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Related papers: SessionIntentBench: A Multi-task Inter-session Int…

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Customer service chatbots are conversational systems aimed at addressing customer queries, often by directing them to automated workflows. A crucial aspect of this process is the classification of the customer's intent. Presently, most…

Machine Learning · Computer Science 2025-06-03 Subhadip Nandi , Neeraj Agrawal , Anshika Singh , Priyanka Bhatt

If 100 people issue the same search query, they may have 100 different goals. While existing work on user-centric AI evaluation highlights the importance of aligning systems with fine-grained user intents, current search evaluation methods…

Human-Computer Interaction · Computer Science 2025-09-24 Yoonseo Choi , Eunhye Kim , Hyunwoo Kim , Donghyun Park , Honggu Lee , Jinyoung Kim , Juho Kim

Despite progress in video large language models (Video-LLMs), research on instructional video understanding, crucial for enhancing access to instructional content, remains insufficient. To address this, we introduce InstructionBench, an…

Computer Vision and Pattern Recognition · Computer Science 2025-07-01 Haiwan Wei , Yitian Yuan , Xiaohan Lan , Wei Ke , Lin Ma

Despite the development of numerous visual analytics tools for event sequence data across various domains, including but not limited to healthcare, digital marketing, and user behavior analysis, comparing these domain-specific…

Human-Computer Interaction · Computer Science 2024-08-12 Kazi Tasnim Zinat , Saimadhav Naga Sakhamuri , Aaron Sun Chen , Zhicheng Liu

Despite the growing importance of multilingual aspect of web search, no appropriate offline metrics to evaluate its quality are proposed so far. At the same time, personal language preferences can be regarded as intents of a query. This…

Information Retrieval · Computer Science 2016-12-15 Alexey Drutsa , Andrey Shutovich , Philipp Pushnyakov , Evgeniy Krokhalyov , Gleb Gusev , Pavel Serdyukov

Current instruction data synthesis methods primarily focus on single-turn instructions and often neglect cross-turn coherence, resulting in context drift and reduced task completion rates in extended conversations. To address this…

Computation and Language · Computer Science 2025-09-26 Jiawei Chen , Xinyan Guan , Qianhao Yuan , Guozhao Mo , Weixiang Zhou , Yaojie Lu , Hongyu Lin , Ben He , Le Sun , Xianpei Han

This paper is the first-place solution for ICASSP MEIJU@2025 Track I, which focuses on low-resource multimodal emotion and intention recognition. How to effectively utilize a large amount of unlabeled data, while ensuring the mutual…

Computer Vision and Pattern Recognition · Computer Science 2025-01-14 Xinger Li , Zhiqiang Zhong , Bo Huang , Yang Yang

As LLM agents transition from short, static problem solving to executing complex, long-horizon tasks in dynamic environments, the ability to handle user interruptions, such as adding requirement or revising goals, during mid-task execution…

Intention-oriented process mining is based on the belief that the fundamental nature of processes is mostly intentional (unlike activity-oriented process) and aims at discovering strategy and intentional process models from event-logs…

Software Engineering · Computer Science 2015-07-07 Ashish Sureka

There has been a surge of interest in assistive wearable agents: agents embodied in wearable form factors (e.g., smart glasses) who take assistive actions toward a user's goal/query (e.g. "Where did I leave my keys?"). In this work, we…

Computer Vision and Pattern Recognition · Computer Science 2025-10-28 Vijay Veerabadran , Fanyi Xiao , Nitin Kamra , Pedro Matias , Joy Chen , Caley Drooff , Brett D Roads , Riley Williams , Ethan Henderson , Xuanyi Zhao , Kevin Carlberg , Joseph Tighe , Karl Ridgeway

Discovering customer intentions is crucial for automated service agents, yet existing intent clustering methods often fall short due to their reliance on embedding distance metrics and neglect of underlying semantic structures. To address…

Computation and Language · Computer Science 2026-02-18 Mengze Hong , Wailing Ng , Chen Jason Zhang , Yuanfeng Song , Di Jiang

Multimodal intent recognition poses significant challenges, requiring the incorporation of non-verbal modalities from real-world contexts to enhance the comprehension of human intentions. Existing benchmark datasets are limited in scale and…

Multimedia · Computer Science 2024-07-01 Hanlei Zhang , Xin Wang , Hua Xu , Qianrui Zhou , Kai Gao , Jianhua Su , jinyue Zhao , Wenrui Li , Yanting Chen

Traditional control and planning for robotic manipulation heavily rely on precise physical models and predefined action sequences. While effective in structured environments, such approaches often fail in real-world scenarios due to…

Robotics · Computer Science 2025-08-08 Jin Wang , Weijie Wang , Boyuan Deng , Heng Zhang , Rui Dai , Nikos Tsagarakis

Large Language Models (LLMs) have advanced Table Question Answering, where most queries can be answered by extracting information or simple aggregation. However, a common class of real-world queries is implicitly predictive, requiring the…

Computation and Language · Computer Science 2026-05-01 An-Yang Ji , Jun-Peng Jiang , De-Chuan Zhan , Han-Jia Ye

Recent advances in large language models have highlighted their potential for personalized recommendation, where accurately capturing user preferences remains a key challenge. Leveraging their strong reasoning and generalization…

Accurately understanding the intent behind speech, conversation, and writing is crucial to the development of helpful Large Language Model (LLM) assistants. This paper introduces IntentGrasp, a comprehensive benchmark for evaluating the…

Computation and Language · Computer Science 2026-05-11 Yuwei Yin , Chuyuan Li , Giuseppe Carenini

Multimodal Large Language Models (MLLMs) are reshaping how modern agentic systems reason over sequential user-behavior data. However, whether textual or image representations of user behavior data are more effective for maximizing MLLM…

Artificial Intelligence · Computer Science 2025-11-07 Tianning Dong , Luyi Ma , Varun Vasudevan , Jason Cho , Sushant Kumar , Kannan Achan

The rapid evolution of LLMs represents an impactful paradigm shift in digital interaction and content engagement. While they encode vast amounts of human-generated knowledge and excel in processing diverse data types, they often face the…

Human-Computer Interaction · Computer Science 2024-11-20 Anna Bodonhelyi , Efe Bozkir , Shuo Yang , Enkelejda Kasneci , Gjergji Kasneci

Session-based recommendation plays a central role in a wide spectrum of online applications, ranging from e-commerce to online advertising services. However, the majority of existing session-based recommendation techniques (e.g.,…

Information Retrieval · Computer Science 2021-10-11 Chao Huang , Jiahui Chen , Lianghao Xia , Yong Xu , Peng Dai , Yanqing Chen , Liefeng Bo , Jiashu Zhao , Jimmy Xiangji Huang

We present PersonaConvBench, a large-scale benchmark for evaluating personalized reasoning and generation in multi-turn conversations with large language models (LLMs). Unlike existing work that focuses on either personalization or…

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