Related papers: SessionIntentBench: A Multi-task Inter-session Int…
Enhancing Language Models' (LMs) ability to understand purchase intentions in E-commerce scenarios is crucial for their effective assistance in various downstream tasks. However, previous approaches that distill intentions from LMs often…
It is often noted that single query-item pair relevance training in search does not capture the customer intent. User intent can be better deduced from a series of engagements (Clicks, ATCs, Orders) in a given search session. We propose a…
Understanding human intent is a complex, high-level task for large language models (LLMs), requiring analytical reasoning, contextual interpretation, dynamic information aggregation, and decision-making under uncertainty. Real-world public…
Session-based recommendation (SBR) methods often rely on user behavior data, which can struggle with the sparsity of session data, limiting performance. Researchers have identified that beyond behavioral signals, rich semantic information…
Ranking ensemble is a critical component in real recommender systems. When a user visits a platform, the system will prepare several item lists, each of which is generally from a single behavior objective recommendation model. As multiple…
Improving user experience and providing personalized search results in E-commerce platforms heavily rely on understanding purchase intention. However, existing methods for acquiring large-scale intentions bank on distilling large language…
Understanding human intent is a high-level cognitive challenge for Large Language Models (LLMs), requiring sophisticated reasoning over noisy, conflicting, and non-linear discourse. While LLMs excel at following individual instructions,…
Understanding user intentions is essential for improving product recommendations, navigation suggestions, and query reformulations. However, user intentions can be intricate, involving multiple sessions and attribute requirements connected…
Session-based recommendation (SBR) aims to predict the following item a user will interact with during an ongoing session. Most existing SBR models focus on designing sophisticated neural-based encoders to learn a session representation,…
Existing benchmarks in e-commerce primarily focus on basic user intents, such as finding or purchasing products. However, real-world users often pursue more complex goals, such as applying vouchers, managing budgets, and finding…
User intention which often changes dynamically is considered to be an important factor for modeling users in the design of recommendation systems. Recent studies are starting to focus on predicting user intention (what users want) beyond…
The goal of session-based recommendation in E-commerce is to predict the next item that an anonymous user will purchase based on the browsing and purchase history. However, constructing global or local transition graphs to supplement…
An accurate understanding of a user's query intent can help improve the performance of downstream tasks such as query scoping and ranking. In the e-commerce domain, recent work in query understanding focuses on the query to product-category…
Understanding the intent behind chat between customers and customer service agents has become a crucial problem nowadays due to an exponential increase in the use of the Internet by people from different cultures and educational…
Recommender systems have played a critical role in diverse digital services such as e-commerce, streaming media, social networks, etc. If we know what a user's intent is in a given session (e.g. do they want to watch short videos or a movie…
Session-based recommendation aims to predict a user's next action based on previous actions in the current session. The major challenge is to capture authentic and complete user preferences in the entire session. Recent work utilizes graph…
User intent understanding is a crucial step in designing both conversational agents and search engines. Detecting or inferring user intent is challenging, since the user utterances or queries can be short, ambiguous, and contextually…
Sequential recommender models are essential components of modern industrial recommender systems. These models learn to predict the next items a user is likely to interact with based on his/her interaction history on the platform. Most…
Goal-oriented script planning, or the ability to devise coherent sequences of actions toward specific goals, is commonly employed by humans to plan for typical activities. In e-commerce, customers increasingly seek LLM-based assistants to…
Improving the effectiveness of human-robot interaction requires social robots to accurately infer human goals through robust intention understanding. This challenge is particularly critical in multimodal settings, where agents must…