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Evaluating automatically generated text is generally hard due to the inherently subjective nature of many aspects of the output quality. This difficulty is compounded in automatic consultation note generation by differing opinions between…

Computation and Language · Computer Science 2022-11-18 Aleksandar Savkov , Francesco Moramarco , Alex Papadopoulos Korfiatis , Mark Perera , Anya Belz , Ehud Reiter

Generative Artificial Intelligence (AI) holds immense potential in medical applications. Numerous studies have explored the efficacy of various generative AI models within healthcare contexts, but there is a lack of a comprehensive and…

Human-Computer Interaction · Computer Science 2023-12-19 Jinghong Chen , Lingxuan Zhu , Weiming Mou , Zaoqu Liu , Quan Cheng , Anqi Lin , Jian Zhang , Peng Luo

Medical practitioners are rapidly adopting generative AI solutions for clinical documentation, leading to significant time savings and reduced stress. However, evaluating the quality of AI-generated documentation is a complex and ongoing…

Computation and Language · Computer Science 2024-09-26 Jon Oleson

In this position paper, we argue that human baselines in foundation model evaluations must be more rigorous and more transparent to enable meaningful comparisons of human vs. AI performance, and we provide recommendations and a reporting…

In medical practices across the United States, physicians have begun implementing generative artificial intelligence (AI) tools to perform the function of scribes in order to reduce the burden of documenting clinical encounters. Despite…

Computation and Language · Computer Science 2025-05-26 Erin Palm , Astrit Manikantan , Mark E. Pepin , Herprit Mahal , Srikanth Subramanya Belwadi

Background: The increasing use of artificial intelligence (AI) in healthcare documentation necessitates robust methods for evaluating the quality of AI-generated medical notes compared to those written by humans. This paper introduces an…

Human-Computer Interaction · Computer Science 2025-03-24 Iyad Sultan

A growing body of work uses Natural Language Processing (NLP) methods to automatically generate medical notes from audio recordings of doctor-patient consultations. However, there are very few studies on how such systems could be used in…

Writing clinical notes and documenting medical exams is a critical task for healthcare professionals, serving as a vital component of patient care documentation. However, manually writing these notes is time-consuming and can impact the…

Computation and Language · Computer Science 2025-06-17 Yizhan Li , Sifan Wu , Christopher Smith , Thomas Lo , Bang Liu

Clinical coding is crucial for healthcare billing and data analysis. Manual clinical coding is labour-intensive and error-prone, which has motivated research towards full automation of the process. However, our analysis, based on US English…

Computation and Language · Computer Science 2025-06-19 Yidong Gan , Maciej Rybinski , Ben Hachey , Jonathan K. Kummerfeld

The rapid adoption of Large Language Models (LLMs) has spurred interest in automated peer review; however, progress is currently stifled by benchmarks that treat reviewing primarily as a rating prediction task. We argue that the utility of…

Computation and Language · Computer Science 2026-04-23 Bowen Li , Haochen Ma , Yuxin Wang , Jie Yang , Yining Zheng , Xinchi Chen , Xuanjing Huang , Xipeng Qiu

Online and AI-based symptom checkers are applications that assist medical laypeople in diagnosing their symptoms and determining which course of action to take. When evaluating these tools, previous studies primarily used an approach…

Human-Computer Interaction · Computer Science 2025-06-30 Marvin Kopka , Markus A. Feufel

Scientific peer review faces mounting strain as submission volumes surge, making it increasingly difficult to sustain review quality, consistency, and timeliness. Recent advances in AI have led the community to consider its use in peer…

As AI-based clinical decision support (AI-CDS) is introduced in more and more aspects of healthcare services, HCI research plays an increasingly important role in designing for complementarity between AI and clinicians. However, current…

Human-Computer Interaction · Computer Science 2025-04-11 Venkatesh Sivaraman , Katelyn Morrison , Will Epperson , Adam Perer

Chronic disease management requires regular adherence feedback to prevent avoidable hospitalizations, yet clinicians lack time to produce personalized patient communications. Manual authoring preserves clinical accuracy but does not scale;…

Human-Computer Interaction · Computer Science 2026-01-13 Xiaotian Zhang , Jinhong Yu , Pengwei Yan , Le Jiang , Xingyi Shen , Mumo Cheng , Xiaozhong Liu

Learning from human feedback has become a pivot technique in aligning large language models (LLMs) with human preferences. However, acquiring vast and premium human feedback is bottlenecked by time, labor, and human capability, resulting in…

Computation and Language · Computer Science 2024-07-17 Ganqu Cui , Lifan Yuan , Ning Ding , Guanming Yao , Bingxiang He , Wei Zhu , Yuan Ni , Guotong Xie , Ruobing Xie , Yankai Lin , Zhiyuan Liu , Maosong Sun

Artificial Intelligence (AI)-powered features have rapidly proliferated across mobile apps in various domains, including productivity, education, entertainment, and creativity. However, how users perceive, evaluate, and critique these AI…

Software Engineering · Computer Science 2025-06-13 Vinaik Chhetri , Krishna Upadhyay , A. B. Siddique , Umar Farooq

Peer review at AI conferences is stressed by rapidly rising submission volumes, leading to deteriorating review quality and increased author dissatisfaction. To address these issues, we developed Review Feedback Agent, a system leveraging…

Artificial Intelligence · Computer Science 2025-04-15 Nitya Thakkar , Mert Yuksekgonul , Jake Silberg , Animesh Garg , Nanyun Peng , Fei Sha , Rose Yu , Carl Vondrick , James Zou

Clinical patient notes are critical for documenting patient interactions, diagnoses, and treatment plans in medical practice. Ensuring accurate evaluation of these notes is essential for medical education and certification. However, manual…

Computation and Language · Computer Science 2024-01-25 Jingyu Xu , Yifeng Jiang , Bin Yuan , Shulin Li , Tianbo Song

Automated approaches to answer patient-posed health questions are rising, but selecting among systems requires reliable evaluation. The current gold standard for evaluating the free-text artificial intelligence (AI) responses--human expert…

Artificial Intelligence · Computer Science 2026-05-11 Sarvesh Soni , Dina Demner-Fushman

Ambient AI generates draft clinical notes from patient-clinician conversations, often using lay or consumer-oriented phrasing to support patient understanding instead of standardized clinical terminology. How clinicians revise these drafts…

Artificial Intelligence · Computer Science 2026-03-20 Ha Na Cho , Yawen Guo , Sairam Sutari , Emilie Chow , Steven Tam , Danielle Perret , Deepti Pandita , Kai Zheng
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