Related papers: Emotional Support with LLM-based Empathetic Dialog…
Emotional Support Conversation (ESC) is a typical dialogue that can effectively assist the user in mitigating emotional pressures. However, owing to the inherent subjectivity involved in analyzing emotions, current non-artificial…
Emotion Support Conversation (ESC) is a crucial application, which aims to reduce human stress, offer emotional guidance, and ultimately enhance human mental and physical well-being. With the advancement of Large Language Models (LLMs),…
Emotional Support Conversation (ESC) systems aim to alleviate users' emotional difficulties and provide long-term, systematic support for emotional well-being. However, most large language model (LLM)-based ESC systems rely on predefined…
Emotional support conversation (ESC) aims to alleviate the emotional distress of individuals through effective conversations. Although large language models (LLMs) have obtained remarkable progress on ESC, most of these studies might not…
Emotional support is a crucial ability for many conversation scenarios, including social interactions, mental health support, and customer service chats. Following reasonable procedures and using various support skills can help to…
Emotional Support Conversation (ESC) is a task aimed at alleviating individuals' emotional distress through daily conversation. Given its inherent complexity and non-intuitive nature, ESConv dataset incorporates support strategies to…
Emotional support conversation (ESC) aims to provide emotional support (ES) to improve one's mental state. Existing works stay at fitting grounded responses and responding strategies (e.g., question), which ignore the effect on ES and lack…
Emotional Support Conversations (ESC) are crucial for providing empathy, validation, and actionable guidance to individuals in distress. However, existing definitions of the ESC task oversimplify the structure of supportive responses,…
Emotional support conversation (ESC) aims to alleviate the emotional distress of individuals through effective conversations. Although large language models (LLMs) have obtained remarkable progress on ESC, most of these studies might not…
Emotional Support Conversation (ESC) aims to assist individuals experiencing distress by generating empathetic and supportive dialogue. While prior work typically assumes that each supporter turn corresponds to a single strategy, real-world…
Emotional Support Conversation (ESC) systems are pivotal in providing empathetic interactions, aiding users through negative emotional states by understanding and addressing their unique experiences. In this paper, we tackle two key…
Emotional Support Conversation (ESC) plays a critical role in mental health assistance by providing accessible psychological support in real-world applications. Large Language Models (LLMs) have shown strong empathetic abilities in ESC…
Emotional support conversation (ESC) aims to alleviate distress through empathetic dialogue, yet large language models (LLMs) face persistent challenges in delivering effective ESC due to low accuracy in strategy planning. Moreover, there…
Emotional support conversation (ESC) helps reduce people's psychological stress and provide emotional value through interactive dialogues. Due to the high cost of crowdsourcing a large ESC corpus, recent attempts use large language models…
Emotional Support Conversation requires not only affective expression but also grounded instrumental support to provide trustworthy guidance. However, existing ESC systems and benchmarks largely focus on affective support in text-only…
The integration of emotional support into various conversational scenarios presents profound societal benefits, such as social interactions, mental health counseling, and customer service. However, there are unsolved challenges that hinder…
Large Language Models (LLMs) have demonstrated remarkable performance across various information-seeking and reasoning tasks. These computational systems drive state-of-the-art dialogue systems, such as ChatGPT and Bard. They also carry…
Emotion recognition in conversation (ERC), the task of discerning human emotions for each utterance within a conversation, has garnered significant attention in human-computer interaction systems. Previous ERC studies focus on…
The rapid advancement of Large Language Models (LLMs) has revolutionized the generation of emotional support conversations (ESC), offering scalable solutions with reduced costs and enhanced data privacy. This paper explores the role of…
Empathetic conversation is a crucial characteristic in daily conversations between individuals. Nowadays, Large Language models (LLMs) have shown outstanding performance in generating empathetic responses. Knowledge bases like COMET can…