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Query understanding (QU) aims to accurately infer user intent to improve document retrieval. It plays a vital role in modern search engines. While large language models (LLMs) have made notable progress in this area, their effectiveness has…

Information Retrieval · Computer Science 2026-02-11 Yunfei Zhong , Jun Yang , Yixing Fan , Lixin Su , Maarten de Rijke , Ruqing Zhang , Xueqi Cheng

This paper describes a compact and effective model for low-latency passage retrieval in conversational search based on learned dense representations. Prior to our work, the state-of-the-art approach uses a multi-stage pipeline comprising…

Information Retrieval · Computer Science 2021-11-30 Sheng-Chieh Lin , Jheng-Hong Yang , Jimmy Lin

Large language model (LLM) powered chatbots are primarily text-based today, and impose a large interactional cognitive load, especially for exploratory or sensemaking tasks such as planning a trip or learning about a new city. Because the…

Human-Computer Interaction · Computer Science 2023-12-04 Xiao Ma , Swaroop Mishra , Ariel Liu , Sophie Su , Jilin Chen , Chinmay Kulkarni , Heng-Tze Cheng , Quoc Le , Ed Chi

Modern e-commerce search is evolving to resolve complex user intents. While Large Language Models (LLMs) offer strong reasoning, existing LLM-based paradigms face a fundamental blindness-latency dilemma: query rewriting is agnostic to…

Artificial Intelligence · Computer Science 2026-04-30 Mengxiang Chen , Zhouwei Zhai , Jin Li

Search-based recommendation is one of the most critical application scenarios in e-commerce platforms. Users' complex search contexts--such as spatiotemporal factors, historical interactions, and current query's information--constitute an…

Information Retrieval · Computer Science 2026-02-16 Zhiding Liu , Ben Chen , Mingyue Cheng , Enhong Chen , Li Li , Chenyi Lei , Wenwu Ou , Han Li , Kun Gai

The advent of Large Language Models (LLMs) has significantly revolutionized web search. The emergence of LLM-based Search Agents marks a pivotal shift towards deeper, dynamic, autonomous information seeking. These agents can comprehend user…

Information Retrieval · Computer Science 2025-08-20 Yunjia Xi , Jianghao Lin , Yongzhao Xiao , Zheli Zhou , Rong Shan , Te Gao , Jiachen Zhu , Weiwen Liu , Yong Yu , Weinan Zhang

Log data can reveal valuable information about how users interact with Web search services, what they want, and how satisfied they are. However, analyzing user intents in log data is not easy, especially for emerging forms of Web search…

Complementary recommendations suggest combinations of useful items that play important roles in e-commerce. However, complementary relationships are often subjective and vary among individuals, making them difficult to infer from historical…

Information Retrieval · Computer Science 2025-10-10 Madoka Hagiri , Kazushi Okamoto , Koki Karube , Kei Harada , Atsushi Shibata

Traditional sparse and dense retrieval methods struggle to leverage general world knowledge and often fail to capture the nuanced features of queries and products. With the advent of large language models (LLMs), industrial search systems…

Information Retrieval · Computer Science 2025-07-14 Ming Pang , Chunyuan Yuan , Xiaoyu He , Zheng Fang , Donghao Xie , Fanyi Qu , Xue Jiang , Changping Peng , Zhangang Lin , Ching Law , Jingping Shao

The rise of Generative AI, and Large Language Models (LLMs) in particular, is fundamentally changing cognitive processes in knowledge work, raising critical questions about their impact on human reasoning and problem-solving capabilities.…

Human-Computer Interaction · Computer Science 2025-04-04 Joshua Holstein , Moritz Diener , Philipp Spitzer

Artificial intelligence (AI) is widely deployed to solve problems related to marketing attribution and budget optimization. However, AI models can be quite complex, and it can be difficult to understand model workings and insights without…

Computation and Language · Computer Science 2024-04-23 Yilin Gao , Sai Kumar Arava , Yancheng Li , James W. Snyder

Large Language Models (LLMs) are transforming personalized search, recommendations, and customer interaction in e-commerce. Customers increasingly shop across multiple devices, from voice-only assistants to multimodal displays, each…

Information Retrieval · Computer Science 2025-11-20 Mariya Hendriksen , Svitlana Vakulenko , Jordan Massiah , Gabriella Kazai , Emine Yilmaz

Beyond general web-scale search, social network search uniquely enables users to retrieve information and discover potential connections within their social context. We introduce a framework of modernized Facebook Group Scoped Search by…

Information Retrieval · Computer Science 2025-09-18 Yongye Su , Zeya Zhang , Jane Kou , Cheng Ju , Shubhojeet Sarkar , Yamin Wang , Ji Liu , Shengbo Guo

Query rewriting (QR) is a critical technique in e-commerce search, addressing the lexical gap between user queries and product descriptions to enhance search performance. Existing QR approaches typically fall into two categories:…

Information Retrieval · Computer Science 2025-09-26 Duy A. Nguyen , Rishi Kesav Mohan , Van Yang , Pritom Saha Akash , Kevin Chen-Chuan Chang

Query Segmentation is one of the critical components for understanding users' search intent in Information Retrieval tasks. It involves grouping tokens in the search query into meaningful phrases which help downstream tasks like search…

Information Retrieval · Computer Science 2017-07-26 Ajinkya Kale , Thrivikrama Taula , Sanjika Hewavitharana , Amit Srivastava

The advent of Large Language Models (LLMs) heralds a pivotal shift in online user interactions with information. Traditional Information Retrieval (IR) systems primarily relied on query-document matching, whereas LLMs excel in comprehending…

Information Retrieval · Computer Science 2023-11-22 Samira Ghodratnama , Mehrdad Zakershahrak

Using tools by Large Language Models (LLMs) is a promising avenue to extend their reach beyond language or conversational settings. The number of tools can scale to thousands as they enable accessing sensory information, fetching updated…

Information Retrieval · Computer Science 2024-12-06 Mohammad Kachuee , Sarthak Ahuja , Vaibhav Kumar , Puyang Xu , Xiaohu Liu

Exploration, the act of broadening user experiences beyond their established preferences, is challenging in large-scale recommendation systems due to feedback loops and limited signals on user exploration patterns. Large Language Models…

Relevance modeling between queries and items stands as a pivotal component in commercial search engines, directly affecting the user experience. Given the remarkable achievements of large language models (LLMs) in various natural language…

Artificial Intelligence · Computer Science 2025-02-19 Kaixin Wu , Yixin Ji , Zeyuan Chen , Qiang Wang , Cunxiang Wang , Hong Liu , Baijun Ji , Jia Xu , Zhongyi Liu , Jinjie Gu , Yuan Zhou , Linjian Mo

This paper addresses the limitations of traditional keyword-based search in understanding user intent and introduces a novel hybrid search approach that leverages the strengths of non-semantic search engines, Large Language Models (LLMs),…

Information Retrieval · Computer Science 2024-09-09 Aman Ahluwalia , Bishwajit Sutradhar , Karishma Ghosh , Indrapal Yadav , Arpan Sheetal , Prashant Patil
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