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Understanding and modeling buyer intent is a foundational challenge in optimizing search query reformulation within the dynamic landscape of e-commerce search systems. This work introduces a robust data pipeline designed to mine and analyze…

Information Retrieval · Computer Science 2025-07-31 Jayanth Yetukuri , Ishita Khan

The major task of any e-commerce search engine is to retrieve the most relevant inventory items, which best match the user intent reflected in a query. This task is non-trivial due to many reasons, including ambiguous queries, misaligned…

Machine Learning · Computer Science 2025-07-15 Md. Ahsanul Kabir , Mohammad Al Hasan , Aritra Mandal , Liyang Hao , Ishita Khan , Daniel Tunkelang , Zhe Wu

Conversational user queries are increasingly challenging traditional e-commerce platforms, whose search systems are typically optimized for keyword-based queries. We present an LLM-based semantic search framework that effectively captures…

Information Retrieval · Computer Science 2026-01-26 Emad Siddiqui , Venkatesh Terikuti , Xuan Lu

Simulating user interactions enables a more user-oriented evaluation of information retrieval (IR) systems. While user simulations are cost-efficient and reproducible, many approaches often lack fidelity regarding real user behavior. Most…

Information Retrieval · Computer Science 2024-01-29 Björn Engelmann , Timo Breuer , Jana Isabelle Friese , Philipp Schaer , Norbert Fuhr

Large Language Models (LLMs) are now widely used for query reformulation and expansion in Information Retrieval, with many studies reporting substantial effectiveness gains. However, these results are typically obtained under heterogeneous…

Information Retrieval · Computer Science 2026-05-01 Amin Bigdeli , Radin Hamidi Rad , Hai Son Le , Mert Incesu , Negar Arabzadeh , Charles L. A. Clarke , Ebrahim Bagheri

We present a novel AI-based ideation assistant and evaluate it in a user study with a group of innovators. The key contribution of our work is twofold: we propose a method of idea exploration in a constrained domain by means of…

Human-Computer Interaction · Computer Science 2024-11-07 Thomas Sandholm , Sarah Dong , Sayandev Mukherjee , John Feland , Bernardo A. Huberman

Current interactive systems with natural language interfaces lack the ability to understand a complex information-seeking request which expresses several implicit constraints at once, and there is no prior information about user preferences…

Query reformulation is a well-known problem in Information Retrieval (IR) aimed at enhancing single search successful completion rate by automatically modifying user's input query. Recent methods leverage Large Language Models (LLMs) to…

Information Retrieval · Computer Science 2024-09-18 Wonduk Seo , Haojie Zhang , Yueyang Zhang , Changhao Zhang , Songyao Duan , Lixin Su , Daiting Shi , Jiashu Zhao , Dawei Yin

Querying, conversing, and controlling search and information-seeking interfaces using natural language are fast becoming ubiquitous with the rise and adoption of large-language models (LLM). In this position paper, we describe a generic…

Information Retrieval · Computer Science 2023-06-29 Avishek Anand , Venktesh V , Abhijit Anand , Vinay Setty

Large Language Models (LLMs) are rapidly reshaping information retrieval by enabling interactive, generative, and inference-driven search. While traditional keyword-based search remains central to web and academic information access, it…

Information Retrieval · Computer Science 2025-12-02 Zhitong Guan , Yi Wang

In e-commerce, a user tends to search for the desired product by issuing a query to the search engine and examining the retrieved results. If the search engine was successful in correctly understanding the user's query, it will return…

Information Retrieval · Computer Science 2019-08-26 Saurav Manchanda , Mohit Sharma , George Karypis

Accurate query-product relevance labeling is indispensable to generate ground truth dataset for search ranking in e-commerce. Traditional approaches for annotating query-product pairs rely on human-based labeling services, which is…

Information Retrieval · Computer Science 2025-02-27 Jayant Sachdev , Sean D Rosario , Abhijeet Phatak , He Wen , Swati Kirti , Chittaranjan Tripathy

We present ReFormeR, a pattern-guided approach for query reformulation. Instead of prompting a language model to generate reformulations of a query directly, ReFormeR first elicits short reformulation patterns from pairs of initial queries…

Information Retrieval · Computer Science 2026-04-03 Amin Bigdeli , Mert Incesu , Negar Arabzadeh , Charles L. A. Clarke , Ebrahim Bagheri

Recent work in commerce search has shown that understanding the semantics in user queries enables more effective query analysis and retrieval of relevant products. However, due to lack of sufficient domain knowledge, user queries often…

Information Retrieval · Computer Science 2012-08-14 Sreenivas Gollapudi , Samuel Ieong , Anitha Kannan

The essence of modern e-Commercial search system lies in matching user's intent and available candidates depending on user's query, providing personalized and precise service. However, user's query may be incorrect due to ambiguous input…

Information Retrieval · Computer Science 2025-04-09 Shangyu Chen , Xinyu Jia , Yingfei Zhang , Shuai Zhang , Xiang Li , Wei Lin

With large language models (LLMs), conversational search engines shift how users retrieve information from the web by enabling natural conversations to express their search intents over multiple turns. Users' natural conversation embodies…

Human-Computer Interaction · Computer Science 2024-07-19 Hyunwoo Kim , Yoonseo Choi , Taehyun Yang , Honggu Lee , Chaneon Park , Yongju Lee , Jin Young Kim , Juho Kim

User queries in e-commerce search are often vague, short, and underspecified, making it difficult for retrieval systems to match them accurately against structured product catalogs. This challenge is amplified by the one-to-many nature of…

Information Retrieval · Computer Science 2025-09-11 Yipeng Zhang , Bowen Liu , Xiaoshuang Zhang , Aritra Mandal , Canran Xu , Zhe Wu

Query rewriting plays a vital role in enhancing conversational search by transforming context-dependent user queries into standalone forms. Existing approaches primarily leverage human-rewritten queries as labels to train query rewriting…

Human-Computer Interaction · Computer Science 2023-10-19 Fanghua Ye , Meng Fang , Shenghui Li , Emine Yilmaz

Large Language Models (LLMs) have become a popular interface for human-AI interaction, supporting information seeking and task assistance through natural, multi-turn dialogue. To respond to users within multi-turn dialogues, the…

Computation and Language · Computer Science 2026-04-16 Fengran Mo , Yifan Gao , Sha Li , Hansi Zeng , Xin Liu , Zhaoxuan Tan , Xian Li , Jianshu Chen , Dakuo Wang , Meng Jiang

For e-commerce search, user experience is measured by users' behavioral responses to returned products, like click-through rate and conversion rate, as well as the relevance between returned products and search queries. Consequently,…

Information Retrieval · Computer Science 2026-03-04 Aijun Dai , Jixiang Zhang , Haiqing Hu , Guoyu Tang , Lin Liu , Ziguang Cheng
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