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Surveys and interviews are widely used for collecting insights on emerging or hypothetical scenarios. Traditional human-led methods often face challenges related to cost, scalability, and consistency. Recently, various domains have begun to…

Human-Computer Interaction · Computer Science 2025-03-05 Jiangbo Yu , Jinhua Zhao , Luis Miranda-Moreno , Matthew Korp

Natural language processing skills of Large Language Models (LLMs) are unprecedented, having wide diffusion and application in different tasks. This pilot study focuses on specializing ChatGPT behavior through a Retrieval-Augmented…

Human-Computer Interaction · Computer Science 2024-12-02 Chiara Antico , Stefano Giordano , Cansu Koyuturk , Dimitri Ognibene

Large language models excel at following explicit instructions, but they often struggle with ambiguous or incomplete user requests, defaulting to verbose, generic responses instead of seeking clarification. We introduce InfoQuest, a…

Computation and Language · Computer Science 2025-04-29 Bryan L. M. de Oliveira , Luana G. B. Martins , Bruno Brandão , Luckeciano C. Melo

We introduce Talk to Papers, which exploits the recent open-domain question answering (QA) techniques to improve the current experience of academic search. It's designed to enable researchers to use natural language queries to find precise…

Computation and Language · Computer Science 2020-05-25 Tianchang Zhao , Kyusong Lee

Young people's mental well-being is a global concern, with peer support playing a key role in daily emotional regulation. Conversational agents are increasingly viewed as promising tools for delivering accessible, personalised peer support,…

Human-Computer Interaction · Computer Science 2025-12-01 Ruoyu Wen , Xiaoli Wu , Kunal Gupta , Simon Hoermann , Mark Billinghurst , Alaeddin Nassani , Dwain Allan , Thammathip Piumsomboon

The role of conversational assistants has become more prevalent in helping people increase their productivity. Document-centered assistance, for example to help an individual quickly review a document, has seen less significant progress,…

Computation and Language · Computer Science 2020-02-04 Maartje ter Hoeve , Robert Sim , Elnaz Nouri , Adam Fourney , Maarten de Rijke , Ryen W. White

This paper introduces the task of product demand clarification within an e-commercial scenario, where the user commences the conversation with ambiguous queries and the task-oriented agent is designed to achieve more accurate and tailored…

Information Retrieval · Computer Science 2024-07-02 Jingheng Ye , Yong Jiang , Xiaobin Wang , Yinghui Li , Yangning Li , Hai-Tao Zheng , Pengjun Xie , Fei Huang

For nearly two decades, conversational agents have played a critical role in structuring interactions in collaborative learning, shaping group dynamics, and supporting student engagement. The recent integration of large language models…

Human-Computer Interaction · Computer Science 2025-10-23 Zhen Wu , Jiaxin Shi , R. Charles Murray , Carolyn Rosé , Micah San Andres

Universities serve as a hub for academic collaboration, promoting the exchange of diverse ideas and perspectives among students and faculty through interdisciplinary dialogue. However, as universities expand in size, conventional networking…

Information Retrieval · Computer Science 2025-09-03 Sangeetha N , Harish Thangaraj , Varun Vashisht , Eshaan Joshi , Kanishka Verma , Diya Katariya

Despite advances in language and speech technologies, no open-source system enables full speech-to-speech, multi-turn dialogue with integrated tool use and agentic reasoning. We introduce AURA (Agent for Understanding, Reasoning, and…

Artificial Intelligence · Computer Science 2025-07-01 Leander Melroy Maben , Gayathri Ganesh Lakshmy , Srijith Radhakrishnan , Siddhant Arora , Shinji Watanabe

Providing students with flexible and timely academic support is a challenge at most colleges and universities, leaving many students without help outside scheduled hours. Large language models (LLMs) are promising for bridging this gap, but…

Computers and Society · Computer Science 2025-09-12 Chang Liu , Loc Hoang , Andrew Stolman , Rene F. Kizilcec , Bo Wu

Recent advancements in retrieval-augmented generation (RAG) have demonstrated impressive performance in the question-answering (QA) task. However, most previous works predominantly focus on text-based answers. While some studies address…

Information Retrieval · Computer Science 2025-02-10 Zhengyuan Zhu , Daniel Lee , Hong Zhang , Sai Sree Harsha , Loic Feujio , Akash Maharaj , Yunyao Li

Suicide remains a pressing global public health concern. While social media platforms offer opportunities for early risk detection through online conversation trees, existing approaches face two major limitations: (1) They rely on…

Computation and Language · Computer Science 2026-03-02 Jun Li , Xiangmeng Wang , Haoyang Li , Yifei Yan , Shijie Zhang , Hong Va Leong , Ling Feng , Nancy Xiaonan Yu , Qing Li

Massive open online courses (MOOC) describe platforms where users with completely different backgrounds subscribe to various courses on offer. MOOC forums and discussion boards offer learners a medium to communicate with each other and…

Information Retrieval · Computer Science 2017-07-04 Sankalp Prabhakar , Gerasimos Spanakis , Osmar Zaiane

This paper presents a Large Language Model (LLM) based conversational agent system designed to enhance human-machine collaboration in Machine Learning Operations (MLOps). We introduce the Swarm Agent, an extensible architecture that…

Artificial Intelligence · Computer Science 2025-11-11 George Fatouros , Georgios Makridis , George Kousiouris , John Soldatos , Anargyros Tsadimas , Dimosthenis Kyriazis

Vast improvements in natural language understanding and speech recognition have paved the way for conversational interaction with computers. While conversational agents have often been used for short goal-oriented dialog, we know little…

Human-Computer Interaction · Computer Science 2020-08-20 Jessica Van Brummelen , Kevin Weng , Phoebe Lin , Catherine Yeo

Causal inference holds immense value in fields such as healthcare, economics, and social sciences. However, traditional causal analysis workflows impose significant technical barriers, requiring researchers to possess dual backgrounds in…

Artificial Intelligence · Computer Science 2026-02-13 Jiawei Zhu , Wei Chen , Ruichu Cai

Scientific knowledge discovery increasingly relies on large language models, yet many existing scholarly assistants depend on proprietary systems with tens or hundreds of billions of parameters. Such reliance limits reproducibility and…

Information Retrieval · Computer Science 2026-04-23 Florian Kelber , Matthias Jobst , Yuni Susanti , Michael Färber

Large language models (LLMs) excel at knowledge-intensive question answering and reasoning, yet their real-world deployment remains constrained by knowledge cutoff, hallucination, and limited interaction modalities. Augmenting LLMs with…

Computation and Language · Computer Science 2025-10-13 Daocheng Fu , Jianbiao Mei , Licheng Wen , Xuemeng Yang , Cheng Yang , Rong Wu , Tao Hu , Siqi Li , Yufan Shen , Xinyu Cai , Pinlong Cai , Botian Shi , Yong Liu , Yu Qiao

Large language models (LLMs) have grown in their usage to provide support for question answering across numerous disciplines. The models on their own have already shown promise for answering basic questions, however fail quickly where…

Information Retrieval · Computer Science 2025-04-15 David Brett , Anniek Myatt
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