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Reducing the number of failures in a production system is one of the most challenging problems in technology driven industries, such as, the online retail industry. To address this challenge, change management has emerged as a promising…

Machine Learning · Computer Science 2021-08-19 Binay Gupta , Anirban Chatterjee , Harika Matha , Kunal Banerjee , Lalitdutt Parsai , Vijay Agneeswaran

Our research endeavors to advance the concept of responsible artificial intelligence (AI), a topic of increasing importance within EU policy discussions. The EU has recently issued several publications emphasizing the necessity of trust in…

Artificial Intelligence · Computer Science 2024-03-12 Sabrina Goellner , Marina Tropmann-Frick , Bostjan Brumen

Explainable Artificial Intelligence (XAI) seeks to enhance the transparency and accountability of machine learning systems, yet most methods follow a one-size-fits-all paradigm that neglects user differences in expertise, goals, and…

Computation and Language · Computer Science 2026-03-09 Vittoria Vineis , Matteo Silvestri , Lorenzo Antonelli , Filippo Betello , Gabriele Tolomei

The need for interpretable and accountable intelligent systems grows along with the prevalence of artificial intelligence applications used in everyday life. Explainable intelligent systems are designed to self-explain the reasoning behind…

Human-Computer Interaction · Computer Science 2020-08-06 Sina Mohseni , Niloofar Zarei , Eric D. Ragan

Explainable AI has become a common term in the literature, scrutinized by computer scientists and statisticians and highlighted by psychological or philosophical researchers. One major effort many researchers tackle is constructing general…

Artificial Intelligence · Computer Science 2025-09-12 Carina Newen , Daniel Bodemer , Sonja Glantz , Emmanuel Müller , Magdalena Wischnewski , Lenka Schnaubert

The AI alignment problem, which focusses on ensuring that artificial intelligence (AI), including AGI and ASI, systems act according to human values, presents profound challenges. With the progression from narrow AI to Artificial General…

Artificial Intelligence · Computer Science 2025-07-25 Alberto Hernández-Espinosa , Felipe S. Abrahão , Olaf Witkowski , Hector Zenil

The inner alignment problem, which asserts whether an arbitrary artificial intelligence (AI) model satisfices a non-trivial alignment function of its outputs given its inputs, is undecidable. This is rigorously proved by Rice's theorem,…

The rise of machine learning (ML) is accompanied by several high-profile cases that have stressed the need for fairness, accountability, explainability and trust in ML systems. The existing literature has largely focused on fully automated…

Computers and Society · Computer Science 2023-06-14 Bhavya Ghai

Research in artificial intelligence (AI)-assisted decision-making is experiencing tremendous growth with a constantly rising number of studies evaluating the effect of AI with and without techniques from the field of explainable AI (XAI) on…

Human-Computer Interaction · Computer Science 2022-06-02 Max Schemmer , Patrick Hemmer , Maximilian Nitsche , Niklas Kühl , Michael Vössing

How can humans remain in control of artificial intelligence (AI)-based systems designed to perform tasks autonomously? Such systems are increasingly ubiquitous, creating benefits - but also undesirable situations where moral responsibility…

In human-AI decision making, designing AI that complements human expertise has been a natural strategy to enhance human-AI collaboration, yet it often comes at the cost of decreased AI performance in areas of human strengths. This can…

Artificial Intelligence · Computer Science 2026-02-24 Hasan Amin , Ming Yin , Rajiv Khanna

This article aims to provide a theoretical account and corresponding paradigm for analysing how explainable artificial intelligence (XAI) influences people's behaviour and cognition. It uses insights from research on behaviour change. Two…

Human-Computer Interaction · Computer Science 2022-10-06 Matija Franklin

Artificial Intelligence based systems increasingly use personalization to provide users with relevant content, products, and solutions. Personalization is intended to support users and address their respective needs and preferences.…

Computers and Society · Computer Science 2020-08-24 Laura Schelenz , Avi Segal , Kobi Gal

Preference tuning is a crucial process for aligning deep generative models with human preferences. This survey offers a thorough overview of recent advancements in preference tuning and the integration of human feedback. The paper is…

Computation and Language · Computer Science 2024-11-05 Genta Indra Winata , Hanyang Zhao , Anirban Das , Wenpin Tang , David D. Yao , Shi-Xiong Zhang , Sambit Sahu

Artificial intelligence (AI) is becoming increasingly more popular and can be found in workplaces and homes around the world. The decisions made by such "black box" systems are often opaque; that is, so complex as to be functionally…

Artificial Intelligence · Computer Science 2022-05-27 Rob Geada , Tommaso Teofili , Rui Vieira , Rebecca Whitworth , Daniele Zonca

AI is anticipated to enhance human decision-making in high-stakes domains like aviation, but adoption is often hindered by challenges such as inappropriate reliance and poor alignment with users' decision-making. Recent research suggests…

Human-Computer Interaction · Computer Science 2024-09-23 Zelun Tony Zhang , Sebastian S. Feger , Lucas Dullenkopf , Rulu Liao , Lukas Süsslin , Yuanting Liu , Andreas Butz

Human trust in automation plays an essential role in interactions between humans and automation. While a lack of trust can lead to a human's disuse of automation, over-trust can result in a human trusting a faulty autonomous system which…

Human-Computer Interaction · Computer Science 2023-04-17 Kumar Akash , Griffon McMahon , Tahira Reid , Neera Jain

With Artificial intelligence (AI) to aid or automate decision-making advancing rapidly, a particular concern is its fairness. In order to create reliable, safe and trustworthy systems through human-centred artificial intelligence (HCAI)…

Artificial Intelligence · Computer Science 2022-06-02 Yuri Nakao , Lorenzo Strappelli , Simone Stumpf , Aisha Naseer , Daniele Regoli , Giulia Del Gamba

The widespread use of artificial intelligence (AI) systems across various domains is increasingly surfacing issues related to algorithmic fairness, especially in high-stakes scenarios. Thus, critical considerations of how fairness in AI…

Machine Learning · Computer Science 2024-06-28 Luca Deck , Astrid Schomäcker , Timo Speith , Jakob Schöffer , Lena Kästner , Niklas Kühl

The growing adoption of artificial intelligence in healthcare has raised concerns about the transparency and trustworthiness of AI-driven medical diagnosis systems. Many existing models operate as black boxes, limiting clinicians' ability…

Human-Computer Interaction · Computer Science 2026-04-21 Altynbek Seitenov , Ainur Nurzhanova , Azhar Bekbussinova , Yerassyl Bolatkan
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