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Identifying and resolving conflicts of interests is a key challenge when designing autonomous agents. For example, such conflicts often occur when complex information systems interact persuasively with humans and are in the future likely to…

Multiagent Systems · Computer Science 2019-02-22 Timotheus Kampik , Juan Carlos Nieves , Helena Lindgren

Artificial agents capable of understanding and aligning with others' intentions are essential for safe and socially robust artificial intelligence. We introduce a computational framework for empathy in active inference agents, grounded in…

Empathy is widely recognized as a vital attribute for effective collaboration and communication in the workplace, yet developing empathic skills and fostering it among colleagues remains a challenge. This study explores the potential of a…

Human-Computer Interaction · Computer Science 2025-06-25 Russell Beale , Eugenia Sergueeva

An agile change effort in an organization needs to be understood in relation to human processes. Such theory and accompanying tools already existed almost 50 years ago in applied psychology. The core ideas of Agile Process Consultation are…

Software Engineering · Computer Science 2019-04-15 Lucas Gren

Background: Studies on developer productivity and well-being find that the perceptions of productivity in a software team can be a socio-technical problem. Intuitively, problems and challenges can be better handled by managing expectations…

Software Engineering · Computer Science 2021-07-21 Khalid Hasan , Partho Chakraborty , Rifat Shahriyar , Anindya Iqbal , Gias Uddin

Sentiment analysis methods have become popular for investigating human communication, including discussions related to software projects. Since general-purpose sentiment analysis tools do not fit well with the information exchanged by…

Software Engineering · Computer Science 2021-04-22 Nicole Novielli , Fabio Calefato , Filippo Lanubile , Alexander Serebrenik

Teaching agile software development by pairing lectures with hands-on projects has become the norm. This approach poses the problem of grading and evaluating practical project work as well as process conformance during development. Yet, few…

Software Engineering · Computer Science 2018-09-05 Christoph Matthies , Thomas Kowark , Matthias Uflacker , Hasso Plattner

This paper argues that Large Language Models (LLMs) should incorporate explicit mechanisms for human empathy. As LLMs become increasingly deployed in high-stakes human-centered settings, their success depends not only on correctness or…

Computation and Language · Computer Science 2026-04-14 Xiaoxing You , Qiang Huang , Jun Yu

[Context and Motivation] Several studies have investigated attributes of great software practitioners. However, the investigation of such attributes is still missing in Requirements Engineering (RE). The current knowledge on attributes of…

Software Engineering · Computer Science 2024-11-05 Larissa Barbosa , Sávio Freire , Rita S. P. Maciel , Manoel Mendonça , Marcos Kalinowski , Zadia Codabux , Rodrigo Spínola

As any scientific discipline, the software engineering (SE) research community strives to contribute to the betterment of the target population of our research: software producers and consumers. We will only achieve this betterment if we…

Software Engineering · Computer Science 2025-11-20 Julian Frattini , Hans-Martin Heyn , Robert Feldt , Richard Torkar

Software engineering tasks are high-stress and cognitively demanding. Additionally, there is a latent risk of software engineers presenting burnout, depression and anxiety. Established interventions in other fields centred around attention…

Software Engineering · Computer Science 2025-04-24 Cristina Martinez Montes , Birgit Penzenstadler

Software is a field of rapid changes: the best technology today becomes obsolete in the near future. If we review the graduate attributes of any of the software engineering programs across the world, life-long learning is one of them. The…

Software Engineering · Computer Science 2017-11-22 Luiz Fernando Capretz , Fahem Ahmed , Fabio Queda Bueno da Silva

Failure and resilience are important aspects of gameplay. This is especially important for serious and competitive games, where players need to adapt and cope with failure frequently. In such situations, emotion regulation -- the active…

Human-Computer Interaction · Computer Science 2023-02-21 Reza Habibi , Johannes Pfau , Jonattan Holmes , Magy Seif El-Nasr

As AI systems become increasingly capable and autonomous, domain experts' roles are shifting from performing tasks themselves to overseeing AI-generated outputs. Such oversight is critical, as undetected errors can have serious consequences…

Human-Computer Interaction · Computer Science 2026-03-05 Cedric Faas , Sophie Kerstan , Richard Uth , Markus Langer , Anna Maria Feit

Software Engineering as an industry is highly diverse in terms of development methods and practices. Practitioners employ a myriad of methods and tend to further tailor them by e.g. omitting some practices or rules. This diversity in…

Software Engineering · Computer Science 2018-09-25 Kai-Kristian Kemell , Anh Nguyen-Duc , Xiaofeng Wang , Juhanki Risku , Pekka Abrahamsson

As Artificial Intelligence (AI) becomes integral to software development, understanding the social and cooperative dynamics that affect AI-driven organizational change is important. Yet, despite AI's rapid progress and influence, the human…

Software Engineering · Computer Science 2024-11-14 Theocharis Tavantzis , Robert Feldt

Emotion recognition in software engineering texts is critical for understanding developer expressions and improving collaboration. This paper presents a comparative analysis of state-of-the-art Pre-trained Language Models (PTMs) for…

Software Engineering · Computer Science 2024-02-06 Mia Mohammad Imran

Software development relies heavily on text-based communication, making sentiment analysis a valuable tool for understanding team dynamics and supporting trustworthy AI-driven analytics in requirements engineering. However, existing…

Software Engineering · Computer Science 2025-07-11 Martin Obaidi , Marc Herrmann , Jil Klünder , Kurt Schneider

Incorporating Machine Learning (ML) into existing systems is a demand that has grown among several organizations. However, the development of ML-enabled systems encompasses several social and technical challenges, which must be addressed by…

Software Engineering · Computer Science 2024-07-23 Gabriel Busquim , Allysson Allex Araújo , Maria Julia Lima , Marcos Kalinowski

Recent advancements in natural language processing (NLP) have enabled the development of automated tools that support various domains, including software engineering. However, while NLP and artificial intelligence (AI) research has…

Software Engineering · Computer Science 2025-08-25 Sonia Nicoletti , Paolo Ciancarini