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Explainable AI is an emerging field providing solutions for acquiring insights into automated systems' rationale. It has been put on the AI map by suggesting ways to tackle key ethical and societal issues. Existing explanation techniques…

Machine Learning · Computer Science 2022-05-02 Ioannis Mollas , Nick Bassiliades , Grigorios Tsoumakas

Artificial Intelligence (AI) models increasingly drive high-stakes consumer interactions, yet their decision logic often remains opaque. Prevailing explainable AI techniques rely on post hoc numerical feature attributions, which fail to…

Computation and Language · Computer Science 2026-01-09 Xiang Cheng , Wen Wang , Anindya Ghose

Explainable Artificial Intelligence (XAI) has re-emerged in response to the development of modern AI and ML systems. These systems are complex and sometimes biased, but they nevertheless make decisions that impact our lives. XAI systems are…

Artificial Intelligence · Computer Science 2021-02-10 Shane T. Mueller , Elizabeth S. Veinott , Robert R. Hoffman , Gary Klein , Lamia Alam , Tauseef Mamun , William J. Clancey

Large language models have exhibited impressive performance across a broad range of downstream tasks in natural language processing. However, how a language model predicts the next token and generates content is not generally understandable…

As the field of healthcare increasingly adopts artificial intelligence, it becomes important to understand which types of explanations increase transparency and empower users to develop confidence and trust in the predictions made by…

Artificial Intelligence · Computer Science 2025-05-16 Felix Liedeker , Olivia Sanchez-Graillet , Moana Seidler , Christian Brandt , Jörg Wellmer , Philipp Cimiano

To achieve optimal human-system integration in the context of user-AI interaction it is important that users develop a valid representation of how AI works. In most of the everyday interaction with technical systems users construct mental…

Human-Computer Interaction · Computer Science 2020-02-10 Tim Schrills , Thomas Franke

Interpretability tools that offer explanations in the form of a dialogue have demonstrated their efficacy in enhancing users' understanding (Slack et al., 2023; Shen et al., 2023), as one-off explanations may fall short in providing…

Computation and Language · Computer Science 2024-04-25 Qianli Wang , Tatiana Anikina , Nils Feldhus , Josef van Genabith , Leonhard Hennig , Sebastian Möller

Large Language Models (LLMs) and Large Reasoning Models (LRMs) are increasingly used for critical tasks, yet they provide no guarantees about the correctness of their solutions. Users must decide whether to trust the model's answer, aided…

Human-Computer Interaction · Computer Science 2026-05-19 Vardhan Palod , Upasana Biswas , Subbarao Kambhampati

In the age of artificial intelligence (AI), providing learners with suitable and sufficient explanations of AI-based recommendation algorithm's output becomes essential to enable them to make an informed decision about it. However, the…

Human-Computer Interaction · Computer Science 2024-02-14 Hasan Abu-Rasheed , Christian Weber , Madjid Fathi

Understanding the behavior of large language models (LLMs) is crucial for ensuring their safe and reliable use. However, existing explainable AI (XAI) methods for LLMs primarily rely on word-level explanations, which are often…

Computation and Language · Computer Science 2025-08-08 Furui Cheng , Vilém Zouhar , Robin Shing Moon Chan , Daniel Fürst , Hendrik Strobelt , Mennatallah El-Assady

Explaining deep learning models is essential for clinical integration of medical image analysis systems. A good explanation highlights if a model depends on spurious features that undermines generalization and harms a subset of patients or,…

Image and Video Processing · Electrical Eng. & Systems 2025-08-18 Yoni Schirris , Eric Marcus , Jonas Teuwen , Hugo Horlings , Efstratios Gavves

Neural-symbolic methods have demonstrated efficiency in enhancing the reasoning abilities of large language models (LLMs). However, existing methods mainly rely on syntactically mapping natural languages to complete formal languages like…

Computation and Language · Computer Science 2024-06-04 Yiming Wang , Zhuosheng Zhang , Pei Zhang , Baosong Yang , Rui Wang

Large language models (LLMs) have shown remarkable progress in understanding and generating natural language across various applications. However, they often struggle with resolving ambiguities in real-world, enterprise-level interactions,…

Computation and Language · Computer Science 2025-03-28 John Murzaku , Zifan Liu , Vaishnavi Muppala , Md Mehrab Tanjim , Xiang Chen , Yunyao Li

Explanations are hypothesized to improve human understanding of machine learning models and achieve a variety of desirable outcomes, ranging from model debugging to enhancing human decision making. However, empirical studies have found…

Artificial Intelligence · Computer Science 2023-05-02 Chacha Chen , Shi Feng , Amit Sharma , Chenhao Tan

Explanation generation frameworks aim to make AI systems' decisions transparent and understandable to human users. However, generating explanations in uncertain environments characterized by incomplete information and probabilistic models…

Artificial Intelligence · Computer Science 2025-09-04 Stylianos Loukas Vasileiou , William Yeoh , Alessandro Previti , Tran Cao Son

In the rapidly evolving field of Explainable Natural Language Processing (NLP), textual explanations, i.e., human-like rationales, are pivotal for explaining model predictions and enriching datasets with interpretable labels. Traditional…

Computation and Language · Computer Science 2025-11-12 Mahdi Dhaini , Juraj Vladika , Ege Erdogan , Zineb Attaoui , Gjergji Kasneci

Generating natural language explanations for recommendations has become increasingly important in recommender systems. Traditional approaches typically treat user reviews as ground truth for explanations and focus on improving review…

Information Retrieval · Computer Science 2025-02-18 Jingsen Zhang , Zihang Tian , Xueyang Feng , Xu Chen

Explanations form the foundation of knowledge sharing and build upon communication principles, social dynamics, and learning theories. We focus specifically on conversational approaches for explanations because the context is highly…

Computation and Language · Computer Science 2024-06-27 Grace Li , Milad Alshomary , Smaranda Muresan

Large language models (LLMs), due to their advanced natural language capabilities, have seen significant success in applications where the user interface is usually a conversational artificial intelligence (AI) agent and engages the user…

Computation and Language · Computer Science 2025-03-10 Fei Wei , Yaliang Li , Bolin Ding

The adoption of machine learning in high-stakes applications such as healthcare and law has lagged in part because predictions are not accompanied by explanations comprehensible to the domain user, who often holds the ultimate…