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As stories of human-AI interactions continue to be highlighted in the news and research platforms, the challenges are becoming more pronounced, including potential risks of overreliance, cognitive offloading, social and emotional…

Human-Computer Interaction · Computer Science 2025-10-22 Celeste Riley , Omar Al-Refai , Yadira Colunga Reyes , Eman Hammad

Heightened AI expectations facilitate performance in human-AI interactions through placebo effects. While lowering expectations to control for placebo effects is advisable, overly negative expectations could induce nocebo effects. In a…

Human-Computer Interaction · Computer Science 2024-01-24 Agnes M. Kloft , Robin Welsch , Thomas Kosch , Steeven Villa

The rise of artificial intelligence (AI) offers new opportunities to influence cooperative dynamics with greater applicability and control. In this paper, we examine the impact of third-party bots--agents that do not directly participate in…

Physics and Society · Physics 2024-09-24 Zhixue He , Chen Shen , Lei Shi , Jun Tanimoto

AI systems increasingly support human decision-making. In many cases, despite the algorithm's superior performance, the final decision remains in human hands. For example, an AI may assist doctors in determining which diagnostic tests to…

Artificial Intelligence · Computer Science 2026-02-20 Gali Noti , Kate Donahue , Jon Kleinberg , Sigal Oren

As algorithmic tools increasingly aid experts in making consequential decisions, the need to understand the precise factors that mediate their influence has grown commensurately. In this paper, we present a crowdsourcing vignette study…

Human-Computer Interaction · Computer Science 2022-05-20 Riccardo Fogliato , Sina Fazelpour , Shantanu Gupta , Zachary Lipton , David Danks

Artificial intelligence (AI) is now widely used to facilitate social interaction, but its impact on social relationships and communication is not well understood. We study the social consequences of one of the most pervasive AI…

Human-Computer Interaction · Computer Science 2021-02-12 Jess Hohenstein , Dominic DiFranzo , Rene F. Kizilcec , Zhila Aghajari , Hannah Mieczkowski , Karen Levy , Mor Naaman , Jeff Hancock , Malte Jung

Persuasion is a fundamental aspect of communication, influencing decision-making across diverse contexts, from everyday conversations to high-stakes scenarios such as politics, marketing, and law. The rise of conversational AI systems has…

Computation and Language · Computer Science 2026-03-24 Nimet Beyza Bozdag , Shuhaib Mehri , Xiaocheng Yang , Hyeonjeong Ha , Zirui Cheng , Esin Durmus , Jiaxuan You , Heng Ji , Gokhan Tur , Dilek Hakkani-Tür

Now that AI-driven moderation has become pervasive in everyday life, we often hear claims that "the AI is biased". While this is often said jokingly, the light-hearted remark reflects a deeper concern. How can we be certain that an online…

Computation and Language · Computer Science 2026-04-02 Subhojit Ghimire

The development of Natural Language Generation models has led to the creation of powerful Artificial Intelligence-assisted writing tools. These tools are capable of predicting users' needs and actively providing suggestions as they write.…

Human-Computer Interaction · Computer Science 2023-06-30 Carlos Alves Pereira , Tanay Komarlu , Wael Mobeirek

As political parties around the world experiment with Artificial Intelligence (AI) in election campaigns, concerns about deception and manipulation are rising. This article examines how the public reacts to different uses of AI in elections…

Computers and Society · Computer Science 2025-05-20 Andreas Jungherr , Adrian Rauchfleisch , Alexander Wuttke

Foundation models such as GPT-4 are fine-tuned to avoid unsafe or otherwise problematic behavior, such as helping to commit crimes or producing racist text. One approach to fine-tuning, called reinforcement learning from human feedback,…

With the rapid advancement of AI, there is a growing trend to integrate AI into decision-making processes. However, AI systems may exhibit biases that lead decision-makers to draw unfair conclusions. Notably, the COMPAS system used in the…

Computers and Society · Computer Science 2024-09-12 Chih-Cheng Rex Yuan , Bow-Yaw Wang

We investigate the potential for nationality biases in natural language processing (NLP) models using human evaluation methods. Biased NLP models can perpetuate stereotypes and lead to algorithmic discrimination, posing a significant…

Computation and Language · Computer Science 2023-08-09 Pranav Narayanan Venkit , Sanjana Gautam , Ruchi Panchanadikar , Ting-Hao `Kenneth' Huang , Shomir Wilson

AI systems have been known to amplify biases in real-world data. Explanations may help human-AI teams address these biases for fairer decision-making. Typically, explanations focus on salient input features. If a model is biased against…

Artificial Intelligence · Computer Science 2024-04-10 Navita Goyal , Connor Baumler , Tin Nguyen , Hal Daumé

In human-AI decision making, designing AI that complements human expertise has been a natural strategy to enhance human-AI collaboration, yet it often comes at the cost of decreased AI performance in areas of human strengths. This can…

Artificial Intelligence · Computer Science 2026-02-24 Hasan Amin , Ming Yin , Rajiv Khanna

This study integrates critical AI scholarship with relational communication theories to explain how AI language modifications shape the quality of government-citizen communication. Distinguishing between informational-cognitive quality…

Computers and Society · Computer Science 2026-03-16 Ruiyu Zhang , Lin Nie

Can machines think? This is a central question in artificial intelligence research. However, there is a substantial divergence of views on the answer to this question. Why do people have such significant differences of opinion, even when…

Artificial Intelligence · Computer Science 2025-12-01 Xi Cun , Jifan Ren , Asha Huang , Siyu Li , Ruzhen Song

As Generative AI rises in adoption, its use has expanded to include domains such as hiring and recruiting. However, without examining the potential of bias, this may negatively impact marginalized populations, including people with…

Computers and Society · Computer Science 2024-05-24 Kate Glazko , Yusuf Mohammed , Ben Kosa , Venkatesh Potluri , Jennifer Mankoff

As organizations increasingly deploy AI as a teammate rather than a standalone tool, morally consequential mistakes often arise from joint human-AI workflows in which causality is ambiguous. We ask how people allocate responsibility in…

Human-Computer Interaction · Computer Science 2026-04-13 Greg Nyilasy , Brock Bastian , Jennifer Overbeck , Abraham Ryan Ade Putra Hito

Recent breakthroughs in generative artificial intelligence (AI) and large language models (LLMs) unravel new capabilities for AI personal assistants to overcome cognitive bandwidth limitations of humans, providing decision support or even…

Artificial Intelligence · Computer Science 2026-02-10 Srijoni Majumdar , Edith Elkind , Evangelos Pournaras