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Automatic evaluation is an integral aspect of dialogue system research. The traditional reference-based NLG metrics are generally found to be unsuitable for dialogue assessment. Consequently, recent studies have suggested various unique,…

Computation and Language · Computer Science 2024-01-23 Chen Zhang , Luis Fernando D'Haro , Yiming Chen , Malu Zhang , Haizhou Li

As Large Language Models (LLMs) continue to evolve, evaluating them remains a persistent challenge. Many recent evaluations use LLMs as judges to score outputs from other LLMs, often relying on a single large model like GPT-4o. However,…

Computation and Language · Computer Science 2025-03-20 Justin Zhao , Flor Miriam Plaza-del-Arco , Benjamin Genchel , Amanda Cercas Curry

The advent of Large Language Models (LLMs) has drastically enhanced dialogue systems. However, comprehensively evaluating the dialogue abilities of LLMs remains a challenge. Previous benchmarks have primarily focused on single-turn…

Computation and Language · Computer Science 2024-11-06 Ge Bai , Jie Liu , Xingyuan Bu , Yancheng He , Jiaheng Liu , Zhanhui Zhou , Zhuoran Lin , Wenbo Su , Tiezheng Ge , Bo Zheng , Wanli Ouyang

Large language models (LLMs) are evolving fast and are now frequently used as evaluators, in a process typically referred to as LLM-as-a-Judge, which provides quality assessments of model outputs. However, recent research points out…

Computation and Language · Computer Science 2026-01-27 Hugo Silva , Mateus Mendes , Hugo Gonçalo Oliveira

Evaluation of large language model (LLM) outputs requires users to make critical judgments about the best outputs across various configurations. This process is costly and takes time given the large amounts of data. LLMs are increasingly…

The emergence of Large Language Models (LLMs) as chat assistants capable of generating human-like conversations has amplified the need for robust evaluation methods, particularly for open-ended tasks. Conventional metrics such as EM and F1,…

Computation and Language · Computer Science 2025-11-12 Sher Badshah , Hassan Sajjad

This survey examines evaluation methods for large language model (LLM)-based agents in multi-turn conversational settings. Using a PRISMA-inspired framework, we systematically reviewed nearly 250 scholarly sources, capturing the state of…

Computation and Language · Computer Science 2026-01-06 Shengyue Guan , Jindong Wang , Jiang Bian , Bin Zhu , Jian-guang Lou , Haoyi Xiong

Large Language Models (LLMs) are increasingly being used to autonomously evaluate the quality of content in communication systems, e.g., to assess responses in telecom customer support chatbots. However, the impartiality of these AI…

Artificial Intelligence · Computer Science 2026-03-03 Jiaxin Gao , Chen Chen , Yanwen Jia , Xueluan Gong , Kwok-Yan Lam , Qian Wang

Large Language Models (LLMs) demonstrate strong conversational abilities. In this Working Paper, we study them in the context of debating in two ways: their ability to perform in a structured debate along with a dataset of arguments to use…

Information Retrieval · Computer Science 2025-07-15 Anthony Miyaguchi , Conor Johnston , Aaryan Potdar

Prompting large language models (LLMs) to evaluate generated text, known as LLM-as-a-judge, has become a standard evaluation approach in natural language generation (NLG), but is primarily used as a quantitative tool, i.e. with numerical…

Large Language Models (LLMs) have revolutionized AI-generated content evaluation, with the LLM-as-a-Judge paradigm becoming increasingly popular. However, current single-LLM evaluation approaches face significant challenges, including…

Artificial Intelligence · Computer Science 2026-03-03 Yiyue Qian , Shinan Zhang , Yun Zhou , Haibo Ding , Diego Socolinsky , Yi Zhang

Large language models (LLMs) excel at solving problems with clear and complete statements, but often struggle with nuanced environments or interactive tasks which are common in most real-world scenarios. This highlights the critical need…

Large language models (LLMs) are being widely applied across various fields, but as tasks become more complex, evaluating their responses is increasingly challenging. Compared to human evaluators, the use of LLMs to support performance…

Artificial Intelligence · Computer Science 2025-04-25 Yuran Li , Jama Hussein Mohamud , Chongren Sun , Di Wu , Benoit Boulet

Despite significant research effort in the development of automatic dialogue evaluation metrics, little thought is given to evaluating dialogues other than in English. At the same time, ensuring metrics are invariant to semantically similar…

Computation and Language · Computer Science 2023-09-11 John Mendonça , Patrícia Pereira , Helena Moniz , João Paulo Carvalho , Alon Lavie , Isabel Trancoso

As interactive LLM-based applications are created and refined, model developers need to evaluate the quality of generated text along many possible axes. For simpler systems, human evaluation may be practical, but in complicated systems like…

Computation and Language · Computer Science 2026-05-22 Zhenwei Tang , Zhaoyan Liu , Rasa Hosseinzadeh , Tongzi Wu , Keyvan Golestan , Jesse C. Cresswell

To reduce the need for human annotations, large language models (LLMs) have been proposed as judges of the quality of other candidate models. The performance of LLM judges is typically evaluated by measuring the correlation with human…

Computation and Language · Computer Science 2025-05-14 Andreas Stephan , Dawei Zhu , Matthias Aßenmacher , Xiaoyu Shen , Benjamin Roth

Generative speech technologies are progressing rapidly, but evaluating the perceptual quality of synthetic speech remains a core challenge. Existing methods typically rely on scalar scores or binary decisions, which lack interpretability…

Accurate and consistent evaluation is crucial for decision-making across numerous fields, yet it remains a challenging task due to inherent subjectivity, variability, and scale. Large Language Models (LLMs) have achieved remarkable success…

We propose LLM-Eval, a unified multi-dimensional automatic evaluation method for open-domain conversations with large language models (LLMs). Existing evaluation methods often rely on human annotations, ground-truth responses, or multiple…

Computation and Language · Computer Science 2023-05-24 Yen-Ting Lin , Yun-Nung Chen

The use of language models for automatically evaluating long-form text (LLM-as-a-judge) is becoming increasingly common, yet most LLM judges are optimized exclusively for English, with strategies for enhancing their multilingual evaluation…

Computation and Language · Computer Science 2025-10-31 José Pombal , Dongkeun Yoon , Patrick Fernandes , Ian Wu , Seungone Kim , Ricardo Rei , Graham Neubig , André F. T. Martins
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