Related papers: Training language models to be warm and empathetic…

Recent research shows that greater numbers of people are turning to Large Language Models (LLMs) for emotional support, and that people rate LLM responses as more empathic than human-written responses. We suggest a reason for this success:…

Empathy is central to human connection, yet people often struggle to express it effectively. In blinded evaluations, large language models (LLMs) generate responses that are often judged more empathic than human-written ones. Yet when a…

Differentiating generated and human-written content is increasingly difficult. We examine how an incentive to convey humanness and task characteristics shape this human vs AI race across five studies. In Study 1-2 (n=530 and n=610) humans…

Conversational artificial intelligence (AI) provides an efficient and convenient gateway to information access. However, it can cause overreliance when users blindly trust AI and accept its answers without fact-checking. Information search…

The emergence of Large Language Models (LLMs) has revealed a growing need for human-AI collaboration, especially in creative decision-making scenarios where trust and reliance are paramount. Through human studies and model evaluations on…

In many practical applications of AI, an AI model is used as a decision aid for human users. The AI provides advice that a human (sometimes) incorporates into their decision-making process. The AI advice is often presented with some measure…

Artificial intelligence (AI) is now widely used to facilitate social interaction, but its impact on social relationships and communication is not well understood. We study the social consequences of one of the most pervasive AI…

This paper explores the advancements in making large language models (LLMs) more human-like. We focus on techniques that enhance natural language understanding, conversational coherence, and emotional intelligence in AI systems. The study…

Large language models increasingly serve as conversational agents that adopt personas and role-play characters at user request. This capability, while valuable, raises concerns about sycophancy: the tendency to provide responses that…

Large Language Models (LLMs) have demonstrated surprising performance on many tasks, including writing supportive messages that display empathy. Here, we had these models generate empathic messages in response to posts describing common…

Large Language Models based on transformer algorithms have revolutionized Artificial Intelligence by enabling verbal interaction with machines akin to human conversation. These AI agents have surpassed the Turing Test, achieving confusion…

In order for AI systems to communicate effectively with people, they must understand how we make decisions. However, people's decisions are not always rational, so the implicit internal models of human decision-making in Large Language…

As natural language becomes the default interface for human-AI interaction, there is a need for LMs to appropriately communicate uncertainties in downstream applications. In this work, we investigate how LMs incorporate confidence in…

Artificial intelligence systems increasingly generate text intended to provide social and emotional support. Understanding how users perceive empathic qualities in such content is therefore critical. We examined differences in perceived…

With large language models (LLMs) becoming increasingly prevalent in daily life, so too has the tendency to attribute to them human-like minds and emotions, or anthropomorphize them. Here, we investigate dimensions people use to…

Recent research on large language models (LLMs) has demonstrated their ability to understand and employ deceptive behavior, even without explicit prompting. However, such behavior has only been observed in rare, specialized cases and has…

One challenge for dialogue agents is recognizing feelings in the conversation partner and replying accordingly, a key communicative skill. While it is straightforward for humans to recognize and acknowledge others' feelings in a…

Machine learning systems have become popular in fields such as marketing, financing, or data mining. While they are highly accurate, complex machine learning systems pose challenges for engineers and users. Their inherent complexity makes…

Most adversarial threats in artificial intelligence (AI) target the computational behavior of models rather than the humans who rely on them. Yet modern AI systems increasingly operate within human decision loops, where users interpret and…

Conversational AI is increasingly deployed in emotionally charged and ethically sensitive interactions. Previous research has primarily concentrated on emotional benchmarks or static safety checks, overlooking how alignment unfolds in…