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Humans frequently make decisions with the aid of artificially intelligent (AI) systems. A common pattern is for the AI to recommend an action to the human who retains control over the final decision. Researchers have identified ensuring…
Machine learning models built on datasets containing discriminative instances attributed to various underlying factors result in biased and unfair outcomes. It's a well founded and intuitive fact that existing bias mitigation strategies…
High-consequence decision making demands peak performance from individuals in positions of responsibility. Such executive authority bears the obligation to act despite uncertainty, limited resources, time constraints, and accountability…
While generative artificial intelligence (Gen AI) increasingly transforms academic environments, a critical gap exists in understanding and mitigating human biases in AI interactions, such as anchoring and confirmation bias. This position…
Artificial intelligence (AI) systems increasingly achieve expert-level predictive accuracy in healthcare, yet improvements in model performance often fail to produce corresponding gains in patient outcomes. We term this disconnect the…
The explanation dimension of Artificial Intelligence (AI) based system has been a hot topic for the past years. Different communities have raised concerns about the increasing presence of AI in people's everyday tasks and how it can affect…
This study explores the integration of contextual explanations into AI-powered loan decision systems to enhance trust and usability. While traditional AI systems rely heavily on algorithmic transparency and technical accuracy, they often…
Methods to quantify uncertainty in predictions from arbitrary models are in demand in high-stakes domains like medicine and finance. Conformal prediction has emerged as a popular method for producing a set of predictions with specified…
This paper proposes a research direction to advance AI which draws inspiration from cognitive theories of human decision making. The premise is that if we gain insights about the causes of some human capabilities that are still lacking in…
In the context of AI-based decision support systems, explanations can help users to judge when to trust the AI's suggestion, and when to question it. In this way, human oversight can prevent AI errors and biased decision-making. However,…
AI systems are often used to make or contribute to important decisions in a growing range of applications, including criminal justice, hiring, and medicine. Since these decisions impact human lives, it is important that the AI systems act…
In today's society, AI systems are increasingly used to make critical decisions such as credit scoring and patient triage. However, great convenience brought by AI systems comes with troubling prevalence of bias against underrepresented…
Regulatory frameworks for the use of AI are emerging. However, they trail behind the fast-evolving malicious AI technologies that can quickly cause lasting societal damage. In response, we introduce a pioneering Assistive AI framework…
The effectiveness of machine learning algorithms depends on the quality and amount of data and the operationalization and interpretation by the human analyst. In humanitarian response, data is often lacking or overburdening, thus ambiguous,…
In a human-AI collaboration, users build a mental model of the AI system based on its reliability and how it presents its decision, e.g. its presentation of system confidence and an explanation of the output. Modern NLP systems are often…
Generative Artificial Intelligence (GenAI) can aid humans in a wide range of tasks, but its effectiveness critically depends on users being able to evaluate the accuracy of GenAI outputs and their own expertise. Here we asked how confidence…
With humans interacting with AI-based systems at an increasing rate, it is necessary to ensure the artificial systems are acting in a manner which reflects understanding of the human. In the case of humans and artificial AI agents operating…
With the emergence of conversational artificial intelligence (AI) agents, it is important to understand the mechanisms that influence users' experiences of these agents. We study a common tool in the designer's toolkit: conceptual…
As AI systems demonstrate increasingly strong predictive performance, their adoption has grown in numerous domains. However, in high-stakes domains such as criminal justice and healthcare, full automation is often not desirable due to…
The widespread use of Artificial Intelligence (AI) in consequential domains, such as healthcare and parole decision-making systems, has drawn intense scrutiny on the fairness of these methods. However, ensuring fairness is often…