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Trust is not just a cognitive issue but also an emotional one, yet the research in human-AI interactions has primarily focused on the cognitive route of trust development. Recent work has highlighted the importance of studying affective…

Human-Computer Interaction · Computer Science 2024-11-11 Ruoxi Shang , Gary Hsieh , Chirag Shah

Complementary collaboration between humans and AI is essential for human-AI decision making. One feasible approach to achieving it involves accounting for the calibrated confidence levels of both AI and users. However, this process would…

Human-Computer Interaction · Computer Science 2025-12-08 Jingshu Li , Yitian Yang , Q. Vera Liao , Junti Zhang , Yi-Chieh Lee

Artificial intelligence (AI) technologies (re-)shape modern life, driving innovation in a wide range of sectors. However, some AI systems have yielded unexpected or undesirable outcomes or have been used in questionable manners. As a…

Human-AI scientific collaboration has evolved from tool-user relationships into co-evolutionary partnerships. When AlphaFold improved protein structure prediction, researchers engaged with an epistemic partner that transformed their…

Human-Computer Interaction · Computer Science 2025-10-13 Xule Lin

Trust plays a central role in human--robot collaboration, yet its formation is rarely examined under the constraints of fully autonomous interaction. This pilot study investigated how interaction policy influences trust during in-person…

Robotics · Computer Science 2026-03-18 Shauna Heron , Meng Cheng Lau

Appropriate Trust in Artificial Intelligence (AI) systems has rapidly become an important area of focus for both researchers and practitioners. Various approaches have been used to achieve it, such as confidence scores, explanations,…

Human-Computer Interaction · Computer Science 2023-11-14 Siddharth Mehrotra , Chadha Degachi , Oleksandra Vereschak , Catholijn M. Jonker , Myrthe L. Tielman

Over a billion users globally interact with AI systems engineered to mimic human traits. This development raises concerns that anthropomorphism, the attribution of human characteristics to AI, may foster over-reliance and misplaced trust.…

Artificial Intelligence · Computer Science 2026-02-24 Robin Schimmelpfennig , Mark Díaz , Vinodkumar Prabhakaran , Aida Davani

As AI systems shape individual and societal decisions, fostering critical AI literacy is essential. Traditional approaches, such as blog articles, static lessons, and social media discussions, often fail to support deep conceptual…

Human-Computer Interaction · Computer Science 2025-07-30 Yiling Zhao , Audrey Michal , Nithum Thain , Hari Subramonyam

Artificial Intelligence (AI) has become a ubiquitous part of society, but a key challenge exists in ensuring that humans are equipped with the required critical thinking and AI literacy skills to interact with machines effectively by…

Human-Computer Interaction · Computer Science 2024-04-11 Antonette Shibani , Simon Knight , Kirsty Kitto , Ajanie Karunanayake , Simon Buckingham Shum

Trust and reliance are often treated as coupled constructs in human-AI interaction research, with the assumption that calibrating trust will lead to appropriate reliance. We challenge this assumption in educational contexts, where students…

Human-Computer Interaction · Computer Science 2026-01-26 Olivia Pal , Veda Duddu , Agam Goyal , Drishti Goel , Koustuv Saha

As full AI-based automation remains out of reach in most real-world applications, the focus has instead shifted to leveraging the strengths of both human and AI agents, creating effective collaborative systems. The rapid advances in this…

Human-Computer Interaction · Computer Science 2024-04-19 Steffen Holter , Mennatallah El-Assady

In high-stakes disaster scenarios, timely and informed decision-making is critical yet often challenged by uncertainty, dynamic environments, and limited resources. This paper presents a systematic review of Human-AI collaboration patterns…

Artificial Intelligence · Computer Science 2025-09-16 Emmanuel Adjei Domfeh , Christopher L. Dancy

The increasing use of artificial intelligence (AI) systems in our daily life through various applications, services, and products explains the significance of trust/distrust in AI from a user perspective. AI-driven systems (as opposed to…

Computers and Society · Computer Science 2024-04-05 Saleh Afroogh , Ali Akbari , Evan Malone , Mohammadali Kargar , Hananeh Alambeigi

Millions of people now turn to artificial intelligence (AI) systems for personal advice, guidance, and support. Such systems can be sycophantic, frequently affirming users' views and beliefs. Across five preregistered studies (N = 3,075…

Human-Computer Interaction · Computer Science 2026-05-13 Lujain Ibrahim , Franziska Sofia Hafner , Myra Cheng , Cinoo Lee , Rebecca Anselmetti , Robb Willer , Luc Rocher , Diyi Yang

Collaborative human-AI (HAI) teaming combines the unique skills and capabilities of humans and machines in sustained teaming interactions leveraging the strengths of each. In tasks involving regular exposure to novelty and uncertainty,…

Human-Computer Interaction · Computer Science 2024-04-03 Melanie J. McGrath , Andreas Duenser , Justine Lacey , Cecile Paris

AI systems are increasingly tasked to complete responsibilities with decreasing oversight. This delegation requires users to accept certain risks, typically mitigated by perceived or actual alignment of values between humans and AI, leading…

Computers and Society · Computer Science 2025-01-29 Jennifer Chien , David Danks

While we have witnessed a rapid growth of ethics documents meant to guide AI development, the promotion of AI ethics has nonetheless proceeded with little input from AI practitioners themselves. Given the proliferation of AI for Social Good…

Computers and Society · Computer Science 2021-01-07 Mark Findlay , Josephine Seah

Current societal challenges exceed the capacity of humans operating either alone or collectively. As AI evolves, its role within human collectives will vary from an assistive tool to a participatory member. Humans and AI possess…

Computers and Society · Computer Science 2024-11-26 Hao Cui , Taha Yasseri

Apologies are a powerful tool used in human-human interactions to provide affective support, regulate social processes, and exchange information following a trust violation. The emerging field of AI apology investigates the use of apologies…

Computers and Society · Computer Science 2024-12-23 Hadassah Harland , Richard Dazeley , Hashini Senaratne , Peter Vamplew , Francisco Cruz , Bahareh Nakisa

AI explanations are often mentioned as a way to improve human-AI decision-making, but empirical studies have not found consistent evidence of explanations' effectiveness and, on the contrary, suggest that they can increase overreliance when…

Human-Computer Interaction · Computer Science 2023-06-16 Valerie Chen , Q. Vera Liao , Jennifer Wortman Vaughan , Gagan Bansal