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AI-Augmented Business Process Management Systems (ABPMSs) are an emerging class of process-aware information systems, empowered by trustworthy AI technology. An ABPMS enhances the execution of business processes with the aim of making these…

Artificial intelligence (AI) enables machines to learn from human experience, adjust to new inputs, and perform human-like tasks. AI is progressing rapidly and is transforming the way businesses operate, from process automation to cognitive…

Machine Learning · Computer Science 2021-12-17 Ambreen Hanif

With the increasing complexity of CPSs, their behavior and decisions become increasingly difficult to understand and comprehend for users and other stakeholders. Our vision is to build self-explainable systems that can, at run-time, answer…

As machine learning (ML) systems take a more prominent and central role in contributing to life-impacting decisions, ensuring their trustworthiness and accountability is of utmost importance. Explanations sit at the core of these desirable…

Machine Learning · Computer Science 2021-06-16 Sahil Verma , Aditya Lahiri , John P. Dickerson , Su-In Lee

Explainable machine learning (ML) enables human learning from ML, human appeal of automated model decisions, regulatory compliance, and security audits of ML models. Explainable ML (i.e. explainable artificial intelligence or XAI) has been…

Machine Learning · Statistics 2019-12-03 Patrick Hall , Navdeep Gill , Nicholas Schmidt

Explainable Artificial Intelligence (XAI) has re-emerged in response to the development of modern AI and ML systems. These systems are complex and sometimes biased, but they nevertheless make decisions that impact our lives. XAI systems are…

Artificial Intelligence · Computer Science 2021-02-10 Shane T. Mueller , Elizabeth S. Veinott , Robert R. Hoffman , Gary Klein , Lamia Alam , Tauseef Mamun , William J. Clancey

This paper presents a manifesto that articulates the conceptual foundations of Agentic Business Process Management (APM), an extension of Business Process Management (BPM) for governing autonomous agents executing processes in…

There has recently been a surge of work in explanatory artificial intelligence (XAI). This research area tackles the important problem that complex machines and algorithms often cannot provide insights into their behavior and thought…

Artificial Intelligence · Computer Science 2019-02-05 Leilani H. Gilpin , David Bau , Ben Z. Yuan , Ayesha Bajwa , Michael Specter , Lalana Kagal

The recent advancement in artificial intelligence (AI) technologies facilitates a paradigm shift toward automation. Autonomous systems are fully or partially replacing manually crafted ones. At the core of these systems is automated…

Artificial Intelligence · Computer Science 2026-04-14 Mir Md Sajid Sarwar

With artificial intelligence (AI) embedded in many everyday software systems, effectively and reliably developing and maintaining AI systems becomes an essential skill for software developers. However, the complexity inherent to AI poses…

Human-Computer Interaction · Computer Science 2025-04-22 Thomas Weber

With Artificial Intelligence (AI) becoming ubiquitous in every application domain, the need for explanations is paramount to enhance transparency and trust among non-technical users. Despite the potential shown by Explainable AI (XAI) for…

Human-Computer Interaction · Computer Science 2024-02-05 Aditya Bhattacharya

Predictive Process Monitoring (PPM) has been integrated into process mining tools as a value-adding task. PPM provides useful predictions on the further execution of the running business processes. To this end, machine learning-based…

Machine Learning · Computer Science 2022-02-18 Ghada Elkhawaga , Mervat Abuelkheir , Manfred Reichert

Industrial Cyber-Physical Systems (CPS) are sensitive infrastructure from both safety and economics perspectives, making their reliability critically important. Machine Learning (ML), specifically deep learning, is increasingly integrated…

Machine Learning · Computer Science 2026-04-09 Annemarie Jutte , Uraz Odyurt

Explainability is becoming an important requirement for organizations that make use of automated decision-making due to regulatory initiatives and a shift in public awareness. Various and significantly different algorithmic methods to…

Machine Learning · Computer Science 2021-07-12 Tom Vermeire , Thibault Laugel , Xavier Renard , David Martens , Marcin Detyniecki

Explanation is key to people having confidence in high-stakes AI systems. However, machine-learning-based systems -- which account for almost all current AI -- can't explain because they are usually black boxes. The explainable AI (XAI)…

Artificial Intelligence · Computer Science 2024-09-30 Sergei Nirenburg , Marjorie McShane , Kenneth W. Goodman , Sanjay Oruganti

Decision-making algorithms are being used in important decisions, such as who should be enrolled in health care programs and be hired. Even though these systems are currently deployed in high-stakes scenarios, many of them cannot explain…

Computers and Society · Computer Science 2022-05-12 Gabriel Lima , Nina Grgić-Hlača , Jin Keun Jeong , Meeyoung Cha

Explainable Artificial Intelligence (XAI) is widely regarding as a cornerstone of trustworthy AI. Unfortunately, most work on XAI offers no guarantees of rigor. In high-stakes domains, e.g. uses of AI that impact humans, the lack of rigor…

Machine Learning · Computer Science 2024-05-07 Yacine Izza , Kuldeep S. Meel , Joao Marques-Silva

A core component of any AI-Augmented Business Process Management System (ABPMS) is the process frame, which gives the system process-awareness and defines the boundaries in which the system must operate. Compared to traditional process…

Artificial Intelligence · Computer Science 2026-04-27 Anti Alman , Izack Cohen , Avigdor Gal , Fabrizio Maria Maggi , Marco Montali

As the manufacturing industry advances with sensor integration and automation, the opaque nature of deep learning models in machine learning poses a significant challenge for fault detection and diagnosis. And despite the related predictive…

Artificial Intelligence · Computer Science 2024-06-11 Ahmed Maged , Salah Haridy , Herman Shen

In the last years, Artificial Intelligence (AI) has achieved a notable momentum that may deliver the best of expectations over many application sectors across the field. For this to occur, the entire community stands in front of the barrier…

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