root cause analysis (RCA) have been actively explored recently. However, current methods are still reliant on manual workflow settings and do not unleash LLMs' decision-making and environment…

Software Engineering · Computer Science 2024-08-05 Zefan Wang , Zichuan Liu , Yingying Zhang , Aoxiao Zhong , Jihong Wang , Fengbin Yin , Lunting Fan , Lingfei Wu , Qingsong Wen

As modern microservice systems grow increasingly complex due to dynamic interactions and evolving runtime environments, they experience failures with rising frequency. Ensuring system reliability therefore critically depends on accurate…

Software Engineering · Computer Science 2026-05-15 Lingzhe Zhang , Tong Jia , Kangjin Wang , Chiming Duan , Minghua He , Rongqian Wang , Xi Peng , Meiling Wang , Gong Zhang , Renhai Chen , Ying Li

The dynamics and complexity of cloud-native systems present significant challenges for Root Cause Analysis (RCA). While causality-based RCA methods have shown significant progress in recent years, their practical adoption is fundamentally…

Software Engineering · Computer Science 2026-03-03 Shuai Liang , Pengfei Chen , Bozhe Tian , Gou Tan , Maohong Xu , Youjun Qu , Yahui Zhao , Yiduo Shang , Chongkang Tan

Root cause analysis (RCA) for microservice systems has gained significant attention in recent years. However, there is still no standard benchmark that includes large-scale datasets and supports comprehensive evaluation environments. In…

Software Engineering · Computer Science 2025-02-04 Luan Pham , Hongyu Zhang , Huong Ha , Flora Salim , Xiuzhen Zhang
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