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Related papers: Exploring Empathy in Software Engineering: Insight…

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Empathy, defined as the ability to understand and share others' perspectives and emotions, is essential in software engineering (SE), where developers often collaborate with diverse stakeholders. It is also considered as a vital competency…

Software Engineering · Computer Science 2025-09-30 Hashini Gunatilake , John Grundy , Rashina Hoda , Ingo Mueller

Software engineering (SE) requires developers to collaborate with stakeholders, and understanding their emotions and perspectives is often vital. Empathy is a concept characterising a person's ability to understand and share the feelings of…

Software Engineering · Computer Science 2024-01-18 Hashini Gunatilake , John Grundy , Rashina Hoda , Ingo Mueller

Empathy plays a crucial role in software engineering (SE), influencing collaboration, communication, and decision-making. While prior research has highlighted the importance of empathy in SE, there is limited understanding of how empathy…

Software Engineering · Computer Science 2025-09-30 Hashini Gunatilake , John Grundy , Rashina Hoda , Ingo Mueller

Empathy is a powerful yet often overlooked element in software engineering (SE), supporting better teamwork, smoother communication, and effective decision-making.This paper introduces 17 actionable empathy guidelines designed to support…

Software Engineering · Computer Science 2026-01-19 Hashini Gunatilake , John Grundy , Rashina Hoda , Ingo Mueller

Empathy is widely used in many disciplines such as philosophy, sociology, psychology, health care. Ability to empathise with software end-users seems to be a vital skill software developers should possess. This is because engineering…

Software Engineering · Computer Science 2023-05-09 Hashini Gunatilake , John Grundy , Ingo Mueller , Rashina Hoda

\textbf{Context:} Empathy is increasingly recognized as a critical human capability for software engineers, supporting collaboration, ethical awareness, and user-centered design. While many disciplines have long explored empathy as part of…

Software Engineering · Computer Science 2026-03-10 Matheus de Morais Leca , Kim Johnston , Ronnie de Souza Santos

Empathy has been discussed as a relevant human capability in software engineering, particularly in activities that require understanding users, stakeholders, and the societal implications of technological systems. This relevance becomes…

Empathy plays a critical role in software engineering (SE), influencing collaboration, communication, and user-centred design. Although SE research has increasingly recognised empathy as a key human aspect, there remains no validated…

Software Engineering · Computer Science 2025-10-15 Hashini Gunatilake , John Grundy , Rashina Hoda , Ingo Mueller

Humour has long been recognized as a key factor in enhancing creativity, group effectiveness, and employee well-being across various domains. However, its occurrence and impact within software engineering (SE) teams remains under-explored.…

Software Engineering · Computer Science 2025-07-08 Dulaji Hidellaarachchi , John Grundy , Rashina Hoda

Empathy indicates an individual's ability to understand others. Over the past few years, empathy has drawn attention from various disciplines, including but not limited to Affective Computing, Cognitive Science, and Psychology. Detecting…

Human-Computer Interaction · Computer Science 2025-08-12 Md Rakibul Hasan , Md Zakir Hossain , Shreya Ghosh , Aneesh Krishna , Tom Gedeon

Dyslexia is a common learning disorder that primarily impairs an individual's reading and writing abilities. In adults, dyslexia can affect both professional and personal lives, often leading to mental challenges and difficulties acquiring…

Software Engineering · Computer Science 2025-11-04 Marcos Vinicius Cruz , Pragya Verma , Grischa Liebel

Empathy is a vital factor that contributes to mutual understanding, and joint problem-solving. In recent years, a growing number of studies have recognized the benefits of empathy and started to incorporate empathy in conversational…

Computation and Language · Computer Science 2023-10-13 Aravind Sesagiri Raamkumar , Yinping Yang

Context: Autism spectrum disorder (ASD) leads to various issues in the everyday life of autistic individuals, often resulting in unemployment and mental health problems. To improve the inclusion of autistic adults, existing studies have…

Software Engineering · Computer Science 2025-11-05 Madalena Sasportes , Grischa Liebel , Miguel Goulão

[Background] Emotional Intelligence (EI) can impact Software Engineering (SE) outcomes through improved team communication, conflict resolution, and stress management. SE workers face increasing pressure to develop both technical and…

Software Engineering · Computer Science 2025-02-10 Allysson Allex Araújo , Marcos Kalinowski , Matheus Paixao , Daniel Graziotin

Background: Collaboration among software engineers through face-to-face discussions in teams has been promoted since the adoption of agile methods. However, these discussions might demote the contribution of software engineers who are…

Software Engineering · Computer Science 2020-04-02 Ingrid Nunes , Christoph Treude , Fabio Calefato

Creativity is a critical skill that professional software engineers leverage to tackle difficult problems. In higher education, multiple efforts have been made to spark creative skills of engineering students. However, creativity is a vague…

Software Engineering · Computer Science 2023-12-20 Wouter Groeneveld , Laurens Luyten , Joost Vennekens , Kris Aerts

Physics, like many scientific disciplines, has long struggled with attracting and retaining a diverse population and fostering inclusivity. While there have been improvements in addressing equity issues within physics, significant…

Physics Education · Physics 2024-09-13 Alia Hamdan , Ash Bista , Dina Newman , Scott Franklin

Sustainable Software Engineering (SSE) is slowly becoming an industry need for reasons including reputation enhancement, improved profits and more efficient practices. However, SSE has many definitions, and this is a challenge for…

Software Engineering · Computer Science 2025-09-17 Satwik Ghanta , Peggy Gregory , Gul Calikli

Software development is a collaborative task. Previous research has shown social aspects within development teams to be highly relevant for the success of software projects. A team's mood has been proven to be particularly important. It is…

Software Engineering · Computer Science 2025-02-13 Martin Obaidi , Lukas Nagel , Alexander Specht , Jil Klünder

Background: Sustainable software engineering (SSE) means creating software in a way that meets present needs without undermining our collective capacity to meet our future needs. It is typically conceptualized as several intersecting…

Software Engineering · Computer Science 2024-04-02 Sean McGuire , Erin Shultz , Bimpe Ayoola , Paul Ralph
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