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Empathy is central to human connection, yet people often struggle to express it effectively. In blinded evaluations, large language models (LLMs) generate responses that are often judged more empathic than human-written ones. Yet when a…

Computation and Language · Computer Science 2026-03-17 Aakriti Kumar , Nalin Poungpeth , Diyi Yang , Bruce Lambert , Matthew Groh

Large Language Models (LLMs) can infer sensitive attributes such as gender or age from indirect cues like names and pronouns, potentially biasing recommendations. While several debiasing methods exist, they require access to the LLMs'…

Information Retrieval · Computer Science 2026-03-16 Mihaela Rotar , Theresia Veronika Rampisela , Maria Maistro

Large Language Models (LLMs), which simulate human users, are frequently employed to evaluate chatbots in applications such as tutoring and customer service. Effective evaluation necessitates a high degree of human-like diversity within…

Computation and Language · Computer Science 2024-09-04 Xiaoyu Lin , Xinkai Yu , Ankit Aich , Salvatore Giorgi , Lyle Ungar

The advent of large language models (LLMs) has gained tremendous attention over the past year. Previous studies have shown the astonishing performance of LLMs not only in other tasks but also in emotion recognition in terms of accuracy,…

Computation and Language · Computer Science 2023-10-24 Liyizhe Peng , Zixing Zhang , Tao Pang , Jing Han , Huan Zhao , Hao Chen , Björn W. Schuller

Personalization in Large Language Models (LLMs) often relies on user-specific soft prompts. However, these prompts become obsolete when the foundation model is upgraded, necessitating costly, full-scale retraining. To overcome this…

Computation and Language · Computer Science 2026-01-21 Ziyi Zhao , Chongming Gao , Yang Zhang , Haoyan Liu , Weinan Gan , Huifeng Guo , Yong Liu , Fuli Feng

Large language models (LLMs) are typically aligned with population-level preferences, despite substantial variation across individual users. We introduce POPI, a user-level personalization framework that separates the problem into two…

Computation and Language · Computer Science 2026-04-28 Yizhuo Chen , Xin Liu , Ruijie Wang , Zheng Li , Pei Chen , Changlong Yu , Qingyu Yin , Priyanka Nigam , Meng Jiang , Bing Yin

The rapid development of large language models (LLMs) has transformed many industries, including healthcare. However, previous medical LLMs have largely focused on leveraging general medical knowledge to provide responses, without…

Computation and Language · Computer Science 2024-12-23 Ruize Shi , Hong Huang , Wei Zhou , Kehan Yin , Kai Zhao , Yun Zhao

Pre-training on public data is an effective method to improve the performance for federated learning (FL) with differential privacy (DP). This paper investigates how large language models (LLMs) trained on public data can improve the…

Machine Learning · Computer Science 2024-08-08 Shanshan Wu , Zheng Xu , Yanxiang Zhang , Yuanbo Zhang , Daniel Ramage

Aligning Large Language Models (LLMs) with general human preferences has been proved crucial in improving the interaction quality between LLMs and human. However, human values are inherently diverse among different individuals, making it…

Computation and Language · Computer Science 2024-12-31 Jianfei Zhang , Jun Bai , Bei Li , Yanmeng Wang , Rumei Li , Chenghua Lin , Wenge Rong

Reinforcement learning (RL) is increasingly being used in the healthcare domain, particularly for the development of personalized health adaptive interventions. Inspired by the success of Large Language Models (LLMs), we are interested in…

Machine Learning · Computer Science 2025-01-14 Karine Karine , Benjamin M. Marlin

This paper highlights the importance of personalization in large language models and introduces the LaMP benchmark -- a novel benchmark for training and evaluating language models for producing personalized outputs. LaMP offers a…

Computation and Language · Computer Science 2024-06-06 Alireza Salemi , Sheshera Mysore , Michael Bendersky , Hamed Zamani

Commercial Large Language Models (LLMs) have recently incorporated memory features to deliver personalised responses. This memory retains details such as user demographics and individual characteristics, allowing LLMs to adjust their…

Computation and Language · Computer Science 2025-05-06 Paloma Piot , Patricia Martín-Rodilla , Javier Parapar

Humans shift between different personas depending on social context. Large Language Models (LLMs) demonstrate a similar flexibility in adopting different personas and behaviors. Existing approaches, however, typically adapt such behavior…

Computation and Language · Computer Science 2026-02-10 Ruimeng Ye , Zihan Wang , Zinan Ling , Yang Xiao , Manling Li , Xiaolong Ma , Bo Hui

Sequential Recommender Systems (SRS), which model a user's interaction history to predict the next item of interest, are widely used in various applications. However, existing SRS often struggle with low-popularity items, a challenge known…

Information Retrieval · Computer Science 2024-12-24 Qidong Liu , Xian Wu , Wanyu Wang , Yejing Wang , Yuanshao Zhu , Xiangyu Zhao , Feng Tian , Yefeng Zheng

Large language models (LLMs) have demonstrated remarkable capabilities in handling complex dialogue tasks without requiring use case-specific fine-tuning. However, analyzing live dialogues in real-time necessitates low-latency processing…

Computation and Language · Computer Science 2025-03-10 Xuanqing Liu , Luyang Kong , Wei Niu , Afshin Khashei , Belinda Zeng , Steve Johnson , Jon Jay , Davor Golac , Matt Pope

Interaction with Large Language Models (LLMs) is primarily carried out via prompting. A prompt is a natural language instruction designed to elicit certain behaviour or output from a model. In theory, natural language prompts enable…

Human-Computer Interaction · Computer Science 2024-03-15 Michael Desmond , Michelle Brachman

The performance of pre-trained Large Language Models (LLMs) is often sensitive to nuances in prompt templates, requiring careful prompt engineering, adding costs in terms of computing and human effort. In this study, we present experiments…

Computation and Language · Computer Science 2025-05-27 Liang Cheng , Tianyi LI , Zhaowei Wang , Mark Steedman

Personalised text generation is essential for user-centric information systems, yet most evaluation methods overlook the individuality of users. We introduce \textbf{PREF}, a \textbf{P}ersonalised \textbf{R}eference-free \textbf{E}valuation…

Computation and Language · Computer Science 2025-08-15 Xiao Fu , Hossein A. Rahmani , Bin Wu , Jerome Ramos , Emine Yilmaz , Aldo Lipani

Personalized systems rely on user representations to connect behavioral history with downstream recommendation applications. Existing methods typically employ either supervised latent user embeddings, which are effective for retrieval but…

Information Retrieval · Computer Science 2026-05-11 Zhaoxuan Tan , Xiang Zhai , Yan Zhu , Meng Jiang , Mohamed Hammad

As large language models (LLMs) improve in their capacity to serve as personal AI assistants, their ability to output uniquely tailored, personalized responses that align with the soft preferences of their users is essential for enhancing…

Human-Computer Interaction · Computer Science 2025-05-15 Jessica Y. Bo , Tianyu Xu , Ishan Chatterjee , Katrina Passarella-Ward , Achin Kulshrestha , D Shin
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