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The advent of large language models (LLMs) has gained tremendous attention over the past year. Previous studies have shown the astonishing performance of LLMs not only in other tasks but also in emotion recognition in terms of accuracy,…

Computation and Language · Computer Science 2023-10-24 Liyizhe Peng , Zixing Zhang , Tao Pang , Jing Han , Huan Zhao , Hao Chen , Björn W. Schuller

Large Language Models (LLMs) have demonstrated their capabilities across various tasks, from language translation to complex reasoning. Understanding and predicting human behavior and biases are crucial for artificial intelligence (AI)…

Artificial Intelligence · Computer Science 2024-08-06 Thuy Ngoc Nguyen , Kasturi Jamale , Cleotilde Gonzalez

As Large-Scale Language Models (LLMs) continue to evolve, they demonstrate significant enhancements in performance and an expansion of functionalities, impacting various domains, including education. In this study, we conducted interviews…

Human-Computer Interaction · Computer Science 2024-07-18 He Zhang , Jingyi Xie , Chuhao Wu , Jie Cai , ChanMin Kim , John M. Carroll

In day-to-day communication, people often approximate the truth - for example, rounding the time or omitting details - in order to be maximally helpful to the listener. How do large language models (LLMs) handle such nuanced trade-offs? To…

Computation and Language · Computer Science 2024-02-14 Ryan Liu , Theodore R. Sumers , Ishita Dasgupta , Thomas L. Griffiths

Mental health challenges are rising globally, while traditional support services face limited availability and high costs. Large language models offer potential for conversational support, but often lack personalization, empathy, and…

Human-Computer Interaction · Computer Science 2026-04-24 Truong Le Minh Toan , Dieu Bang Mach , Tan Duy Le , Nguyen Tan Viet Tuyen

Large Language Models (LLMs) are increasingly deployed in healthcare, yet their communicative alignment with clinical standards remains insufficiently quantified. We conduct a multidimensional evaluation of general-purpose and…

Computation and Language · Computer Science 2026-04-23 Mariano Barone , Francesco Di Serio , Roberto Moio , Marco Postiglione , Giuseppe Riccio , Antonio Romano , Vincenzo Moscato

As large language models (LLMs) become more common in educational tools and programming environments, questions arise about how these systems should interact with users. This study investigates how different interaction styles with…

Human-Computer Interaction · Computer Science 2025-07-08 Kai Deng

As digital emotional support needs grow, Large Language Model companions offer promising authentic, always-available empathy, though rigorous evaluation lags behind model advancement. We present Heart-to-Heart Talk (H2HTalk), a benchmark…

Computation and Language · Computer Science 2025-07-08 Boyang Wang , Yalun Wu , Hongcheng Guo , Zhoujun Li

Large Language Models (LLM) have recently been shown to perform well at various tasks from language understanding, reasoning, storytelling, and information search to theory of mind. In an extension of this work, we explore the ability of…

Computation and Language · Computer Science 2023-10-31 Nutchanon Yongsatianchot , Tobias Thejll-Madsen , Stacy Marsella

Languages are shaped by the inductive biases of their users. Using a classical referential game, we investigate how artificial languages evolve when optimised for inductive biases in humans and large language models (LLMs) via Human-Human,…

Computation and Language · Computer Science 2025-05-29 Tom Kouwenhoven , Max Peeperkorn , Roy de Kleijn , Tessa Verhoef

Large language models (LLMs) have offered new opportunities for emotional support, and recent work has shown that they can produce empathic responses to people in distress. However, long-term mental well-being requires emotional…

Computation and Language · Computer Science 2024-08-09 Hongli Zhan , Allen Zheng , Yoon Kyung Lee , Jina Suh , Junyi Jessy Li , Desmond C. Ong

Large Language Models (LLMs) are increasingly used not only for instrumental tasks, but as always-available and non-judgmental confidants for emotional support. Yet what drives adoption and how users perceive emotional support interactions…

Computation and Language · Computer Science 2026-05-19 Natalia Amat-Lefort , Mert Yazan , Amanda Cercas Curry , Flor Miriam Plaza-del-Arco

In human-centered design, developing a comprehensive and in-depth understanding of user experiences, i.e., empathic understanding, is paramount for designing products that truly meet human needs. Nevertheless, accurately comprehending the…

Human-Computer Interaction · Computer Science 2024-03-21 Qihao Zhu , Leah Chong , Maria Yang , Jianxi Luo

After the inception of emotion recognition or affective computing, it has increasingly become an active research topic due to its broad applications. Over the past couple of decades, emotion recognition models have gradually migrated from…

Computation and Language · Computer Science 2023-08-23 Zixing Zhang , Liyizhe Peng , Tao Pang , Jing Han , Huan Zhao , Bjorn W. Schuller

Subjective language understanding refers to a broad set of natural language processing tasks where the goal is to interpret or generate content that conveys personal feelings, opinions, or figurative meanings rather than objective facts.…

Computation and Language · Computer Science 2025-08-12 Changhao Song , Yazhou Zhang , Hui Gao , Ben Yao , Peng Zhang

Emotional intelligence significantly impacts our daily behaviors and interactions. Although Large Language Models (LLMs) are increasingly viewed as a stride toward artificial general intelligence, exhibiting impressive performance in…

Computation and Language · Computer Science 2023-11-14 Cheng Li , Jindong Wang , Yixuan Zhang , Kaijie Zhu , Wenxin Hou , Jianxun Lian , Fang Luo , Qiang Yang , Xing Xie

Artificial Intelligence (AI) is increasingly being integrated into scientific research, particularly in the social sciences, where understanding human behavior is critical. Large Language Models (LLMs) have shown promise in replicating…

Computation and Language · Computer Science 2025-06-23 Ziyan Cui , Ning Li , Huaikang Zhou

Machines driven by large language models (LLMs) have the potential to augment humans across various tasks, a development with profound implications for business settings where effective communication, collaboration, and stakeholder trust…

Human-Computer Interaction · Computer Science 2025-07-28 Paweł Niszczota , Tomasz Grzegorczyk , Alexander Pastukhov

Empathy is increasingly recognized as a key factor in human-AI communication, yet conventional approaches to "digital empathy" often focus on simulating internal, human-like emotional states while overlooking the inherently subjective,…

Human-Computer Interaction · Computer Science 2025-09-23 Jina Suh , Lindy Le , Erfan Shayegani , Gonzalo Ramos , Judith Amores , Desmond C. Ong , Mary Czerwinski , Javier Hernandez

In this work, we conduct an analysis to examine the consistency of Large Language Models (LLMs) with respect to their own generated responses in an emotionally-driven conversational context. Specifically, the text generated by LLM is framed…

Computation and Language · Computer Science 2026-05-08 Sneha Oram , Ojaswita Bhushan , Pushpak Bhattacharyya