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E-commerce pre-sales dialogue aims to understand and elicit user needs and preferences for the items they are seeking so as to provide appropriate recommendations. Conversational recommender systems (CRSs) learn user representation and…

Computation and Language · Computer Science 2024-10-21 Yuanxing Liu , Wei-Nan Zhang , Yifan Chen , Yuchi Zhang , Haopeng Bai , Fan Feng , Hengbin Cui , Yongbin Li , Wanxiang Che

In recent years, conversational recommender system (CRS) has received much attention in the research community. However, existing studies on CRS vary in scenarios, goals and techniques, lacking unified, standardized implementation or…

Computation and Language · Computer Science 2021-01-05 Kun Zhou , Xiaolei Wang , Yuanhang Zhou , Chenzhan Shang , Yuan Cheng , Wayne Xin Zhao , Yaliang Li , Ji-Rong Wen

Large language models have increasingly been proposed as a powerful replacement for classical agent-based models (ABMs) to simulate social dynamics. By using LLMs as a proxy for human behavior, the hope of this new approach is to be able to…

Computers and Society · Computer Science 2024-12-09 Da Ju , Adina Williams , Brian Karrer , Maximilian Nickel

Large Language Models (LLMs) have made significant progress in open-ended dialogue, yet their inability to retain and retrieve relevant information from long-term interactions limits their effectiveness in applications requiring sustained…

The recent paradigm shift toward large reasoning models (LRMs) as autonomous agents has intensified the demand for sophisticated, multi-turn tool-use capabilities. Yet, existing datasets and data-generation approaches are limited by static,…

Computation and Language · Computer Science 2026-01-14 Jungho Cho , Minbyul Jeong , Sungrae Park

Information access systems, such as search engines, recommender systems, and conversational assistants, have become integral to our daily lives as they help us satisfy our information needs. However, evaluating the effectiveness of these…

Human-Computer Interaction · Computer Science 2026-04-21 Krisztian Balog , ChengXiang Zhai

We present a new Python toolkit called RecWizard for Conversational Recommender Systems (CRS). RecWizard offers support for development of models and interactive user interface, drawing from the best practices of the Huggingface ecosystems.…

Information Retrieval · Computer Science 2024-02-27 Zeyuan Zhang , Tanmay Laud , Zihang He , Xiaojie Chen , Xinshuang Liu , Zhouhang Xie , Julian McAuley , Zhankui He

Simulation is an invaluable tool for developing and evaluating controllers for self-driving cars. Current simulation frameworks are driven by highly-specialist domain specific languages, and so a natural language interface would greatly…

Artificial Intelligence · Computer Science 2023-10-27 Antonio Valerio Miceli-Barone , Alex Lascarides , Craig Innes

Using Large Language Models (LLMs) to generate semantic features has been demonstrated as a powerful paradigm for enhancing Sequential Recommender Systems (SRS). This typically involves three stages: processing item text, extracting…

Information Retrieval · Computer Science 2026-01-29 Kainan Shi , Peilin Zhou , Ge Wang , Han Ding , Fei Wang

User-centric evaluation has become a key paradigm for assessing Conversational Recommender Systems (CRS), aiming to capture subjective qualities such as satisfaction, trust, and rapport. To enable scalable evaluation, recent work…

Information Retrieval · Computer Science 2026-02-20 Michael Müller , Amir Reza Mohammadi , Andreas Peintner , Beatriz Barroso Gstrein , Günther Specht , Eva Zangerle

Evaluating retail strategies before deployment is difficult, as outcomes are determined across multiple stages, from seller-side persuasion through buyer-seller interaction to purchase decisions. However, existing retail simulators capture…

Artificial Intelligence · Computer Science 2026-04-07 Jeonghwan Choi , Jibin Hwang , Gyeonghun Sun , Minjeong Ban , Taewon Yun , Hyeonjae Cheon , Hwanjun Song

Reinforcement learning (RL) has gained popularity in the realm of recommender systems due to its ability to optimize long-term rewards and guide users in discovering relevant content. However, the successful implementation of RL in…

Information Retrieval · Computer Science 2024-08-21 Nathan Corecco , Giorgio Piatti , Luca A. Lanzendörfer , Flint Xiaofeng Fan , Roger Wattenhofer

Large language models (LLMs) serve as an active and promising field of generative artificial intelligence and have demonstrated abilities to perform complex tasks in multiple domains, including mathematical and scientific reasoning. In this…

Artificial Intelligence · Computer Science 2026-03-03 Ao Cheng , Lei Zhang , Guowei He

Large language models (LLMs) have shown potential in recommendation systems (RecSys) by using them as either knowledge enhancer or zero-shot ranker. A key challenge lies in the large semantic gap between LLMs and RecSys where the former…

Information Retrieval · Computer Science 2025-12-22 Guangneng Hu

This paper aims to efficiently enable large language models (LLMs) to use external knowledge and goal guidance in conversational recommender system (CRS) tasks. Advanced LLMs (e.g., ChatGPT) are limited in domain-specific CRS tasks for 1)…

Computation and Language · Computer Science 2024-05-06 Chuang Li , Yang Deng , Hengchang Hu , Min-Yen Kan , Haizhou Li

Recently, Large Language Model (LLM)-empowered recommender systems (RecSys) have brought significant advances in personalized user experience and have attracted considerable attention. Despite the impressive progress, the research question…

Cryptography and Security · Computer Science 2025-04-25 Liang-bo Ning , Shijie Wang , Wenqi Fan , Qing Li , Xin Xu , Hao Chen , Feiran Huang

Conversational agents built on large language models (LLMs) are becoming increasingly prevalent, yet most systems are designed for one-on-one, turn-based exchanges rather than natural, asynchronous group chats. As AI assistants become…

Computation and Language · Computer Science 2025-11-24 Mateusz Jacniacki , Martí Carmona Serrat

Existing benchmarks for large language models (LLMs) predominantely focus on assessing their capabilities through verifiable tasks. Such objective and static benchmarks offer limited utility for practical LLM selection, making it difficult…

Computation and Language · Computer Science 2025-08-14 Qi Jia , Xiujie Song , Zicheng Zhang , Yijin Guo , Kaiwei Zhang , Zijian Chen , Guangtao Zhai

In recent years, autonomous driving systems have made significant progress, yet ensuring their safety remains a key challenge. To this end, scenario-based testing offers a practical solution, and simulation-based methods have gained…

Software Engineering · Computer Science 2025-11-07 Jiahui Wu , Chengjie Lu , Aitor Arrieta , Shaukat Ali

Conversational Recommendation System (CRS) is a rapidly growing research area that has gained significant attention alongside advancements in language modelling techniques. However, the current state of conversational recommendation faces…

Computation and Language · Computer Science 2023-10-26 Xi Wang , Hossein A. Rahmani , Jiqun Liu , Emine Yilmaz