Related papers: User Feedback in Human-LLM Dialogues: A Lens to Un…

As large language models (LLMs) continue to advance, aligning these models with human preferences has emerged as a critical challenge. Traditional alignment methods, relying on human or LLM annotated datasets, are limited by their…

Human feedback is increasingly used to steer the behaviours of Large Language Models (LLMs). However, it is unclear how to collect and incorporate feedback in a way that is efficient, effective and unbiased, especially for highly subjective…

Large language models (LLMs) are increasingly used as conversational partners for learning, yet the interactional dynamics supporting users' learning and engagement are understudied. We analyze the linguistic and interactional features from…

Designing user-centered LLM systems requires understanding how people use them, but patterns of user behavior are often masked by the variability of queries. In this work, we introduce a new framework to describe request-making that…

Large Language Models (LLMs) have transformed human-computer interaction by enabling natural language-based communication with AI-powered chatbots. These models are designed to be intuitive and user-friendly, allowing users to articulate…

Large language models (LLMs) show potential as simulators of human behavior, offering a scalable way to study responses to interventions. However, because LLMs are trained largely on observational data, interventions in experiments with…

Enhancing user engagement through interactions plays an essential role in socially-driven dialogues. While prior works have optimized models to reason over relevant knowledge or plan a dialogue act flow, the relationship between user…

We study improving social conversational agents by learning from natural dialogue between users and a deployed model, without extra annotations. To implicitly measure the quality of a machine-generated utterance, we leverage signals like…

Natural Language Understanding (NLU) is an established component within a conversational AI or digital assistant system, and it is responsible for producing semantic understanding of a user request. We propose a scalable and automatic…

Human-LLM conversations are increasingly becoming more pervasive in peoples' professional and personal lives, yet many users still struggle to elicit helpful responses from LLM Chatbots. One of the reasons for this issue is users' lack of…

Studying and building datasets for dialogue tasks is both expensive and time-consuming due to the need to recruit, train, and collect data from study participants. In response, much recent work has sought to use large language models (LLMs)…

Human communication is often implicit, conveying tone, identity, and intent beyond literal meanings. While large language models have achieved strong performance on explicit tasks such as summarization and reasoning, their capacity for…

Languages are shaped by the inductive biases of their users. Using a classical referential game, we investigate how artificial languages evolve when optimised for inductive biases in humans and large language models (LLMs) via Human-Human,…

Fulfilling user needs through Large Language Model multi-turn, multi-step tool-use is rarely a straightforward process. Real user interactions are inherently wild, being intricate, messy, and flexible. We identify three key challenges from…

Reward models (RMs) are crucial for the training of large language models (LLMs), yet they typically rely on large-scale human-annotated preference pairs. With the widespread deployment of LLMs, in-the-wild interactions have emerged as a…

Traditional end-of-quarter surveys often fail to provide instructors with timely, detailed, and actionable feedback about their teaching. In this paper, we explore how Large Language Model (LLM)-powered chatbots can reimagine the classroom…

Large Language Models (LLMs) excel at producing broadly relevant text, but this generality becomes a limitation when user-specific preferences are required, such as recommending restaurants or planning travel. In these scenarios, users…

Large language models (LLMs) are increasingly being used in human-centered social scientific tasks, such as data annotation, synthetic data creation, and engaging in dialog. However, these tasks are highly subjective and dependent on human…

Conversations with LMs involve two participants: a human user leading the conversation, and an LM assistant responding to the user's request. To satisfy this specific role, LMs are post-trained to be helpful assistants -- optimized to…

Large language models (LLMs) have demonstrated the ability to generate formative feedback and instructional hints in English, making them increasingly relevant for AI-assisted education. However, their ability to provide effective…