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Review-based Product Question Answering (PQA) allows e-commerce platforms to automatically address customer queries by leveraging insights from user reviews. However, existing PQA systems generate answers with only a single perspective,…

Computation and Language · Computer Science 2025-06-05 An Quang Tang , Xiuzhen Zhang , Minh Ngoc Dinh , Zhuang Li

Retrieval-Augmented Generation (RAG) systems have recently shown remarkable advancements by integrating retrieval mechanisms into language models, enhancing their ability to produce more accurate and contextually relevant responses.…

Computation and Language · Computer Science 2025-01-14 Siran Li , Linus Stenzel , Carsten Eickhoff , Seyed Ali Bahrainian

Search-based recommendation is one of the most critical application scenarios in e-commerce platforms. Users' complex search contexts--such as spatiotemporal factors, historical interactions, and current query's information--constitute an…

Information Retrieval · Computer Science 2026-02-16 Zhiding Liu , Ben Chen , Mingyue Cheng , Enhong Chen , Li Li , Chenyi Lei , Wenwu Ou , Han Li , Kun Gai

Question answering (QA) has become an important application in the advanced development of large language models. General pre-trained large language models for question-answering are not trained to properly understand the knowledge or…

Computation and Language · Computer Science 2024-05-30 Sanat Sharma , David Seunghyun Yoon , Franck Dernoncourt , Dewang Sultania , Karishma Bagga , Mengjiao Zhang , Trung Bui , Varun Kotte

The evolution of digital manufacturing requires intelligent Question Answering (QA) systems that can seamlessly integrate and analyze complex multi-modal data, such as text, images, formulas, and tables. Conventional Retrieval Augmented…

Computational Engineering, Finance, and Science · Computer Science 2026-01-27 Yunqing Li , Zihan Dong , Farhad Ameri , Jianbang Zhang

Retrieval-augmented generation (RAG) has shown promising results in enhancing Q&A by incorporating information from the web and other external sources. However, the supporting documents retrieved from the heterogeneous web often originate…

Computation and Language · Computer Science 2026-03-26 Kaize Shi , Xueyao Sun , Qika Lin , Firoj Alam , Qing Li , Xiaohui Tao , Guandong Xu

Retrieval-Augmented Generation (RAG) is an advanced technique designed to address the challenges of Artificial Intelligence-Generated Content (AIGC). By integrating context retrieval into content generation, RAG provides reliable and…

Document Visual Question Answering (Document VQA) must cope with documents that span dozens of pages, yet leading systems still concatenate every page or rely on very large vision-language models, both of which are memory-hungry.…

Computer Vision and Pattern Recognition · Computer Science 2025-08-29 Eric López , Artemis Llabrés , Ernest Valveny

Despite the success of integrating large language models into the development of conversational systems, many studies have shown the effectiveness of retrieving and augmenting external knowledge for informative responses. Hence, many…

Computation and Language · Computer Science 2024-08-01 Xi Wang , Procheta Sen , Ruizhe Li , Emine Yilmaz

Promptly and accurately answering questions on products is important for e-commerce applications. Manually answering product questions (e.g. on community question answering platforms) results in slow response and does not scale. Recent…

Computation and Language · Computer Science 2020-07-10 Shiwei Zhang , Xiuzhen Zhang , Jey Han Lau , Jeffrey Chan , Cecile Paris

Retrieval-Augmented Generation (RAG) has emerged as the standard paradigm for answering questions on enterprise data. Traditionally, RAG has centered on text-based semantic search and re-ranking. However, this approach falls short when…

Information Retrieval · Computer Science 2025-09-29 Gurbinder Gill , Ritvik Gupta , Denis Lusson , Anand Chandrashekar , Donald Nguyen

Retrieval-Augmented Generation (RAG) compensates for the static knowledge limitations of Large Language Models (LLMs) by integrating external knowledge, producing responses with enhanced factual correctness and query-specific…

Computation and Language · Computer Science 2025-05-21 Ruobing Yao , Yifei Zhang , Shuang Song , Neng Gao , Chenyang Tu

Retrieval-Augmented Generation (RAG) systems often face limitations in specialized domains such as fintech, where domain-specific ontologies, dense terminology, and acronyms complicate effective retrieval and synthesis. This paper…

Artificial Intelligence · Computer Science 2025-10-30 Thomas Cook , Richard Osuagwu , Liman Tsatiashvili , Vrynsia Vrynsia , Koustav Ghosal , Maraim Masoud , Riccardo Mattivi

Retrieval-Augmented Generation (RAG) systems and large language model (LLM)-powered chatbots have significantly advanced conversational AI by combining generative capabilities with external knowledge retrieval. Despite their success,…

Artificial Intelligence · Computer Science 2025-06-26 Priyaranjan Pattnayak , Amit Agarwal , Hansa Meghwani , Hitesh Laxmichand Patel , Srikant Panda

Recent advancements in Large Language Models (LLMs) have transformed Natural Language Processing (NLP), enabling complex information retrieval and generation tasks. Retrieval-Augmented Generation (RAG) has emerged as a key innovation,…

Information Retrieval · Computer Science 2026-02-27 Teri Rumble , Zbyněk Gazdík , Javad Zarrin , Jagdeep Ahluwalia

Question Answering (QA) systems face challenges in handling complex questions that require multi-domain knowledge synthesis. The naive RAG models, although effective in information retrieval, struggle with complex questions that require…

Computation and Language · Computer Science 2024-10-24 Ziyang Chen , Xiaobin Wang , Yong Jiang , Jinzhi Liao , Pengjun Xie , Fei Huang , Xiang Zhao

Financial document question answering (QA) demands complex multi-step numerical reasoning over heterogeneous evidence--structured tables, textual narratives, and footnotes--scattered across corporate filings. Existing retrieval-augmented…

Artificial Intelligence · Computer Science 2026-05-08 Yang Shu , Yingmin Liu , Zequn Xie

Retrieval-Augmented Generation (RAG) is a well-established and rapidly evolving field within AI that enhances the outputs of large language models by integrating relevant information retrieved from external knowledge sources. While industry…

Information Retrieval · Computer Science 2025-11-19 Lorenz Brehme , Benedikt Dornauer , Thomas Ströhle , Maximilian Ehrhart , Ruth Breu

Personalization in Question Answering (QA) requires answers that are both accurate and aligned with users' background, preferences, and historical context. Existing state-of-the-art methods primarily rely on retrieval-augmented generation…

Computation and Language · Computer Science 2026-02-24 Maryam Amirizaniani , Alireza Salemi , Hamed Zamani

Retrieval-Augmented Generation (RAG) systems enhance large language models (LLMs) by integrating external knowledge sources, enabling more accurate and contextually relevant responses tailored to user needs. However, existing RAG systems…

Information Retrieval · Computer Science 2025-04-29 Zirui Guo , Lianghao Xia , Yanhua Yu , Tu Ao , Chao Huang