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The rapid emergence of generative AI has changed the way that technology is designed, constructed, maintained, and evaluated. Decisions made when creating AI-powered systems may impact some users disproportionately, such as people with…

Human-Computer Interaction · Computer Science 2025-11-06 Sanika Moharana , Cynthia L. Bennett , Erin Buehler , Michael Madaio , Vinita Tibdewal , Shaun K. Kane

The evaluation of recommender system fairness has become increasingly important, especially with recent legislation that emphasises the development of fair and responsible artificial intelligence. This has led to the emergence of various…

Information Retrieval · Computer Science 2026-04-29 Theresia Veronika Rampisela

Usability testing is a fundamental yet challenging (e.g., inflexible to iterate the study design flaws and hard to recruit study participants) research method for user experience (UX) researchers to evaluate a web design. Recent advances in…

Human-Computer Interaction · Computer Science 2025-04-08 Yuxuan Lu , Bingsheng Yao , Hansu Gu , Jing Huang , Jessie Wang , Yang Li , Jiri Gesi , Qi He , Toby Jia-Jun Li , Dakuo Wang

As AI systems are increasingly deployed to support decision-making in critical domains, explainability has become a means to enhance the understandability of these outputs and enable users to make more informed and conscious choices.…

Artificial Intelligence · Computer Science 2025-08-15 Maria J. P. Peixoto , Akriti Pandey , Ahsan Zaman , Peter R. Lewis

Despite years of research on testing the usability of mobile applications, our understanding of the issues their users experience still remains fragmented and underexplored. While most earlier studies has provided interesting insights, they…

Human-Computer Interaction · Computer Science 2025-12-08 Pawel Weichbroth

Measure user experience in MR (i.e., AR/VR) user studies is essential. Researchers apply a wide range of measuring methods using objective (e.g., biosignals, time logging), behavioral (e.g., gaze direction, movement amplitude), and…

People with visual impairments perceive their environment non-visually and often use AI-powered assistive tools to obtain textual descriptions of visual information. Recent large vision-language model-based AI-powered tools like Be My AI…

Human-Computer Interaction · Computer Science 2024-07-15 Jingyi Xie , Rui Yu , He Zhang , Sooyeon Lee , Syed Masum Billah , John M. Carroll

Visually impaired people are often confronted with new environments and they find themselves face to face with an innumerous amount of difficulties when facing these environments. Having to surpass and deal with these difficulties that…

Human-Computer Interaction · Computer Science 2014-02-07 Ivo Rafael

One of the main reasons that cause seniors to face accessibility barriers when trying to use software applications is that the age-related user interface (UI) needs of seniors (e.g., physical and cognitive limitations) are not properly…

Software Engineering · Computer Science 2023-07-11 Shavindra Wickramathilaka , Ingo Mueller

AI is promising in assisting UX evaluators with analyzing usability tests, but its judgments are typically presented as non-interactive visualizations. Evaluators may have questions about test recordings, but have no way of asking them.…

Human-Computer Interaction · Computer Science 2023-03-08 Emily Kuang , Ehsan Jahangirzadeh Soure , Mingming Fan , Jian Zhao , Kristen Shinohara

Evaluating web usability typically requires time-consuming user studies and expert reviews, which often limits iteration speed during product development, especially for small teams and agile workflows. We present Avenir-UX, a…

Artificial Intelligence · Computer Science 2026-04-16 Wee Joe Tan , Zi Rui Lucas Lim , Shashank Durgad , Karim Obegi , Aiden Yiliu Li

Advances in tactile-audio feedback technology have created new possibilities for deaf people to feel music. However, little is known about deaf individuals' perception of musical emotions through vibrotactile feedback. In this paper, we…

Human-Computer Interaction · Computer Science 2020-12-25 Anastasia Schmitz , Catherine Holloway , Youngjun Cho

People with visual impairments face numerous challenges in their daily lives, including mobility, access to information, independent living, and employment. Artificial Intelligence (AI) with Computer Vision (CV) has the potential to improve…

Human-Computer Interaction · Computer Science 2024-07-26 Saidarshan Bhagat , Padmaja Joshi , Avinash Agarwal , Shubhanshu Gupta

The System Usability Scale (SUS) is a short, survey-based approach used to determine the usability of a system from an end user perspective once a prototype is available for assessment. Individual scores are gathered using a 10-question…

Methodology · Statistics 2021-01-26 Nicholas Clark , Matthew Dabkowski , Patrick Driscoll , Dereck Kennedy , Ian Kloo , Heidy Shi

Accessibility assessments typically focus on determining a binary measurement of task performance success/failure; and often neglect to acknowledge the nuances of those interactions. Although a large population of blind people find…

Human-Computer Interaction · Computer Science 2021-04-14 André Rodrigues , André Santos , Kyle Montague , Tiago Guerreiro

This paper describes the ongoing development of a conversational interaction concept that allows visually impaired users to easily create and edit text documents on mobile devices using mainly voice input. In order to verify the concept, a…

Human-Computer Interaction · Computer Science 2023-01-09 Alireza Darvishy , Hans-Peter Hutter , Edin Beljulji , Zeno Heeb

Social media platforms support the sharing of written text, video, and audio. All of these formats may be inaccessible to people who are deaf or hard of hearing (DHH), particularly those who primarily communicate via sign language, people…

Human-Computer Interaction · Computer Science 2020-10-21 Kelly Mack , Danielle Bragg , Meredith Ringel Morris , Maarten W. Bos , Isabelle Albi , Andrés Monroy-Hernández

A sudden reliance on the internet has resulted in the global standardization of specific software and interfaces tailored for the average user. Whether it be web apps or dedicated software, the methods of interaction are seemingly similar.…

Human-Computer Interaction · Computer Science 2020-10-22 Guy Meyer , Alan Wassyng , Mark Lawford , Kourosh Sabri , Shahram Shirani

People now frequently meet and develop relationships through online dating. Yet, due to their limited accessibility, utilizing dating services can be difficult and irritating for people with visual impairments. The significance of the…

Human-Computer Interaction · Computer Science 2024-10-08 Gyanendra Shrestha , Soumya Tejaswi Vadlamani

Recent advancements in HCI and AI research attempt to support user experience (UX) practitioners with AI-enabled tools. Despite the potential of emerging models and new interaction mechanisms, mainstream adoption of such tools remains…

Human-Computer Interaction · Computer Science 2024-02-14 Yuwen Lu , Yuewen Yang , Qinyi Zhao , Chengzhi Zhang , Toby Jia-Jun Li