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Conversational recommender systems (CRS) are interactive agents that support their users in recommendation-related goals through multi-turn conversations. Generally, a CRS can be evaluated in various dimensions. Today's CRS mainly rely on…

Human-Computer Interaction · Computer Science 2022-09-08 Ahtsham Manzoor , Dietmar jannach

Conversational recommender systems (CRS) have shown great success in accurately capturing a user's current and detailed preference through the multi-round interaction cycle while effectively guiding users to a more personalized…

Information Retrieval · Computer Science 2022-08-23 Allen Lin , Jianling Wang , Ziwei Zhu , James Caverlee

Conversational recommender systems have demonstrated great success. They can accurately capture a user's current detailed preference -- through a multi-round interaction cycle -- to effectively guide users to a more personalized…

Information Retrieval · Computer Science 2022-08-23 Allen Lin , Ziwei Zhu , Jianling Wang , James Caverlee

Recently, there has been a rising awareness that when machine learning (ML) algorithms are used to automate choices, they may treat/affect individuals unfairly, with legal, ethical, or economic consequences. Recommender systems are…

Information Retrieval · Computer Science 2022-04-19 Mohammadmehdi Naghiaei , Hossein A. Rahmani , Yashar Deldjoo

In Conversational Recommendation Systems (CRS), a user provides feedback on recommended items at each turn, leading the CRS towards improved recommendations. Due to the need for a large amount of data, a user simulator is employed for both…

Information Retrieval · Computer Science 2025-07-25 Maria Vlachou

Counterfactual learning to rank (CLTR) has attracted extensive attention in the IR community for its ability to leverage massive logged user interaction data to train ranking models. While the CLTR models can be theoretically unbiased when…

Machine Learning · Computer Science 2025-08-29 Zechun Niu , Zhilin Zhang , Jiaxin Mao , Qingyao Ai , Ji-Rong Wen

Conversational recommendation systems (CRS) aim to recommend suitable items to users through natural language conversation. However, most CRS approaches do not effectively utilize the signal provided by these conversations. They rely…

Computation and Language · Computer Science 2023-05-24 Raghav Gupta , Renat Aksitov , Samrat Phatale , Simral Chaudhary , Harrison Lee , Abhinav Rastogi

Session-based Recommendation (SR) systems have recently achieved considerable success, yet their complex, "black box" nature often obscures why certain recommendations are made. Existing explanation methods struggle to pinpoint truly…

Social and Information Networks · Computer Science 2025-12-02 Han Zhou , Hui Fang , Zhu Sun , Wentao Hu

Conversational recommender systems (CRS) dynamically obtain the user preferences via multi-turn questions and answers. The existing CRS solutions are widely dominated by deep reinforcement learning algorithms. However, deep reinforcement…

Information Retrieval · Computer Science 2022-09-01 A S M Ahsan-Ul Haque , Hongning Wang

Conversational recommender systems (CRSs) have revolutionized the conventional recommendation paradigm by embracing dialogue agents to dynamically capture the fine-grained user preference. In a typical conversational recommendation…

Artificial Intelligence · Computer Science 2021-05-12 Xuhui Ren , Hongzhi Yin , Tong Chen , Hao Wang , Zi Huang , Kai Zheng

Unfairness is a well-known challenge in Recommender Systems (RSs), often resulting in biased outcomes that disadvantage users or items based on attributes such as gender, race, age, or popularity. Although some approaches have started to…

Information Retrieval · Computer Science 2025-07-04 Yongsen Zheng , Zongxuan Xie , Guohua Wang , Ziyao Liu , Liang Lin , Kwok-Yan Lam

Diffusion-based recommender systems (DR) have gained increasing attention for their advanced generative and denoising capabilities. However, existing DR face two central limitations: (i) a trade-off between enhancing generative capacity via…

Information Retrieval · Computer Science 2025-02-03 Gyuseok Lee , Yaochen Zhu , Hwanjo Yu , Yao Zhou , Jundong Li

Recommender systems usually amplify the biases in the data. The model learned from historical interactions with imbalanced item distribution will amplify the imbalance by over-recommending items from the major groups. Addressing this issue…

Information Retrieval · Computer Science 2021-05-25 Wenjie Wang , Fuli Feng , Xiangnan He , Xiang Wang , Tat-Seng Chua

Conversational Recommender Systems (CRS) engage users in interactive dialogues to gather preferences and provide personalized recommendations. While existing studies have advanced conversational strategies, they often rely on predefined…

Information Retrieval · Computer Science 2025-04-16 Haibo Sun , Naoki Otani , Hannah Kim , Dan Zhang , Nikita Bhutani

Fairness in recommendation has attracted increasing attention due to bias and discrimination possibly caused by traditional recommenders. In Interactive Recommender Systems (IRS), user preferences and the system's fairness status are…

Information Retrieval · Computer Science 2021-06-28 Weiwen Liu , Feng Liu , Ruiming Tang , Ben Liao , Guangyong Chen , Pheng Ann Heng

In recommendation literature, explainability and fairness are becoming two prominent perspectives to consider. However, prior works have mostly addressed them separately, for instance by explaining to consumers why a certain item was…

Information Retrieval · Computer Science 2023-08-24 Ludovico Boratto , Francesco Fabbri , Gianni Fenu , Mirko Marras , Giacomo Medda

Recommender systems (RS) greatly influence users' consumption decisions, making them attractive targets for malicious shilling attacks that inject fake user profiles to manipulate recommendations. Existing shilling methods can generate…

Information Retrieval · Computer Science 2025-10-31 Yuanrong Wang , Yingpeng Du

There are great interests as well as many challenges in applying reinforcement learning (RL) to recommendation systems. In this setting, an online user is the environment; neither the reward function nor the environment dynamics are clearly…

Machine Learning · Computer Science 2020-01-03 Xinshi Chen , Shuang Li , Hui Li , Shaohua Jiang , Yuan Qi , Le Song

Sequential Recommender Systems (SRSs) are a popular type of recommender system that learns from a user's history to predict the next item they are likely to interact with. However, user interactions can be affected by noise stemming from…

Information Retrieval · Computer Science 2024-04-18 Andrea Bacciu , Federico Siciliano , Nicola Tonellotto , Fabrizio Silvestri

In matching markets such as job posting and online dating platforms, the recommender system plays a critical role in the success of the platform. Unlike standard recommender systems that suggest items to users, reciprocal recommender…

Information Retrieval · Computer Science 2023-07-28 Yoji Tomita , Riku Togashi , Yuriko Hashizume , Naoto Ohsaka