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In today's mobile application marketplace, the ability of consumers to make informed choices regarding their privacy is extremely limited. Consumers largely rely on privacy policies and app permission mechanisms, but these do an inadequate…

Computers and Society · Computer Science 2015-01-05 Steven C. Isley

Large Language Models (LLMs) are increasingly used to recommend mobile applications through natural language prompts, offering a flexible alternative to keyword-based app store search. Yet, the reasoning behind these recommendations remains…

Information Retrieval · Computer Science 2025-10-22 Quim Motger , Xavier Franch , Vincenzo Gervasi , Jordi Marco

Application markets provide a communication channel between app developers and their end-users in form of app reviews, which allow users to provide feedback about the apps. Although security and privacy in mobile apps are one of the biggest…

Cryptography and Security · Computer Science 2020-10-14 Debjyoti Mukherjee , Alireza Ahmadi , Maryam Vahdat Pour , Joel Reardon

Given a machine learning (ML) model and a prediction, explanations can be defined as sets of features which are sufficient for the prediction. In some applications, and besides asking for an explanation, it is also critical to understand…

Machine Learning · Computer Science 2023-02-08 Xuanxiang Huang , Martin C. Cooper , Antonio Morgado , Jordi Planes , Joao Marques-Silva

Context-awareness in smart mobile applications is a growing area of study, because of it's intelligence in the applications. In order to build context-aware intelligent applications, mining contextual behavioral rules of individual…

Machine Learning · Computer Science 2018-10-31 Iqbal H. Sarker

This work focuses on the context of software explainability, which is the production of software capable of explaining to users the dynamics that govern its internal functioning. User models that include information about their requirements…

Human-Computer Interaction · Computer Science 2021-12-06 Henrique Ramos , Mateus Fonseca , Lesandro Ponciano

Today's mobile platforms provide only coarse-grained permissions to users with regard to how third- party applications use sensitive private data. Unfortunately, it is easy to disguise malware within the boundaries of legitimately-granted…

Programming Languages · Computer Science 2013-11-19 Shuying Liang , Matthew Might , David Van Horn

Contemporary mobile applications (apps) are designed to track, use, and share users' data, often without their consent, which results in potential privacy and transparency issues. To investigate whether mobile apps have always been…

Cryptography and Security · Computer Science 2021-07-29 Saad Sajid Hashmi , Nazar Waheed , Gioacchino Tangari , Muhammad Ikram , Stephen Smith

The number of applications in Google Play has increased dramatically in recent years. On Google Play, users can write detailed reviews and rate apps, with these ratings significantly influencing app success and download numbers. Reviews…

Software Engineering · Computer Science 2025-04-15 Mohsen Jafari , Forough Majidi , Abbas Heydarnoori

Large language models (LLMs) are increasingly prevalent in recommender systems, where LLMs can be used to generate personalized recommendations. Here, we examine how different LLM-generated explanations for movie recommendations affect…

Human-Computer Interaction · Computer Science 2025-08-20 Yuanjun Feng , Stefan Feuerriegel , Yash Raj Shrestha

Information technology and software services are pervasive, occupying the centre of most aspects of contemporary societies. This has given rise to commonly expected norms and expectations around how such systems should work, appropriate…

Software Engineering · Computer Science 2022-01-10 Sherlock A. Licorish , Helen E. Owen , Bastin Tony Roy Savarimuthu , Priyanka Patel

App reviews are crowdsourcing knowledge of user experience with the apps, providing valuable information for app release planning, such as major bugs to fix and important features to add. There exist prior explorations on app review mining…

Software Engineering · Computer Science 2022-10-13 Cuiyun Gao , Yaoxian Li , Shuhan Qi , Yang Liu , Xuan Wang , Zibin Zheng , Qing Liao

Many methods now exist for conditioning model outputs on task instructions, retrieved documents, and user-provided explanations and feedback. Rather than relying solely on examples of task inputs and outputs, these approaches use valuable…

Computation and Language · Computer Science 2021-02-12 Peter Hase , Mohit Bansal

Explanations shed light on a machine learning model's rationales and can aid in identifying deficiencies in its reasoning process. Explanation generation models are typically trained in a supervised way given human explanations. When such…

Machine Learning · Computer Science 2021-09-09 Pepa Atanasova , Jakob Grue Simonsen , Christina Lioma , Isabelle Augenstein

Explanations are used in recommender systems for various reasons. Users have to be supported in making (high-quality) decisions more quickly. Developers of recommender systems want to convince users to purchase specific items. Users should…

Information Retrieval · Computer Science 2021-02-25 A. Felfernig , N. Tintarev , T. N. T. Trang , M. Stettinger

There is broad agreement that Artificial Intelligence (AI) systems, particularly those using Machine Learning (ML), should be able to "explain" their behavior. Unfortunately, there is little agreement as to what constitutes an…

Human-Computer Interaction · Computer Science 2022-07-04 Leilani H. Gilpin , Andrew R. Paley , Mohammed A. Alam , Sarah Spurlock , Kristian J. Hammond

Patients increasingly rely on online reviews when choosing healthcare providers, yet the sheer volume of these reviews can hinder effective decision-making. This paper summarises a mixed-methods study aimed at evaluating a proposed…

Computers and Society · Computer Science 2026-03-03 Eman Alamoudi , Ellis Solaiman

Mobile apps are one of the building blocks of the mobile digital economy. A differentiating feature of mobile apps to traditional enterprise software is online reviews, which are available on app marketplaces and represent a valuable source…

Applications · Statistics 2018-02-20 Shawn Mankad , Shengli Hu , Anandasivam Gopal

Evolving software with an increasing number of features poses challenges in terms of comprehensibility and usability. Traditional software release planning has predominantly focused on orchestrating the addition of features, contributing to…

Software Engineering · Computer Science 2024-10-11 Maleknaz Nayebi , Konstantin Kuznetsov , Andreas Zeller , Guenther Ruhe

Recommender systems are central to digital platforms, yet they face a fundamental trade-off between accuracy and explainability. Black-box models achieve strong performance but lack interpretability needed for trust and adoption. Existing…

Information Retrieval · Computer Science 2026-05-05 Yuyan Wang , Pan Li , Minmin Chen