Related papers: CUPID: Evaluating Personalized and Contextualized …

Human feedback is increasingly used to steer the behaviours of Large Language Models (LLMs). However, it is unclear how to collect and incorporate feedback in a way that is efficient, effective and unbiased, especially for highly subjective…

Large language models (LLMs) are revolutionizing every aspect of society. They are increasingly used in problem-solving tasks to substitute human assessment and reasoning. LLMs are trained on what humans write and are thus exposed to human…

Large language models (LLMs) increasingly serve as the central control unit of AI agents, yet current approaches remain limited in their ability to deliver personalized interactions. While Retrieval Augmented Generation enhances LLM…

Large Language Model (LLM) assistants, such as ChatGPT, have emerged as potential alternatives to search methods for helping users navigate complex, feature-rich software. LLMs use vast training data from domain-specific texts, software…

This study investigates the behaviors of Large Language Models (LLMs) when faced with conflicting prompts versus their internal memory. This will not only help to understand LLMs' decision mechanism but also benefit real-world applications,…

Aligning large language models (LLMs) with human preferences has been recognized as the key to improving LLMs' interaction quality. However, in this pluralistic world, human preferences can be diversified due to annotators' different…

Large Audio-Language Models (LALMs) have demonstrated strong performance in audio understanding and generation. Yet, our extensive benchmarking reveals that their behavior is largely generic (e.g., summarizing spoken content) and fails to…

LLMs are popular among clinicians for decision-support because of simple text-based interaction. However, their impact on clinicians' performance is ambiguous. Not knowing how clinicians use this new technology and how they compare it to…

Tool learning has emerged as a promising direction by extending Large Language Models' (LLMs) capabilities with external tools. Existing tool learning studies primarily focus on the general-purpose tool-use capability, which addresses…

Humans act via a nuanced process that depends both on rational deliberation and also on identity and contextual factors. In this work, we study how large language models (LLMs) can simulate human action in the context of social dilemma…

Large Language Models (LLMs) are increasingly deployed in autonomous decision-making roles across high-stakes domains. However, since models are trained on human-generated data, they may inherit cognitive biases that systematically distort…

How to align large language models (LLMs) with user preferences from a static general dataset has been frequently studied. However, user preferences are usually personalized, changing, and diverse regarding culture, values, or time. This…

Polite speech poses a fundamental alignment challenge for large language models (LLMs). Humans deploy a rich repertoire of linguistic strategies to balance informational and social goals -- from positive approaches that build rapport…

This paper explores the effectiveness of using large language models (LLMs) for personalized movie recommendations from users' perspectives in an online field experiment. Our study involves a combination of between-subject prompt and…

Large language models (LLMs) have achieved remarkable success across various domains, but effectively incorporating complex and potentially noisy user timeline data into LLMs remains a challenge. Current approaches often involve translating…

Youth increasingly turn to large language models (LLMs) for mental well-being support, yet current personalization in LLMs can overlook the heterogeneous lived experiences shaping their needs. We conducted a participatory study with youth,…

A personalized LLM should remember user facts, apply them correctly, and adapt over time to provide responses that the user prefers. Existing LLM personalization benchmarks are largely centered on two axes: accurately recalling user…

Large language models (LLMs) produce responses rated as highly empathic in single-turn settings (Ayers et al., 2023; Lee et al., 2024), yet they are also known to be formulaic generators that reuse the same lexical patterns, syntactic…

Large Language Model (LLM) personalization aims to align model behaviors with individual user preferences. Existing methods often focus on isolated user histories, neglecting the essential role of inter-user differences. We propose C-BPO, a…

The advent of Large Language Models (LLMs) has ushered in a new era for design science in Information Systems, demanding a paradigm shift in tailoring LLMs design for business contexts. We propose and test a novel framework to customize…