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Homelessness systems in North America adopt coordinated data-driven approaches to efficiently match support services to clients based on their assessed needs and available resources. AI tools are increasingly being implemented to allocate…

Human-Computer Interaction · Computer Science 2025-02-14 Erina Seh-Young Moon , Devansh Saxena , Dipto Das , Shion Guha

Recent years have seen growing adoption of AI-based decision-support systems (ADS) in homeless services, yet we know little about stakeholder desires and concerns surrounding their use. In this work, we aim to understand impacted…

Human-Computer Interaction · Computer Science 2023-03-20 Tzu-Sheng Kuo , Hong Shen , Jisoo Geum , Nev Jones , Jason I. Hong , Haiyi Zhu , Kenneth Holstein

AI is increasingly used to aid decision-making about the allocation of scarce societal resources, for example housing for homeless people, organs for transplantation, and food donations. Recently, there have been several proposals for how…

Computers and Society · Computer Science 2021-12-03 Sanmay Das

Data-driven algorithmic matching systems promise to help human decision makers make better matching decisions in a wide variety of high-stakes application domains, such as healthcare and social service provision. However, existing systems…

Machine Learning · Computer Science 2025-08-20 Adrian Arnaiz-Rodriguez , Nina Corvelo Benz , Suhas Thejaswi , Nuria Oliver , Manuel Gomez-Rodriguez

Homelessness is a humanitarian challenge affecting an estimated 1.6 billion people worldwide. In the face of rising homeless populations in developed nations and a strain on social services, government agencies are increasingly adopting…

Human-Computer Interaction · Computer Science 2024-01-25 Erina Seh-Young Moon , Shion Guha

Resettlement agencies have started to adopt data-driven algorithmic matching to match refugees to locations using employment rate as a measure of utility. Given a pool of refugees, data-driven algorithmic matching utilizes a classifier to…

Computers and Society · Computer Science 2024-07-19 Seungeon Lee , Nina Corvelo Benz , Suhas Thejaswi , Manuel Gomez-Rodriguez

Large language models (LLMs) are increasingly being adopted in high-stakes domains. Their potential to encode evolving social contexts and to generate plausible scenarios position them as promising tools in social policymaking. This article…

Artificial Intelligence · Computer Science 2026-01-30 Pierre Le Coz , Jia An Liu , Debarun Bhattacharjya , Georgina Curto , Serge Stinckwich

This paper investigates how to best compare algorithms for predicting chronic homelessness for the purpose of identifying good candidates for housing programs. Predictive methods can rapidly refer potentially chronic shelter users to…

Computers and Society · Computer Science 2023-03-28 Geoffrey G. Messier , Caleb John , Ayush Malik

We study the problem of allocating scarce societal resources of different types (e.g., permanent housing, deceased donor kidneys for transplantation, ventilators) to heterogeneous allocatees on a waitlist (e.g., people experiencing…

Optimization and Control · Mathematics 2025-08-13 Bill Tang , Çağıl Koçyiğit , Eric Rice , Phebe Vayanos

Existing approaches to algorithmic fairness aim to ensure equitable outcomes if human decision-makers comply perfectly with algorithmic decisions. However, perfect compliance with the algorithm is rarely a reality or even a desirable…

Machine Learning · Computer Science 2025-07-01 Haosen Ge , Hamsa Bastani , Osbert Bastani

Artificial Intelligence (AI) is increasingly used to analyze large amounts of data in various practices, such as object recognition. We are specifically interested in using AI-powered systems to engage local communities in developing plans…

Artificial Intelligence · Computer Science 2022-04-27 Yen-Chia Hsu , Ting-Hao 'Kenneth' Huang , Himanshu Verma , Andrea Mauri , Illah Nourbakhsh , Alessandro Bozzon

In recent years, there has been growing interest in leveraging machine learning for homeless service assignment. However, the categorical nature of administrative data recorded for homeless individuals hinders the development of accurate…

Machine Learning · Computer Science 2024-12-13 Khandker Sadia Rahman , Charalampos Chelmis

Employers are adopting algorithmic hiring technology throughout the recruitment pipeline. Algorithmic fairness is especially applicable in this domain due to its high stakes and structural inequalities. Unfortunately, most work in this…

Fairness in AI-driven decision-making systems has become a critical concern, especially when these systems directly affect human lives. This paper explores the public's comprehension of fairness in healthcare recommendations. We conducted a…

Machine Learning · Computer Science 2024-09-10 Veronica Kecki , Alan Said

Homelessness is a social and health problem with great repercussions in Europe. Many non-governmental organisations help homeless people by collecting and analysing large amounts of information about them. However, these tasks are not…

The potential risk of AI systems unintentionally embedding and reproducing bias has attracted the attention of machine learning practitioners and society at large. As policy makers are willing to set the standards of algorithms and AI…

Artificial Intelligence · Computer Science 2020-03-17 Boris Ruf , Chaouki Boutharouite , Marcin Detyniecki

In recent years, there has been a stimulating discussion on how artificial intelligence (AI) can support the science and engineering of intelligent educational applications. Many studies in the field are proposing actionable data mining…

Computers and Society · Computer Science 2022-08-24 Gianni Fenu , Roberta Galici , Mirko Marras

Algorithmic fairness for artificial intelligence has become increasingly relevant as these systems become more pervasive in society. One realm of AI, recommender systems, presents unique challenges for fairness due to trade offs between…

Information Retrieval · Computer Science 2020-04-21 Jessie Smith , Nasim Sonboli , Casey Fiesler , Robin Burke

The deployment of artificial intelligence (AI) applications has accelerated rapidly. AI enabled technologies are facing the public in many ways including infrastructure, consumer products and home applications. Because many of these…

Artificial Intelligence · Computer Science 2024-08-01 Joanna F. DeFranco , Luke Biersmith

As the rapid proliferation of AI systems and harms spurs efforts in AI governance around the world, prioritizing among competing policy options has become increasingly challenging for policymakers and researchers. We introduce a methodology…

Computers and Society · Computer Science 2026-05-28 Julia Barnett , Kimon Kieslich , Natali Helberger , Nicholas Diakopoulos
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