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Humans frequently make decisions with the aid of artificially intelligent (AI) systems. A common pattern is for the AI to recommend an action to the human who retains control over the final decision. Researchers have identified ensuring…

Artificial Intelligence · Computer Science 2025-09-26 Ziyang Guo , Yifan Wu , Jason Hartline , Jessica Hullman

Machine learning models built on datasets containing discriminative instances attributed to various underlying factors result in biased and unfair outcomes. It's a well founded and intuitive fact that existing bias mitigation strategies…

Machine Learning · Computer Science 2022-10-25 Bhushan Chaudhari , Akash Agarwal , Tanmoy Bhowmik

High-consequence decision making demands peak performance from individuals in positions of responsibility. Such executive authority bears the obligation to act despite uncertainty, limited resources, time constraints, and accountability…

Computers and Society · Computer Science 2026-04-23 Richard B. Arthur

While generative artificial intelligence (Gen AI) increasingly transforms academic environments, a critical gap exists in understanding and mitigating human biases in AI interactions, such as anchoring and confirmation bias. This position…

Human-Computer Interaction · Computer Science 2025-04-24 Chaeyeon Lim

Artificial intelligence (AI) systems increasingly achieve expert-level predictive accuracy in healthcare, yet improvements in model performance often fail to produce corresponding gains in patient outcomes. We term this disconnect the…

Artificial Intelligence · Computer Science 2026-01-13 Rifa Ferzana

The explanation dimension of Artificial Intelligence (AI) based system has been a hot topic for the past years. Different communities have raised concerns about the increasing presence of AI in people's everyday tasks and how it can affect…

Human-Computer Interaction · Computer Science 2021-02-23 Juliana Jansen Ferreira , Mateus Monteiro

This study explores the integration of contextual explanations into AI-powered loan decision systems to enhance trust and usability. While traditional AI systems rely heavily on algorithmic transparency and technical accuracy, they often…

Human-Computer Interaction · Computer Science 2025-10-07 Allen Daniel Sunny

Methods to quantify uncertainty in predictions from arbitrary models are in demand in high-stakes domains like medicine and finance. Conformal prediction has emerged as a popular method for producing a set of predictions with specified…

Machine Learning · Computer Science 2025-03-19 Jessica Hullman , Yifan Wu , Dawei Xie , Ziyang Guo , Andrew Gelman

This paper proposes a research direction to advance AI which draws inspiration from cognitive theories of human decision making. The premise is that if we gain insights about the causes of some human capabilities that are still lacking in…

In the context of AI-based decision support systems, explanations can help users to judge when to trust the AI's suggestion, and when to question it. In this way, human oversight can prevent AI errors and biased decision-making. However,…

Human-Computer Interaction · Computer Science 2025-08-12 Laura Spillner , Rachel Ringe , Robert Porzel , Rainer Malaka

AI systems are often used to make or contribute to important decisions in a growing range of applications, including criminal justice, hiring, and medicine. Since these decisions impact human lives, it is important that the AI systems act…

Artificial Intelligence · Computer Science 2021-03-16 Duncan C McElfresh , Lok Chan , Kenzie Doyle , Walter Sinnott-Armstrong , Vincent Conitzer , Jana Schaich Borg , John P Dickerson

In today's society, AI systems are increasingly used to make critical decisions such as credit scoring and patient triage. However, great convenience brought by AI systems comes with troubling prevalence of bias against underrepresented…

Machine Learning · Computer Science 2021-05-11 Yan Zhou , Murat Kantarcioglu , Chris Clifton

Regulatory frameworks for the use of AI are emerging. However, they trail behind the fast-evolving malicious AI technologies that can quickly cause lasting societal damage. In response, we introduce a pioneering Assistive AI framework…

The effectiveness of machine learning algorithms depends on the quality and amount of data and the operationalization and interpretation by the human analyst. In humanitarian response, data is often lacking or overburdening, thus ambiguous,…

Machine Learning · Computer Science 2019-11-13 David Paulus , Gerdien de Vries , Bartel Van de Walle

In a human-AI collaboration, users build a mental model of the AI system based on its reliability and how it presents its decision, e.g. its presentation of system confidence and an explanation of the output. Modern NLP systems are often…

Computation and Language · Computer Science 2023-10-23 Shehzaad Dhuliawala , Vilém Zouhar , Mennatallah El-Assady , Mrinmaya Sachan

Generative Artificial Intelligence (GenAI) can aid humans in a wide range of tasks, but its effectiveness critically depends on users being able to evaluate the accuracy of GenAI outputs and their own expertise. Here we asked how confidence…

Human-Computer Interaction · Computer Science 2025-10-31 Clara Colombatto , Sean Rintel , Lev Tankelevitch

With humans interacting with AI-based systems at an increasing rate, it is necessary to ensure the artificial systems are acting in a manner which reflects understanding of the human. In the case of humans and artificial AI agents operating…

Human-Computer Interaction · Computer Science 2023-02-03 Andrew Fuchs , Andrea Passarella , Marco Conti

With the emergence of conversational artificial intelligence (AI) agents, it is important to understand the mechanisms that influence users' experiences of these agents. We study a common tool in the designer's toolkit: conceptual…

Human-Computer Interaction · Computer Science 2020-08-07 Pranav Khadpe , Ranjay Krishna , Li Fei-Fei , Jeffrey Hancock , Michael Bernstein

As AI systems demonstrate increasingly strong predictive performance, their adoption has grown in numerous domains. However, in high-stakes domains such as criminal justice and healthcare, full automation is often not desirable due to…

Artificial Intelligence · Computer Science 2021-12-23 Vivian Lai , Chacha Chen , Q. Vera Liao , Alison Smith-Renner , Chenhao Tan

The widespread use of Artificial Intelligence (AI) in consequential domains, such as healthcare and parole decision-making systems, has drawn intense scrutiny on the fairness of these methods. However, ensuring fairness is often…

Artificial Intelligence · Computer Science 2021-09-10 Ninareh Mehrabi , Umang Gupta , Fred Morstatter , Greg Ver Steeg , Aram Galstyan