Related papers: AI Telephone Surveying: Automating Quantitative Da…
Telephone surveys remain a valuable tool for gathering insights but typically require substantial resources in training and coordinating human interviewers. This work presents an AI-driven telephone survey system integrating text-to-speech…
Traditional methods for eliciting people's opinions face a trade-off between depth and scale: structured surveys enable large-scale data collection but limit respondents' ability to voice their opinions in their own words, while…
Standardized surveys scale efficiently but sacrifice depth, while conversational interviews improve response quality at the cost of scalability and consistency. This study bridges the gap between these methods by introducing a framework for…
Transformer-based Large Language Models (LLMs) have paved the way for "AI interviewers" that can administer voice-based surveys with respondents in real-time. This position paper reviews emerging evidence to understand when such AI…
Surveys and interviews are widely used for collecting insights on emerging or hypothetical scenarios. Traditional human-led methods often face challenges related to cost, scalability, and consistency. Recently, various domains have begun to…
Objective: Traditional phone-based surveys are among the most accessible and widely used methods to collect biomedical and healthcare data, however, they are often costly, labor intensive, and difficult to scale effectively. To overcome…
Automated interviewers and chatbots are common in research, recruitment, customer service, and education. Many existing systems use fixed question lists, strict rules, and limited personalization, leading to repeated conversations that…
The rise of increasingly more powerful chatbots offers a new way to collect information through conversational surveys, where a chatbot asks open-ended questions, interprets a user's free-text responses, and probes answers whenever needed.…
In the rapidly advancing research fields such as AI, managing and staying abreast of the latest scientific literature has become a significant challenge for researchers. Although previous efforts have leveraged AI to assist with literature…
Recent advances in large language models (LLMs) offer unprecedented opportunities to enhance human-AI collaboration in qualitative research methods, including interviews. While interviews are highly valued for gathering deep, contextualized…
Conversational interviews are commonly used to complement structured surveys by eliciting rich and contextualized responses, which are typically analyzed qualitatively. However, their potential contribution to quantitative measurement…
Mixed methods research integrates quantitative and qualitative data but faces challenges in aligning their distinct structures, particularly in examining measurement characteristics and individual response patterns. Advances in large…
Surveys are a widespread method for collecting data at scale, but their rigid structure often limits the depth of qualitative insights obtained. While interviews naturally yield richer responses, they are challenging to conduct across…
How well can AI-derived synthetic research data replicate the responses of human participants? An emerging literature has begun to engage with this question, which carries deep implications for organizational research practice. This article…
Conversational interfaces are currently on the rise: more and more applications rely on a chat-like interaction pattern to increase their acceptability and to improve user experience. Also in the area of questionnaire design and…
Voice AI agents are rapidly transitioning to production deployments, yet systematic methods for ensuring testing reliability remain underdeveloped. Organizations cannot objectively assess whether their testing approaches (internal tools or…
Artificial intelligence (AI) and large language models (LLM) are reshaping science, with most recent advances culminating in fully-automated scientific discovery pipelines. But qualitative research has been left behind. Researchers in…
Conventional online surveys provide limited personalization, often resulting in low engagement and superficial responses. Although AI survey chatbots improve convenience, most are still reactive: they rely on fixed dialogue trees or static…
Question answering (QA) systems provide a way of querying the information available in various formats including, but not limited to, unstructured and structured data in natural languages. It constitutes a considerable part of…
This paper presents a methodological framework for using generative AI in educational survey research. We explore how Large Language Models (LLMs) can generate adaptive, context-aware survey questions and introduce the Synthetic…