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Human annotations are an important source of information in the development of natural language understanding approaches. As under the pressure of productivity annotators can assign different labels to a given text, the quality of produced…

Computation and Language · Computer Science 2020-10-29 Kristian Miok , Gregor Pirs , Marko Robnik-Sikonja

In large organisations, identifying experts on a given topic is crucial in leveraging the internal knowledge spread across teams and departments. So-called enterprise expert retrieval systems automatically discover and structure employees'…

Information Retrieval · Computer Science 2024-10-08 Jens-Joris Decorte , Jeroen Van Hautte , Chris Develder , Thomas Demeester

LLM implementations are failing in highly regulated industries owing to instability issues, inconsistent reasoning, hallucinations and performance variability, especially in workflows. These reliability issues restrict safe use of LLM in…

Artificial Intelligence · Computer Science 2025-12-17 Gangesh Pathak , Prasanna Kumar

Many public-sector artificial intelligence systems fail not at the point of model development, but at the point of deployment. Systems that perform well in internal testing may still stall because the receiving institution lacks the…

Computers and Society · Computer Science 2026-05-19 Erika Fille Legara , Elmo Domino Jose , Paula Joy Martinez

Modeling complex subjective tasks in Natural Language Processing, such as recognizing emotion and morality, is considerably challenging due to significant variation in human annotations. This variation often reflects reasonable differences…

Computation and Language · Computer Science 2025-11-12 Georgios Chochlakis , Peter Wu , Arjun Bedi , Marcus Ma , Kristina Lerman , Shrikanth Narayanan

Evaluations of generative models are now ubiquitous, and their outcomes critically shape public and scientific expectations of AI's capabilities. Yet skepticism about their reliability continues to grow. How can we know that a reported…

Artificial Intelligence · Computer Science 2026-05-19 Nathanael Jo , Ashia Wilson

Chains of thought (CoTs) have become central in interpreting and auditing behaviors of large language models. Yet growing evidence suggests that these traces often fail to faithfully represent the computations behind a model's predictions.…

Computation and Language · Computer Science 2026-05-26 Yoav Gur-Arieh , Ana Marasović , Mor Geva

Artificial intelligence (AI) is transforming education, offering unprecedented opportunities to personalize learning, enhance assessment, and support educators. Yet these opportunities also introduce risks related to equity, privacy, and…

Computers and Society · Computer Science 2025-12-29 Hua Shen

Tutoring is an effective instructional method for enhancing student learning, yet its success relies on the skill and experience of the tutors. This reliance presents challenges for the widespread implementation of tutoring, particularly in…

Human-Computer Interaction · Computer Science 2025-10-21 Chentianye Xu , Jionghao Lin , Tongshuang Wu , Vincent Aleven , Kenneth R. Koedinger

Universally valid ground truth is almost impossible to obtain or would come at a very high cost. For supervised learning without universally valid ground truth, a recommended approach is applying crowdsourcing: Gathering a large data set…

Machine Learning · Computer Science 2018-08-01 Jean Pierre Char

The growing use of generative AI tools like ChatGPT has raised urgent concerns about their impact on student learning, particularly the potential erosion of critical thinking and creativity. As students increasingly turn to these tools to…

Computers and Society · Computer Science 2025-04-01 Muhammad Sajjad Akbar

The rapid adoption of AI powered coding assistants like ChatGPT and other coding copilots is transforming programming education, raising questions about assessment practices, academic integrity, and skill development. As educators seek…

Computers and Society · Computer Science 2025-05-29 Santiago Berrezueta-Guzman , Stephan Krusche , Stefan Wagner

Hate speech spreads widely online, harming individuals and communities, making automatic detection essential for large-scale moderation, yet detecting it remains difficult. Part of the challenge lies in subjectivity: what one person flags…

Computation and Language · Computer Science 2025-12-11 Paloma Piot , David Otero , Patricia Martín-Rodilla , Javier Parapar

As AI models tackle increasingly complex problems, ensuring reliable human oversight becomes more challenging due to the difficulty of verifying solutions. Approaches to scaling AI supervision include debate, in which two agents engage in…

Artificial Intelligence · Computer Science 2025-04-01 Gabriel Recchia , Chatrik Singh Mangat , Issac Li , Gayatri Krishnakumar

Generating grounded and trustworthy responses remains a key challenge for large language models (LLMs). While retrieval-augmented generation (RAG) with citation-based grounding holds promise, instruction-tuned models frequently fail even in…

Computation and Language · Computer Science 2025-06-19 Shang Hong Sim , Tej Deep Pala , Vernon Toh , Hai Leong Chieu , Amir Zadeh , Chuan Li , Navonil Majumder , Soujanya Poria

This paper does not describe a novel method. Instead, it studies an essential foundation for reliable benchmarking and ultimately real-world application of AI-based image analysis: generating high-quality reference annotations. Previous…

Computer Vision and Pattern Recognition · Computer Science 2024-07-29 Tim Rädsch , Annika Reinke , Vivienn Weru , Minu D. Tizabi , Nicholas Heller , Fabian Isensee , Annette Kopp-Schneider , Lena Maier-Hein

Machine learning models have shown increased accuracy in classification tasks when the training process incorporates human perceptual information. However, a challenge in training human-guided models is the cost associated with collecting…

Computer Vision and Pattern Recognition · Computer Science 2023-11-10 Colton R. Crum , Aidan Boyd , Kevin Bowyer , Adam Czajka

Human annotation is always considered as ground truth in video object tracking tasks. It is used in both training and evaluation purposes. Thus, ensuring its high quality is an important task for the success of trackers and evaluations…

Computer Vision and Pattern Recognition · Computer Science 2019-11-11 Yu Pang , Xinyi Li , Lin Yuan , Haibin Ling

Work on instruction-tuned Large Language Models (LLMs) has used automatic methods based on text overlap and LLM judgments as cost-effective alternatives to human evaluation. In this paper, we perform a meta-evaluation of such methods and…

Computation and Language · Computer Science 2024-10-03 Ehsan Doostmohammadi , Oskar Holmström , Marco Kuhlmann

Language models are often evaluated with scalar metrics like accuracy, but such measures fail to capture how models internally represent ambiguity, especially when human annotators disagree. We propose a topological perspective to analyze…

Computation and Language · Computer Science 2026-04-30 Nisrine Rair , Alban Goupil , Valeriu Vrabie , Emmanuel Chochoy
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