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Conversational Recommender System (CRS) leverages real-time feedback from users to dynamically model their preferences, thereby enhancing the system's ability to provide personalized recommendations and improving the overall user…

Human-Computer Interaction · Computer Science 2024-05-15 Lixi Zhu , Xiaowen Huang , Jitao Sang

Usability evaluation is an essential method to support the design of effective and intuitive user interfaces (UIs). However, it commonly relies on resource-intensive, expert-driven methods, which limit its accessibility, especially for…

Software Engineering · Computer Science 2026-04-13 Sebastian Lubos , Alexander Felfernig , Damian Garber , Gerhard Leitner , Julian Schwazer , Manuel Henrich

Aligning LLM-based judges with human preferences is a significant challenge, as they are difficult to calibrate and often suffer from rubric sensitivity, bias, and instability. Overcoming this challenge advances key applications, such as…

Preference mechanisms, such as human preference, LLM-as-a-Judge (LaaJ), and reward models, are central to aligning and evaluating large language models (LLMs). Yet, the underlying concepts that drive these preferences remain poorly…

Computation and Language · Computer Science 2025-05-30 Nitay Calderon , Liat Ein-Dor , Roi Reichart

Personalizing large language models (LLMs) is important for aligning outputs with diverse user preferences, yet existing methods struggle with flexibility and generalization. We propose CoPL (Collaborative Preference Learning), a…

Machine Learning · Computer Science 2025-09-18 Youngbin Choi , Seunghyuk Cho , Minjong Lee , MoonJeong Park , Yesong Ko , Jungseul Ok , Dongwoo Kim

Reward models (RMs) have driven the state-of-the-art performance of LLMs today by enabling the integration of human feedback into the language modeling process. However, RMs are primarily trained and evaluated in English, and their…

As Large Language Model (LLM) capabilities advance, the demand for high-quality annotation of exponentially increasing text corpora has outpaced human capacity, leading to the widespread adoption of LLMs in automatic evaluation and…

Computation and Language · Computer Science 2026-04-02 Jiayu Wang , Junyoung Lee

Large Language Models (LLMs) are increasingly employed in software engineering tasks such as requirements elicitation, design, and evaluation, raising critical questions regarding their alignment with human judgments on responsible AI…

Software Engineering · Computer Science 2025-11-07 Asma Yamani , Malak Baslyman , Moataz Ahmed

As large language models (LLMs) become increasingly embedded in everyday applications, ensuring their alignment with the diverse preferences of individual users has become a critical challenge. Currently deployed approaches typically assume…

Machine Learning · Computer Science 2024-12-19 Katarzyna Kobalczyk , Claudio Fanconi , Hao Sun , Mihaela van der Schaar

Large Language Models (LLMs) exhibit remarkably powerful capabilities. One of the crucial factors to achieve success is aligning the LLM's output with human preferences. This alignment process often requires only a small amount of data to…

While integrating external tools into large language models (LLMs) enhances their ability to access real-time information and domain-specific services, existing approaches focus narrowly on functional tool selection following user…

Computation and Language · Computer Science 2025-05-23 Zihao Cheng , Hongru Wang , Zeming Liu , Yuhang Guo , Yuanfang Guo , Yunhong Wang , Haifeng Wang

As large language models (LLMs) become increasingly integrated into daily applications, it is essential to ensure they operate fairly across diverse user demographics. In this work, we show that LLMs suffer from personalization bias, where…

Computation and Language · Computer Science 2025-02-12 Anvesh Rao Vijjini , Somnath Basu Roy Chowdhury , Snigdha Chaturvedi

LLM leaderboards are widely used to compare models and guide deployment decisions. However, leaderboard rankings are shaped by evaluation priorities set by benchmark designers, rather than by the diverse goals and constraints of actual…

Artificial Intelligence · Computer Science 2026-04-24 Minji Jung , Minjae Lee , Yejin Kim , Sarang Choi , Minsuk Kahng

LLM-based shopping agents increasingly rely on long purchase histories and multi-turn interactions for personalization, yet naively appending raw history to prompts is often ineffective due to noise, length, and relevance mismatch. We…

Computation and Language · Computer Science 2026-04-03 Zhiyuan Peng , Xuyang Wu , Huaixiao Tou , Yi Fang , Yu Gong

Large language models (LLMs) are currently aligned using techniques such as reinforcement learning from human feedback (RLHF). However, these methods use scalar rewards that can only reflect user preferences on average. Pluralistic…

Computation and Language · Computer Science 2025-08-13 Jadie Adams , Brian Hu , Emily Veenhuis , David Joy , Bharadwaj Ravichandran , Aaron Bray , Anthony Hoogs , Arslan Basharat

Traditional reference-based metrics, such as BLEU and ROUGE, are less effective for assessing outputs from Large Language Models (LLMs) that produce highly creative or superior-quality text, or in situations where reference outputs are…

Human-Computer Interaction · Computer Science 2024-07-08 Qian Pan , Zahra Ashktorab , Michael Desmond , Martin Santillan Cooper , James Johnson , Rahul Nair , Elizabeth Daly , Werner Geyer

Recently, there has been considerable attention towards leveraging large language models (LLMs) to enhance decision-making processes. However, aligning the natural language text instructions generated by LLMs with the vectorized operations…

Robotics · Computer Science 2024-02-23 Jinyi Liu , Yifu Yuan , Jianye Hao , Fei Ni , Lingzhi Fu , Yibin Chen , Yan Zheng

Deep Reinforcement Learning (RL) has emerged as a powerful paradigm to solve a range of complex yet specific control tasks. Yet training generalist agents that can quickly adapt to new tasks remains an outstanding challenge. Recent advances…

Machine Learning · Computer Science 2021-10-29 Michael Laskin , Denis Yarats , Hao Liu , Kimin Lee , Albert Zhan , Kevin Lu , Catherine Cang , Lerrel Pinto , Pieter Abbeel

The SLAM paper demonstrated that on-device Small Language Models (SLMs) are a viable and cost-effective alternative to API-based Large Language Models (LLMs), such as OpenAI's GPT-4, offering comparable performance and stability. However,…

Computation and Language · Computer Science 2024-07-19 Roland Daynauth , Jason Mars

Large language models (LLMs), with advanced linguistic capabilities, have been employed in reranking tasks through a sequence-to-sequence approach. In this paradigm, multiple passages are reranked in a listwise manner and a textual reranked…

Information Retrieval · Computer Science 2024-11-08 Ruiyang Ren , Yuhao Wang , Kun Zhou , Wayne Xin Zhao , Wenjie Wang , Jing Liu , Ji-Rong Wen , Tat-Seng Chua