Related papers: From App Features to Explanation Needs: Analyzing …

A core assumption of explainable AI systems is that explanations change what users know, thereby enabling them to act within their complex socio-technical environments. Despite the centrality of action, explanations are often organized and…

Test suites assess natural language processing models' performance on specific functionalities: cases of interest involving model robustness, fairness, or particular linguistic capabilities. This paper introduces specification instructions:…

AI based social media recommendations have great potential to improve the user experience. However, often these recommendations do not match the user interest and create an unpleasant experience for the users. Moreover, the recommendation…

Explaining firm decisions made by algorithms in customer-facing applications is increasingly required by regulators and expected by customers. While the emerging field of Explainable Artificial Intelligence (XAI) has mainly focused on…

Although peer code review is widely adopted in both commercial and open source development, existing studies suggest that such code reviews often contain a significant amount of non-useful review comments. Unfortunately, to date, no tools…

Machine learning models in safety-critical settings like healthcare are often blackboxes: they contain a large number of parameters which are not transparent to users. Post-hoc explainability methods where a simple, human-interpretable…

Human-annotated labels and explanations are critical for training explainable NLP models. However, unlike human-annotated labels whose quality is easier to calibrate (e.g., with a majority vote), human-crafted free-form explanations can be…

User experience of mobile apps is an essential ingredient that can influence the audience volumes and app revenue. To ensure good user experience and assist app development, several prior studies resort to analysis of app reviews, a type of…

UI design languages, such as Google's Material Design, make applications both easier to develop and easier to learn by providing a set of standard UI components. Nonetheless, it is hard to assess the impact of design languages in the wild.…

Interest in the field of Explainable Artificial Intelligence has been growing for decades and has accelerated recently. As Artificial Intelligence models have become more complex, and often more opaque, with the incorporation of complex…

Machine learning and deep learning models are pivotal in educational contexts, particularly in predicting student success. Despite their widespread application, a significant gap persists in comprehending the factors influencing these…

[Background] Research on requirements engineering (RE) for mobile apps employs datasets formed by app users, developers or vendors. However, little is known about the sources of these datasets in terms of platforms and the RE activities…

Recommender systems are used in many different applications and contexts, however their main goal can always be summarised as "connecting relevant content to interested users". Personalized recommendation algorithms achieve this goal by…

Explanations have gained an increasing level of interest in the AI and Machine Learning (ML) communities in order to improve model transparency and allow users to form a mental model of a trained ML model. However, explanations can go…

As language models are increasingly deployed as autonomous agents in high-stakes settings, ensuring that they reliably follow user-defined rules has become a critical safety concern. To this end, we study whether language models exhibit…

Context: Over the last decade, software researchers and engineers have developed a vast body of methodologies and technologies in requirements engineering for self-adaptive systems. Although existing studies have explored various aspects of…

In recent years, predicting mobile app usage has become increasingly important for areas like app recommendation, user behaviour analysis, and mobile resource management. Existing models, however, struggle with the heterogeneous nature of…

While smart mobile health apps that adapt to users' progressive individual needs are proliferating, many of them struggle to fulfill their promises due to an inferior user experience. Understanding the concerns of real-world users related…

Most conversational recommendation approaches are either not explainable, or they require external user's knowledge for explaining or their explanations cannot be applied in real time due to computational limitations. In this work, we…

In attempts to "explain" predictions of machine learning models, researchers have proposed hundreds of techniques for attributing predictions to features that are deemed important. While these attributions are often claimed to hold the…