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A meaningful and deep understanding of the human aspects of software engineering (SE) requires psychological constructs to be considered. Psychology theory can facilitate the systematic and sound development as well as the adoption of…

Software Engineering · Computer Science 2021-10-13 Daniel Graziotin , Per Lenberg , Robert Feldt , Stefan Wagner

The importance and pervasiveness of emotions in our lives makes affective computing a tremendously important and vibrant line of work. Systems for automatic emotion recognition (AER) and sentiment analysis can be facilitators of enormous…

Computation and Language · Computer Science 2022-03-22 Saif M. Mohammad

As the deployment of artificial intelligence (AI) is changing many fields and industries, there are concerns about AI systems making decisions and recommendations without adequately considering various ethical aspects, such as…

Computers and Society · Computer Science 2023-10-02 Conrad Sanderson , Qinghua Lu , David Douglas , Xiwei Xu , Liming Zhu , Jon Whittle

Evidence-based practice (EBP) in software engineering aims to improve decision-making in software development by complementing practitioners' professional judgment with high-quality evidence from research. We believe the use of EBP…

Software Engineering · Computer Science 2024-03-26 Reed Milewicz , Jon Bisila , Miranda Mundt , Joshua Teves

In order to cope with a complex and changing environment, industries seek to find new and more efficient ways to conduct their business. According to previous research, many of these change efforts fail to achieve their intended aims.…

Software Engineering · Computer Science 2016-01-25 Per Lenberg , Lars Göran Wallgren , Robert Feldt

Context: Large language models (LLMs) are observed to have a significant positive impact on various software engineering (SE) activities. With improved accessibility, the adoption of powerful LLMs in industry has surged recently. However,…

Software Engineering · Computer Science 2026-04-30 Krishna Ronanki , Beatriz Cabrero-Daniel , Tomas Herda , Stefan Sitkovich , Jennifer Horkoff , Christian Berger

Empathy is critical to successful mental health support. Empathy measurement has predominantly occurred in synchronous, face-to-face settings, and may not translate to asynchronous, text-based contexts. Because millions of people use…

Computation and Language · Computer Science 2020-09-18 Ashish Sharma , Adam S. Miner , David C. Atkins , Tim Althoff

Context: Pair programming (PP) is more relevant than ever. As modern systems grow in complexity, knowledge sharing and collaboration across teams have become essential. However, despite well-documented benefits of PP, its adoption remains…

Empathetic Conversational Systems (ECS) are built to respond empathetically to the user's emotions and sentiments, regardless of the application domain. Current ECS studies evaluation approaches are restricted to offline evaluation…

Computation and Language · Computer Science 2024-07-29 Aravind Sesagiri Raamkumar , Siyuan Brandon Loh

Background. As artificial intelligence and AI-powered systems continue to grow, the role of data scientists has become essential in software development environments. Data scientists face challenges related to managing large volumes of data…

Software Engineering · Computer Science 2025-01-30 Matheus de Morais Leça , Ronnie de Souza Santos

EmpathiCH aims at bringing together and blend different expertise to develop new research agenda in the context of "Empathy-Centric Design at Scale". The main research question is to investigate how new technologies can contribute to the…

Human-Computer Interaction · Computer Science 2022-04-14 Andrea Mauri , Yen-Chia Hsu , Marco Brambilla , Aisling Ann O'Kane , Ting-Hao 'Kenneth' Huang , Himanshu Verma

For more than 30 years, it has been claimed that a way to improve software developers' productivity and software quality is to focus on people and to provide incentives to make developers satisfied and happy. This claim has rarely been…

Software Engineering · Computer Science 2015-05-06 Daniel Graziotin , Xiaofeng Wang , Pekka Abrahamsson

Action research provides the opportunity to explore the usefulness and usability of software engineering methods in industrial settings, and makes it possible to develop methods, tools and techniques with software engineering practitioners.…

Software Engineering · Computer Science 2025-11-14 Yvonne Dittrich , Johan Bolmsten , Catherine Seidelin

Software has the potential to be a key driver in fostering sustainability. Despite this potential, it is not clear if and how the software industry integrates consideration of sustainability into its common software development processes.…

Software Engineering · Computer Science 2024-07-25 Shola Oyedeji , Ruzanna Chitchyan , Mikhail Ola Adisa , Hatef Shamshiri

Large Language Models have quickly become a central component of modern software development workflows, and software practitioners are increasingly integrating LLMs into various stages of the software development lifecycle. Despite the…

Software Engineering · Computer Science 2025-10-13 Italo Santos , Cleyton Magalhaes , Ronnie de Souza Santos

Interest is growing in artificial empathy, but so is confusion about what artificial empathy is or needs to be. This confusion makes it challenging to navigate the technical and ethical issues that accompany empathic AI development. Here,…

Artificial Intelligence · Computer Science 2024-08-29 Jana Schaich Borg , Hannah Read

Software development projects management is a complex endeavor because it requires dealing with numerous unforeseen events that constantly arise along the way and that go against the expectations that had been established at the beginning.…

Software Engineering · Computer Science 2022-09-27 Fernando Pinciroli

The rapid rise of Artificial Intelligence (AI) is reshaping Software Engineering (SE), creating new opportunities while introducing human-centered challenges. Although prior work notes behavioral and other non-technical factors in AI…

Software Engineering · Computer Science 2025-12-08 Theocharis Tavantzis , Stefano Lambiase , Daniel Russo , Robert Feldt

Software development, often perceived as a technical endeavor, is fundamentally a social activity requiring collaboration among team members. Acknowledging this, the software development community has devised strategies to address possible…

Software Engineering · Computer Science 2024-09-04 Mikhail Evtikhiev , Ekaterina Koshchenko , Vladimir Kovalenko

Computing systems form the backbone of many areas in our society, from manufacturing to traffic control, healthcare, and financial systems. When software plays a vital role in the design, construction, and operation, these systems are…